Technical Service Expert - Extrusion Segment

• Develop and manage powder technical service procedures and standards
• Lead technical service of specific segment to ensure service on time and meet customer requirements and expectations
• Lead the investigation and reporting of customer line product complaints
• Assist in providing technical service to customers in the entire paint process to meet required on-line quality and cost targets by ensuring the effective performance of PPG paint products and follow CAP process
• Coordinate and support introduction trials of new and modified technology at customer plants to ensure they meet expectation
• Networking and sharing of in charge segment information and knowledge with Customers to add value to their business
• Coordinate and make decision with PPG’s Technical team in ensuring PPG’s paint formulae are robust and reproducible with appropriate testing regimes to result in right first-time production conforming to customer requirements
• Comply with Company & statutory E&HS regulations & quality systems

• Bachelor’s degree in Chemical Engineering or a related technical discipline
• Minimum 5 years’ experience in powder coating, industrial coatings, or technical service within a manufacturing environment
• Demonstrated problem‑solving, analytical, and troubleshooting skills, particularly in coating applications and production processes
• Excellent interpersonal and communication skills, with the ability to engage effectively with customers and cross‑functional teams
• Fluency in spoken and written English and local language is required
• Mandarin proficiency is an added advantage

Mandarin proficiency