Technical Salesforce Customer Cloud Consultant Job at EXCEL CONSULTANTS (Indianapolis)

Salesforce Service Cloud Senior Functional Consultant

The Salesforce Service Cloud Senior Functional Consultant role is highly collabo...

Location

Canada , Vancouver

Salary:

Not provided

Perfaware

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Computer Science, Information Technology, or a related field
3+ years of experience as a Salesforce Functional Consultant or Administrator, with a focus on Service Cloud
Strong understanding of Salesforce Service Cloud features and best practices
Experience working with cross-functional teams, including Business Analysts, Product Managers, Architects, and Developers
Excellent problem-solving skills and ability to manage multiple priorities
Salesforce Certified Service Cloud Consultant certification preferred
Experience in global/large-scale Salesforce Service Cloud rollout from inception to post-go-live

Job Responsibility

Collaborate with Business Analysts to gather and analyze business requirements related to customer service processes
Work closely with Product Managers to translate business needs into detailed technical specifications and user stories
Design and prototype Salesforce Service Cloud solutions, including but not limited to: Case Management, Knowledge Management, Omni-Channel Support, Service Cloud Voice, Einstein AI & Analytics, Service Cloud Console
Coordinate with Development teams to ensure proper integration, customization, and automation within the Salesforce ecosystem
Facilitate workshops and training sessions to ensure smooth adoption and effective use of Service Cloud features across the organization
Conduct gap analysis and provide recommendations for process improvements and best practices in service delivery
Perform data migration, system configuration, and validation testing to ensure accuracy and completeness of implementation
Provide ongoing post-implementation support, troubleshooting, and optimization to enhance system performance and user satisfaction
Stay up-to-date with Salesforce Service Cloud releases and enhancements, ensuring the organization leverages the latest features and capabilities

What we offer

Complete and competitive benefits
Collaborative work environment
Competitive compensation
Generous work/life opportunities
Outstanding benefits package that includes paid time off plus holidays
Several rewards and recognition programs including billable bonus opportunities

Fulltime

Salesforce Technical Consultant

We are looking for a Salesforce Developer / Technical Consultant with around 2 y...

Location

India , Jaipur; Mohali; Pune

Salary:

Not provided

Closeloop Technologies

Expiration Date

Until further notice

Requirements

Good understanding of Salesforce fundamentals: data modeling, security, and sharing rules
Hands-on experience with Apex, SOQL/SOSL, Lightning Web Components (LWC), Flows, and Process Builder
Basic experience with API integrations (REST/SOAP)
Familiarity with Salesforce AppExchange packages and standard modules (Sales Cloud, Service Cloud)
Knowledge of version control tools (e.g., Git) is a plus
Strong problem-solving and debugging skills
Ability to work in a collaborative team environment with effective communication skills
Bachelor’s degree in Computer Science, Information Technology, or a related field

Job Responsibility

Participate in the design, development, and implementation of Salesforce applications and solutions
Develop and customize Salesforce components using Apex, Visualforce, Lightning Web Components (LWC), Flows, and Triggers
Support integration of Salesforce with external systems using REST/SOAP APIs
Assist in translating business requirements into technical specifications and deliverables
Debug, test, and document code to ensure quality and maintainability
Collaborate with cross-functional teams to support ongoing Salesforce enhancements
Stay updated with Salesforce releases and best practices

What we offer

Medical Insurance for employees, spouse, children
Accidental Life Insurance
Provident Fund
Paid vacation time
Paid Holidays
Employee Referral Bonuses
Reimbursement for high-speed Internet at home
One-month free stay (for employees moving from other cities)
Tax-Free benefits
Other Bonuses as determined by management from time to time

Fulltime

Salesforce Marketing Cloud Developer

As a Sr. Marketing Cloud Specialist, you will work with Creative’s highly qualif...

Location

India

Salary:

Not provided

SoftClouds

Expiration Date

Until further notice

Requirements

8+ years of experience with Salesforce.com custom development including Lightning Design Systems, APEX, Visualforce, Lightning Design System, Lighting Components, etc.
Salesforce Platform Developer I (Required)
Specialized Consultant Certifications like Sales, Service, or Community Or Commerce Cloud (Preferred)
Understanding of object–oriented programming principles, data structures, data modeling, design patterns, relational database systems, and operating systems
Desired experience with CI/CD process for automated deployments using Repositories like Github, Bitbucket, or Gitlabs along with Salesforce DX
Desired experience on Version Control Systems like Git or SVN with CI deployment tools like Bamboo or Jenkins, Copado
Ability to debug and resolve technical bugs/issues
Experience in integrating Salesforce with third–party applications using web services like SOAP or REST API with OAuth
Desire experience with ETL/ESB tools like Informatica or Mulesoft
Experience working with the Copado DevOps Platform is a major plus

Job Responsibility

Participate in the complete application life cycle from technical design, architecture, development, testing, and deployment of high–quality salesforce solutions using coding best practices
Identify and recommend creative solutions to build extensions to the out–of–the–box capabilities of the platform
Communicate and collaborate with other technical resources like architects, admins, configuration experts, and stakeholders regarding status, risks, and any technical issues
Support new product/feature/capability for specific Marketing Cloud/CDP application
Detailed understanding of the fundamentals of digital marketing and complementary Salesforce products
Experience with Marketing Cloud technical architecture: APIs, Standard and Custom Objects, APEX
A mix of Marketing Cloud and CDP product and domain expertise to deliver integration and development effort
Experience with data management, data transformation, and ETL, preferably using cloud–based tools/infrastructure

Technical Solutions Consultant

The Technical Solutions Consultant role focuses on responding to customer issues...

Location

India , Hyderabad

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Minimum of 3 to 5 years of experience in IT solutions
A degree in Computer Science, IT or Software Engineering and understanding of remote infrastructure domain
Microsoft, Cisco, Linux or similar certification is a plus
Proven knowledge as a Technical Support Engineer, Help Desk Technician or similar role
Basic knowledge on Windows / Linux / Mac OS environments
Ability to research and identify solutions to reported issues
Ability to diagnose and troubleshoot technical issues, including setup and configuration
Ability to prioritize and manage several open issues at one time
Willingness to work in shifts (24 x 7)
Good understanding of Infrastructure domain – Servers, Network, cloud, and other tech products

Job Responsibility

Take ownership of customer issues reported and see problems through to resolution
Diagnosing, troubleshooting skill and identifying solutions to resolve system /Operating system issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Provide assistance to our customers using the IT operations platform
Diagnose and troubleshoot product issues/questions and help our customers leverage the product effectively
Resolve product issues and respond to any product questions from customers
Use email and phone communication to provide clear, written instructions and technical manuals
Provide prompt and accurate feedback to customers
Refer to the internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Career development programs
Flexible work environment
Inclusive work culture

Fulltime

Technical CRM Manager

You will be part of our technical CRM team reporting into the Head of Marketing ...

Location

Germany , Berlin

Salary:

Not provided

Adevinta

Expiration Date

Until further notice

Requirements

Several years of experience in a technical CRM or marketing automation role
Understanding of customer retention strategies and experience with highly personalized communications
Strong collaboration and communication skills, with the ability to explain complex topics to both technical and non-technical stakeholders
Hands-on experience with Salesforce Marketing Cloud (or similar marketing automation tools)
Familiarity with customer data platforms (CDP), such as Salesforce Data Cloud
Solid foundation in relational databases and SQL queries
Basic knowledge of coding language AMP script
Fluency in English

Job Responsibility

Contribute to the technical development and execution of B2B CRM processes, delivering fully automated customer journeys and adhoc communication
Design customer segmentation strategies that enhance personalization and engagement across multiple channels
Partner with cross-functional teams to translate business needs into scalable technical solutions
Work closely with internal tech & data teams to extend the connection between our platform and CRM solution
Provide data-driven insights and adhoc analyses to support marketing strategies
Act as a trusted technical consultant for the Marketing team, helping them to optimize customer engagement
Continuously enhance CRM capabilities by driving innovation and operational excellence

What we offer

Recharge with 28 days of paid time off
Stay mobile with a €50 monthly transportation/mobility allowance
Keep growing with a development budget and access to coaching
Family first - enjoy up to 12 (non-birth parent) or 20 (birth parent) weeks of fully paid parental leave
Learn anytime, anywhere with our online and offline library
Get rewarded with an attractive base salary and participation in our annual incentive plans
Work from anywhere - up to 20 days per year from wherever you feel most productive
Prioritize your well-being with a 24/7 Employee Assistance Programme for you and your immediate family

Fulltime

Salesforce FSC Solution Architect

This individual will play an integral role in the high satisfaction of Zennify’s...

Location

United States or Canada

Salary:

120000.00 - 170000.00 USD / Year

Terazo

Expiration Date

Until further notice

Requirements

5+ years consultant experience leading external, client-facing technical consulting services for complex system implementations
3+ years developing custom Salesforce applications
3+ years of Salesforce experience complex third-party solutions
alternatively 2+ years experience on nCino implementations
Experience managing project team relevant to the delivery of the technical solution
Experience in enterprise-level projects using Agile software development methodologies throughout the whole life cycle
Possesses familiarity and first-hand experience with third party solutions that support vertical objectives
Ability to lead technical requirements gathering & solution design sessions with clients
Superior Salesforce development and design skills including: Apex, Lightning, SOQL, Flow and other standard and advanced Salesforce automation tools
Deep familiarity with one or more Salesforce products including Sales Cloud, Service Cloud, Marketing Cloud and Experience Cloud

Job Responsibility

Facilitates discovery workshops, in tandem with other team members, to gather customer requirements, understand customer personas and elicit user stories
Assess client current architecture and architect solutions that meet client needs
Create solution design and articulate design to client and team
articulate value and gain buy-off
ensure user story definition clarity and perform quality reviews
Develop POCs and demos to articulate design concepts to client, including best practice recommendations
elicit feedback and adjust design to meet needs
Demonstrate a broad understanding of enterprise applications commonly integrated to and utilized in financial services companies
Provide technical guidance to the team and ensure standards are met or exceeded
Assess and make recommendations on processes, designs, operations, and testing

What we offer

Pawreavement & Pawternity Leave: Two days off of work if you bring a new furry friend home, and two days off of work if you have to say goodbye to one
Unlimited PTO

Fulltime

Salesforce System Engineer

We are seeking a Salesforce System Engineer to serve as the technical lead and s...

Location

United States , Manchester

Salary:

150000.00 - 165000.00 USD / Year

Sequel Med Tech

Expiration Date

Until further notice

Requirements

Bachelor’s degree (4-year) in Computer Science, Engineering, Information Systems, or related technical discipline preferred, or equivalent combination of education and experience
5+ years of experience as a Salesforce System Engineer, Technical Consultant, or Solution Architect
3+ years working directly with Salesforce Health Cloud and/or Sales Cloud in regulated environments
Active Salesforce certifications (e.g., Platform App Builder, Advanced Administrator, Data Architect, or Integration Architect) are strongly preferred
Deep understanding of Salesforce declarative tools (Flows, Permissions, Object Model, Profiles, Sharing Settings)
Experience integrating Salesforce with external platforms using REST/SOAP APIs, middleware, or file-based data loads
Knowledge of Apex, SOQL, Lightning Web Components (LWC), and deployment tools (Change Sets, VS Code, DevOps Center, or CI/CD pipelines)
Familiarity with Salesforce Connect, External Objects, data sync strategies, and error handling
Experience in designing and optimizing data models for both B2B and B2C use cases
Strong working knowledge of HIPAA and data privacy standards

Job Responsibility

Lead the system architecture and technical design of Salesforce Health Cloud and Sales Cloud solutions
Define data models, object relationships, sharing rules, and platform integration patterns
Ensure alignment between business goals, product roadmaps, and scalable system architecture
Translate functional requirements into robust technical designs and declarative solutions
Implement and optimize Flows, Process Builder, Custom Objects, Page Layouts, Validation Rules, and Permissions
Review and guide Apex code and Lightning component development (via internal or external developers)
Partner with data and integration teams on APIs, ETL pipelines, and external data connections (e.g., Snowflake, S3, MuleSoft)
Design secure, scalable, and performant integration architectures between Salesforce and adjacent systems
Coordinate with the Product Manager to plan and execute platform releases, enhancements, and testing cycles
Support change control processes including sandbox management, deployment automation, and documentation

What we offer

401k plan with a 6% company match and 100% immediate vesting
Capped out-of-pocket insulin costs and GLP-1 coverage across all plans
Multiple medical plans through Aetna, including a 100% company-paid high deductible plan paired with employer HSA contributions
Vision and dental plans
Employer-paid short-term disability
Voluntary options like accident and pet insurance
Flexible PTO
Generous paid holidays

Fulltime

Salesforce Experience Cloud Developer

The Salesforce Experience Cloud Developer will be responsible for designing, dev...

Location

India , Gurgaon

Salary:

Not provided

Valvoline

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related discipline
5–8 years of Salesforce development experience across multiple clouds
Minimum 3 years of hands-on Experience Cloud development
Proven experience developing on Sales and Service Cloud, including automation, APIs, and Lightning components
Strong background integrating Salesforce with Google Analytics, Data Cloud, and marketing tools
Experience working in Agile/Scrum delivery environments
Familiarity with CI/CD tools such as Gearset, and Git-based version control
Salesforce Platform Developer I (Required)
Salesforce Experience Cloud Consultant (Preferred)
Salesforce Data Cloud or Marketing Cloud certification (Preferred)

Job Responsibility

Experience Cloud Development: Design, build, and optimize Salesforce Experience Cloud portals for customers, partners, and distributors
Sales & Service Cloud Development: Develop and enhance Salesforce Sales and Service Cloud functionality, including automation, case management, workflows, and Lightning Web Components that integrate with Experience Cloud
Technical Design & Documentation: Translate business and functional requirements into scalable technical designs
Integration and Data Management: Build and maintain integrations between Commerce Cloud, MuleSoft, SAP, and other Salesforce Clouds (Sales, Service, Marketing)
DevOps, CI/CD, and Code Governance: Lead version control and deployment pipelines using GitHub, and Gearset
Cross-Functional Collaboration & Documentation: Partner with Product Owners, Architects, Administrators, QA, and Marketing teams to deliver end-to-end Salesforce solutions that align with business priorities

Technical Salesforce Customer Cloud Consultant

EXCEL CONSULTANTS

Location:
United States , Indianapolis

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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