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Technical Service Representative

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PPG Industries

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Location:
Thailand , Samut Prakan

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

You will provide technical support to customers, with a focus on new color trials, troubleshooting, and technical service support for motorcycle coatings. You will report directly to Technical Service Rep, Lead.

Job Responsibility:

  • Provide on-site and remote technical service support to customers
  • Lead new color trials, process optimization, and troubleshooting activities
  • Support the development and launch of new coating products and technologies, especially for motorcycle applications
  • Be the primary technical contact for customer inquiries and complaints and coordinate with our teams to resolve issues
  • Maintain accurate technical documentation, reports, and trial records
  • Ensure all activities comply with safety standards, MSDS, and company policies
  • Promptly escalate technical risks, deviations, or potential claims to the Technical Service Representative, Lead
  • Build customer relationships through reliable technical solutions

Requirements:

  • Bachelor's degree in science (Chemistry) or a related field
  • Minimum 2+ years of experience in motorcycle coatings
  • Technical background in coatings in service or paint shop environments
  • Experience with new color trials, troubleshooting, and technical service support
  • Proficient in Microsoft Word, Excel (can maintain complex spreadsheets), and Email
  • Fluent in Business English
  • Customer-focused, and problem-solving skills
  • Work collaboratively in a team environment
  • Experience interpreting and responding to customer questions and requests
  • Valid driver's license and own vehicle required

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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