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Technical Sales Specialist

matsquiagrepair.com Logo

Matsqui Ag Repair Ltd.

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Location:
Canada , Abbotsford

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Category:
Sales

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Contract Type:
Not provided

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Salary:

38.46 CAD / Hour
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Job Description:

We are looking for an experienced Technical Sales Specialst for the McHale products in the field, providing the highest quality technical support, hands-on service and expert guidance to our customers and dealers. This role is ideal for someone who understands the importance of strong customer relationships and has proven experience in product demonstration and aftermarket service support.

Job Responsibility:

  • Deliver field support for McHale balers, wrappers, and related machinery, including but not limited to diagnostics, troubleshooting, and repairs on McHale Machinery
  • Conduct product demonstrations and equipment walkarounds at farms, shows, and events
  • Address customer questions with high-level product knowledge and service skills
  • Build lasting customer relationships through responsiveness, knowledge, and service skills
  • Collaborate with the dealer sales teams to grow and retain the customer base
  • Track and manage parts requirements and inventory needs related to McHale Equipment
  • Travel as needed to support equipment set up, troubleshooting, and customer safety education
  • Oversee the service team and guide the assembly of McHale Equipment
  • Complete service reports, documentation and communicate findings to the service team
  • Always represent the company professionally and uphold customer service standards

Requirements:

  • 5+ years of experience with the McHale Equipment (sales, service or technical support)
  • Factory training from McHale
  • Proven track record in customer service, training and technical demonstrations
  • Familiarity with agricultural shows and dealer support events
  • Valid drivers license
  • Strong understanding of competitor equipment and market positioning
  • Excellent communication skills and interpersonal skills
  • Ability to troubleshoot mechanical and hydraulic systems
  • Strong presentation skills for demos and customer education
  • High level of organization
  • Comfortable handling in-person, phone, and email communication
  • Skilled at resolving complaints and recommending effective solutions
What we offer:
  • Competitive hourly wage with possibility of overtime
  • Company service vehicle with tools provided
  • Ongoing training with McHale
  • Health Benefits Packages
  • Opportunities for growth within the company

Additional Information:

Job Posted:
December 10, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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