Technical Sales & Support Representative Job at Alliance Automotive UK LV Ltd (Truganina)

Field Technical Support Representative

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Canada , Calgary

Salary:

49400.00 - 82600.00 CAD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Minimum Vocational/Diploma/ Associate Degree (technical field) equivalent with 4-5 years of IT technical support working experience or a Degree holder with 1-3 years relevant IT technical support working experience
Secret level government clearance
Advanced knowledge of operating systems and software
Basic skills in project management
Strong communication skills, problem analysis, and presentation skills
Ability to develop Customer relationships
Ability to perform while under high-pressure situations
Ability to work in a team environment
Basic networking, O/S, and troubleshooting knowledge
Detailed understanding of general/technical aspects of the onsite system repair job

Job Responsibility

Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met
Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures
Provide software service, post- sales or service delivery support and solve applications problems for remote or local accounts, on standard and specialized systems
Provide direct post-sales systems technical support to end users and company Authorized Service Providers
Solve technical problems on an assigned hardware and software platforms
Use proactive monitoring procedures/tools to identify problem prevention opportunities

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Technical Support Representative - French Speaking

Our Customer Support Team is here to help customers by delivering first-class su...

Location

Portugal , Lisbon

Salary:

Not provided

Dashlane

Expiration Date

Until further notice

Requirements

At least two years of experience in a Level 2 (L2) Technical Support role, with a strong focus on supporting business-to-business (B2B) customers, preferably within a SaaS or technology company
Excellent spoken and written English, as this will be the primary language for team collaboration and for handling the majority of support requests
Professional fluency in spoken and written French is mandatory to provide technical support for specific cases involving our French-speaking customers
Experience handling different support channels such as phone, email, chat, and screen shares with customers to solve complex business/technical issues
You're quality-driven with a passion for creating extraordinary customer experiences while being able to help your team achieve efficiency and productivity objectives
You're experienced in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand-off to the product/development team, and resolution
Experience working and interacting with technical teams like developers/engineers and QA
Experience working with customer support platforms such as Zendesk, Salesforce, etc
Experience working with a Sales and/or Customer Success team
Experience in troubleshooting technical issues that can arise on web applications, mobile applications, local software, and web extensions

Job Responsibility

Respond to customer questions rapidly and clearly - this entails inquiries related to Dashlane's product, customer accounts, billing, and how to make the most of Dashlane
When required, provide dedicated technical support to French-speaking customers via inbound/outbound calls, handling escalations, and assisting Customer Success Managers
Take ownership of solving a wide range of customer problems through email, calls, and other channels as needed by providing effective probing and troubleshooting
Comply with and suggest improvements for ticket categorization and issue identification guidelines
Test and reproduce issues to troubleshoot and help Dashlane’s Product and Engineering teams identify and fix bugs
Handle escalation of complex or sensitive cases that cannot be resolved by our level 1 team, and help identify coaching/training opportunities from working on escalated cases
Provide support to our Level 1 agents through designated channels, such as Team Support, for topics requiring more in-depth knowledge of our product and procedures
Primarily focused on B2B customers, you will provide direct support through specific queues, with shorter SLA, like the White Glove queue
Handle inquiries and issues through screen share sessions scheduled by B2B admins in real-time or through our callback system
Assist with training and development of Level 1 agents on product knowledge, internal processes, tools, quality and best practices

What we offer

Flex Benefits - allocate a monthly amount to a pool of benefits
Health insurance covered by Dashlane
5 extra vacation days each year, plus your birthday off
Company wide well-being days (one per quarter)
Equal Parental leave - up to 20 weeks fully paid leave, within the first year of birth or adoption
Donation matching program - Dashlane will match your donations to organizations driving positive impact in historically marginalized communities
Access mental health services through Spring Health, available for you and your family members
Team building & social events - weekly lunch in the office and monthly happy hour

Fulltime

Technical Sales Representative

The main responsibilities of the technical sales representative are to implement...

Location

United States , New York

Salary:

Not provided

alpha chemist

Expiration Date

Until further notice

Requirements

Majored in chemistry, mainly in organic chemistry, material chemistry, polymer chemistry and related majors. Advanced degrees preferred
Have a strong professional background in chemicals, be able to solve customer needs and provide professional technical support
General knowledge of related industries / applications and extensive product knowledge
Strong and proficient communication, facilitation and organization skills are required
Excellent teamwork and customer service
demonstrated professionalism
treat others with respect and dignity

Job Responsibility

Set up budgets, promote good customer relationships, and accurately reflect the company's attitude and policy to our customers and potential customers
Keep management informed of their activities in their territory
Manage and supervise sales area: plan and visit customers regularly, including current accounts and potential customers
Manage sales travel and entertainment expenses based on monthly planned customer visits
Achieve the expected sales volume and revenue budget of the region
Contact potential new customers and keep looking for new and more business opportunities

Technical Support Engineer

Technical Support Engineer role in fast-paced, high-performance environment wher...

Location

United Kingdom , Leicester

Salary:

40000.00 - 50000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Degree in a technical discipline - Mechanical Engineering preferred
Minimum of 3 years' experience in a technical sales/account management role within an engineering or manufacturing setting
Excellent interpersonal skills with ability to communicate complex information effectively
Strong ERP knowledge and proficiency in MS Office (Excel, PowerPoint, Word)
Ability to read and interpret technical documentation
Proactive, team-oriented approach with can-do attitude
Knowledge of ISO 9001 standards and product liability is beneficial
Willingness to travel when required

Job Responsibility

Build and manage strong, long-term relationships with both procurement and technical stakeholders
Act as key link between customers and internal teams, representing customer needs throughout the business
Provide technical guidance, support, and solutions to internal and external stakeholders
Prepare customer quotations, present manufacturing feasibilities, and support technical sales presentations
Monitor sales performance and KPIs, assisting with strategic planning and budget alignment
Attend trade shows, conferences, and client meetings to promote products and strengthen partnerships
Conduct market analysis and customer satisfaction reviews, initiating improvements where needed
Contribute to product innovation and continuous optimisation

What we offer

Competitive Salary + Benefits

Fulltime

Sales Development Representative

COMSOL, Inc. is looking for a sales development representative who will increase...

Location

United States , Burlington

Salary:

50000.00 - 60000.00 USD / Year

COMSOL

Expiration Date

Until further notice

Requirements

Bachelor’s degree
Strong verbal and written communication skills
Ability and willingness to travel for limited times in order to run or assist in running COMSOL-sponsored events and activities in North and South America (<10%)
Current eligibility to work in the U.S. No sponsorship for employment-based visas will be offered for this position.

Job Responsibility

Actively reach out daily by phone and email to a high volume of inbound leads to help qualify their buying intent
Research and identify prospects within assigned accounts
Generate qualified opportunities for sales representatives and managers to convert and close sales cases
Work together with sales representatives and managers on account planning to develop existing accounts and establish new ones
Support the sales staff in all aspects of the sales process including setting up calls or meetings between prospective customers and sales representatives and managers.

What we offer

Health and 401(k) plans with a company match and other benefits
A spacious, bright, and comfortable office with private workspaces
A surrounding office park with onsite restaurants, hotels, bars, and a free fitness center with workout classes
Casual dress code
Relaxed atmosphere
Free gym access.

Fulltime

Engineering Technical Sales Manager

Engineering Technical Sales Manager role in Leicester for someone with passion f...

Location

United Kingdom , Leicester

Salary:

45000.00 - 50000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Degree in a technical discipline - Mechanical Engineering preferred
Minimum of 3 years' experience in a technical sales/account management role within an engineering or manufacturing setting
Excellent interpersonal skills with ability to communicate complex information effectively
Strong ERP knowledge and proficiency in MS Office (Excel, PowerPoint, Word)
Ability to read and interpret technical documentation
Proactive, team-oriented approach with can-do attitude
Knowledge of ISO 9001 standards and product liability is beneficial
Willingness to travel when required

Job Responsibility

Build and manage strong, long-term relationships with both procurement and technical stakeholders
Act as key link between customers and internal teams, representing customer needs throughout the business
Provide technical guidance, support, and solutions to internal and external stakeholders
Prepare customer quotations, present manufacturing feasibilities, and support technical sales presentations
Monitor sales performance and KPIs, assisting with strategic planning and budget alignment
Attend trade shows, conferences, and client meetings to promote products and strengthen partnerships
Conduct market analysis and customer satisfaction reviews, initiating improvements where needed
Contribute to product innovation and continuous optimisation

What we offer

Competitive Salary + Benefits
Opportunity to influence innovation and customer strategy
Company culture that values collaboration, professional growth, and continuous improvement

Fulltime

Technical Sales Account Manager

Technical Sales Account Manager role in engineering sector focusing on building ...

Location

United Kingdom , Leicester

Salary:

38000.00 - 50000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Degree in a technical discipline - Mechanical Engineering preferred
Minimum of 3 years' experience in a technical sales/account management role within an engineering or manufacturing setting
Excellent interpersonal skills with ability to communicate complex information effectively
Strong ERP knowledge and proficiency in MS Office (Excel, PowerPoint, Word)
Ability to read and interpret technical documentation
Proactive team-oriented approach with can-do attitude
Knowledge of ISO 9001 standards and product liability is beneficial
Willingness to travel when required

Job Responsibility

Build and manage strong long-term relationships with both procurement and technical stakeholders
Act as key link between customers and internal teams representing customer needs throughout the business
Provide technical guidance support and solutions to internal and external stakeholders
Prepare customer quotations present manufacturing feasibilities and support technical sales presentations
Monitor sales performance and KPIs assisting with strategic planning and budget alignment
Attend trade shows conferences and client meetings to promote products and strengthen partnerships
Conduct market analysis and customer satisfaction reviews initiating improvements where needed
Contribute to product innovation and continuous optimisation

What we offer

Competitive Salary + Benefits
Professional growth opportunities
Company culture that values collaboration and continuous improvement

Fulltime

Technical Sales Specialist

We are looking for an experienced Technical Sales Specialst for the McHale produ...

Location

Canada , Abbotsford

Salary:

38.46 CAD / Hour

Matsqui Ag Repair Ltd.

Expiration Date

Until further notice

Requirements

5+ years of experience with the McHale Equipment (sales, service or technical support)
Factory training from McHale
Proven track record in customer service, training and technical demonstrations
Familiarity with agricultural shows and dealer support events
Valid drivers license
Strong understanding of competitor equipment and market positioning
Excellent communication skills and interpersonal skills
Ability to troubleshoot mechanical and hydraulic systems
Strong presentation skills for demos and customer education
High level of organization

Job Responsibility

Deliver field support for McHale balers, wrappers, and related machinery, including but not limited to diagnostics, troubleshooting, and repairs on McHale Machinery
Conduct product demonstrations and equipment walkarounds at farms, shows, and events
Address customer questions with high-level product knowledge and service skills
Build lasting customer relationships through responsiveness, knowledge, and service skills
Collaborate with the dealer sales teams to grow and retain the customer base
Track and manage parts requirements and inventory needs related to McHale Equipment
Travel as needed to support equipment set up, troubleshooting, and customer safety education
Oversee the service team and guide the assembly of McHale Equipment
Complete service reports, documentation and communicate findings to the service team
Always represent the company professionally and uphold customer service standards

What we offer

Competitive hourly wage with possibility of overtime
Company service vehicle with tools provided
Ongoing training with McHale
Health Benefits Packages
Opportunities for growth within the company

Fulltime

Technical Sales & Support Representative

Alliance Automotive UK LV Ltd

Location:
Australia , Truganina

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 23, 2026

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Contract Type:
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Job Posted:
February 23, 2026