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Our direct sales team in EMEA is looking for talented, tech-savvy professionals, with persistence, passion and a customer service focus. If you can build positive relationships with customers and help them with their sales or service-related questions, join our team as a Technical Sales Executive supporting customers in the EMEA region from our our Berlin office. We are looking for talented, goal-driven professionals who will be responsible for quickly responding to prospective customers, creating and utilizing outreach strategies, and identifying and closing sales opportunities. You will work on inbound leads, which means no cold calling! For adventurous people: this role presents an opportunity to transfer permanently or a temporary rotation in the US (Boston, Milwaukee)!
Job Responsibility:
Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach
Identify sales leads and follow up on inbound sales inquiries by phone and email
Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
Coordinate regular touch points with customers to better understand their needs and align results to sales growth
Represent Formlabs at trade shows and onsite customer events
Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products
Requirements:
Bachelor's degree or equivalent in a STEM-related field
0-5 years full-time work experience
German Fluent: C1 or better fluency in German and English is required
additional European languages are a plus
Naturally curious and passionate about a wide variety of topics, especially technology
A relationship builder who is customer focused and results-oriented
Able to work independently but enjoy and thrive in a team environment
Able to effectively communicate with customers via phone, video & email
Have the ability to handle rejection, learn, and adapt
Nice to have:
additional European languages are a plus
What we offer:
An inclusive, dog-friendly office with diverse and inspiring colleagues
Shares in the company (we're a double unicorn company!)
In-office catering 3x per week, plus daily free beverages and snacks