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An exciting opportunity for a motivated individual seeking a Technical Customer Service career within a successful and rapidly expanding business in the Agricultural market. Play a vital role in driving the company’s sales growth and building strong relationship with our valued customers. Service package includes inspections, repair and service of agricultural PTO driveshafts and related components.
Job Responsibility:
Delivering consistent and high-quality service to our customers
Assist customers with phone sales enquiries and follow up with quotes, pricing and product enquiries in a timely manner
Support and attend a diverse customer base in providing product & technical support
Perform repair work on Agricultural driveline product as required
Assist with supporting field day events
Requirements:
Experience in the Agricultural sector will be advantageous
Ability to take the lead in delivering sales growth
Strong technical skills and problem solving
Experience in customer service in a retail / trade environment
Ability to engage with people and build good customer rapport
Computer literacy, experience using Pronto would be advantageous
Nice to have:
Experience in the Agricultural sector
Experience using Pronto
What we offer:
Fully maintained company vehicle, laptop and iPhone provided
Attractive salary + super + bonus
Excellent work environment and team culture
Ongoing training
Full day induction
Unlimited access to webinars, training events and courses
Uniforms supplied
Recognition programs and bonus scheme for your performance
Access to attractive retail discounts
1 paid Volunteer Leave Day per calendar year
Parental leave top-up allowance
Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services