Technical Service Engineer

As part of the talented EMEA Technical Service team, you will be responsible for helping the Regional Service team across Benelux and France to provide high quality technical support for Navico Group dealers, OEMs and boat builders. This role supports all Navico Group brands. Typical day-to-day responsibilities include answering technical enquiries via telephone and email, advising on system design, installation and product application, coordinating on board field service, handling return material authorisations, repair returns, warranty claims, helping to ensure KPIs and CSAT scores are within agreed targets and reporting field issues back to the team for further investigation.