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Technical Service Administrator

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A-SAFE GROUP

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Location:
United States , York

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Technical Service Administrator (TSA) is a desk-based role responsible for processing customer orders, coordinating deliveries, and managing related administrative tasks. The TSA ensures accurate order entry, monitors delivery timelines, and communicates updates to internal teams and customers. This role contributes to operational efficiency by maintaining system records, supporting invoicing accuracy, and driving continuous improvement within the Technical Services team.

Job Responsibility:

  • Accurately process customer orders and maintain system records to ensure smooth, error-free order fulfillment
  • Coordinate deliveries and monitor timelines, proactively communicating updates to internal teams and customers
  • Support invoicing accuracy by ensuring order and delivery details are complete and up to date
  • Contribute to operational efficiency by identifying process improvements and supporting continuous improvement within the Technical Services team

Requirements:

  • Good communication skills & confident dealing with customers and internal colleagues at all levels
  • A self-starter with strong time management and organizational skills
  • Strong prioritization skills
  • Working knowledge of CRM and ERP systems
  • IT literate
  • Attention to detail
What we offer:
  • Comprehensive Medical Coverage — Three Cigna medical plan options (HSA Open Access Plus, Open Access Plus–Base, and Open Access Plus–Buy Up)
  • Employer-Funded FSA Contribution — A-Safe contributes $500 each year to your Flexible Spending Account
  • Automatic Basic Life & Disability Coverage — Employer-provided life insurance and short/long-term disability coverage at no cost to you

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
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