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For our next phase of growth, we are focused on building an exceptional go-to-market team, starting with our Direct Sales team. This team is solutions-focused and tech-savvy - they’re excited about working with prospective customers, developing unique solutions to real-world problems, and identifying and closing sales opportunities. If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as a Technical Sales Representative in Berlin!
Job Responsibility:
Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach
Identify sales leads and follow up on inbound sales inquiries by phone and email
Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
Coordinate regular touch points with customers to better understand their needs and align results to sales growth
Represent Formlabs at trade shows and onsite customer events
Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products
Requirements:
Bachelor's degree or equivalent in a STEM-related field
0-5 years full-time work experience
German Fluent: C1 or better fluency in German and English is required
additional European languages are a plus
Naturally curious and passionate about a wide variety of topics, especially technology
A relationship builder who is customer focused and results-oriented
Able to work independently but enjoy and thrive in a team environment
Able to effectively communicate with customers via phone, video & email
Have the ability to handle rejection, learn, and adapt
Nice to have:
additional European languages are a plus
What we offer:
An inclusive, dog-friendly office with diverse and inspiring colleagues
Shares in the company (we're a double unicorn company!)
In-office catering 3x per week, plus daily free beverages and snacks
Free mental health & well-being sessions with an external partner
Learning and development budget
Free 3D prints
Urban Sports Club discount
Supplementary, opt-in German pension scheme
Fun team events
Relocation support (intra-country as well) is available for EU citizens or candidates who currently hold a valid EU work permit, depending on qualifications
State-of-the-art training sessions
Comprehensive onboarding
Opportunity to transfer permanently or a temporary rotation in the US (Boston, Milwaukee)
Uncapped sales bonus and equity in the form of RSUs