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Technical Service Manager

HSBC

Location:
China, Guangzhou ▼
Shanghai
Xi'an

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are currently seeking an experienced professional to join our team in the role of Technical Service Manager. Business: CTO Infrastructure

Job Responsibility:

Provide expertise in Kafka brokers, zookeepers, Kafka connect, schema registry, KSQL, Rest proxy and Kafka Control center
Provide expertise and hands on experience working on Kafka connect using schema registry in a very high volume
Provide administration and operations of the Kafka platform - provisioning, access lists and SSL configurations
Provide expertise and hands on experience working on Kafka connectors such as MQ connectors, Elastic Search connectors, JDBC connectors, File stream connector, JMS source connectors, Tasks, Workers, converters, Transforms
Provide expertise and hands on experience on custom connectors using the Kafka core concepts and API
Create topics, setup redundancy clusters, deploy monitoring tools, and configure appropriate alerts
Create stubs for producers, consumers, and consumer groups for helping onboard applications from different languages/platforms
Automate routine tasks using scripts or automation tools
Perform data related benchmarking, performance analysis and tuning
Conduct root cause analysis of production incidents, documenting for reference and initiating proactive measures to enhance system reliability

Requirements:

Must be able to communicate on technical levels with Engineers and stakeholders
Strong problem solving and analytical skills
Thorough understanding of the Kafka Architecture
Familiar with cluster maintenance processes and implementing changes and recommended fixes to Kafka clusters and topics to protect production
Experience operating in an infrastructure as code and automation first principles environment

Nice to have:

Messaging technologies –Apache Kafka, Confluent Kafka
DevOps toolsets – GitHub, JIRA, Confluence, Jenkins
Automation – Ansible, Puppet or similar
Monitoring –Observability tools such as Prometheus, Grafana, Splunk

What we offer:

Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
July 11, 2025

Expiration:
October 14, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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