Technical Service Manager, HSBC

Technical Service Manager

HSBC

Location:
China, Guangzhou

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC is seeking an experienced professional for the role of Technical Service Manager to collaborate with senior stakeholders, drive innovation, ensure compliance, and manage vendor relationships while contributing to HSBC's high-quality banking systems.

Job Responsibility:

Collaborate with other regional tech leads, the Head of Technology, and other senior stakeholders to ensure that technology solutions are aligned with the bank's overall strategy, and that the region's technology needs are met
Drive technology innovation and transformation in the region, ensuring that the bank is using the latest technologies to improve customer experiences and streamline operations
Ensure that technology solutions in the region are compliant with all relevant regulations, policies, and standards
Manage relationships with technology vendors in the region, ensuring that they are delivering high-quality solutions and services that meet the bank's needs.

Requirements:

To fulfill 30mins recovery regulatory requirement, the role is incident accountability
Run the open platform by monitoring availability and taking a holistic view of system healthy
Build tools and automation to manage platform infrastructure and services
Improve reliability, quality, and time to upgrade cluster and service versions
Ability to script in one or more shell languages, such as Bash or PowerShell
Experience with hardware/Virtualization/IKP, distributed storage technologies like SAN, NFS, S3, and Software Defined storage platforms
Measure and optimize system performance and resource utilization, and plan for future capacity
Can build dashboards and visualizations to graph system health and define system alerts and automate responses where possible.

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment.

Additional Information:

Job Posted:
June 06, 2025

Expiration:
August 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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