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This Technical Sales Advisor is a Fixed Term Contract covering Maternity Leave. Our Hose Division is one of our technically specialised parts of Arco. We design, specify, and supply a full range of industrial hose solutions for sectors such as oil and gas, manufacturing, marine, and construction. From high-pressure assemblies used offshore to bespoke hose configurations for unique industrial applications, our team ensures every product meets the highest standards of safety, reliability, and performance. We also produce custom-built hose assemblies, complete with testing and certification to ensure total confidence for our customers. We're looking for a Technical Sales Advisor to join our team. Once trained, you’ll be the go-to expert for complex and non-standard hose requirements. You’ll combine technical expertise with commercial awareness to create accurate, profitable quotations and deliver exceptional end-to-end customer service. This is a dynamic role where no two enquiries are the same. You’ll manage customer requirements via phone, email and internal systems, ensuring accuracy, efficiency and compliance every step of the way.
Job Responsibility:
Provide accurate technical advice on hose products and assemblies
Read and understand customer drawings and technical specifications
Prepare accurate quotations and orders using our SAP system
Deliver excellent customer service through phone, email, and internal systems
Support with promotional activities and customer feedback processes
Work collaboratively across teams to meet customer needs and business goals
Requirements:
A willingness to learn and be curious about how things work and enjoy problem-solving
Communicates clearly and confidently
Is organised, accurate, and eager to take on new challenges
Previous knowledge or experience using SAP would be beneficial
Track record of great customer service is essential
Nice to have:
Previous knowledge or experience using SAP
What we offer:
32 days holiday inclusive of bank holidays
Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
2 fully paid Community Volunteering days every year
An excellent pension and Life Assurance scheme
A huge range of high street retailer discounts to help with cost of living via MyArco Perks
Free, 24-hour access to our Employee Assistance Programme
Access to our Learning Management System, to support your personal and career development