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Advocate Health Care Logo Advocate Health Care · Office Administration

Technical Resource Assistant

United States, Libertyville 24.10 - 36.15 USD / Hour · Job Posted February 04, 2026
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Job Description

Technical Resource Assistant position supporting two hospital sites, responsible for data compilation/analysis, administrative coordination, training record maintenance, and supporting safety and facility operations.

Job Responsibility

  • Utilizing the computerized maintenance management system, building automation system, various reports, and vendor data
  • compile, analyze and summarize data to support changes to the physical environment
  • Provide support to safety officer during safety rounding, construction assessments and physical environment meetings
  • Utilizing the CMMS, ATG and Building Automation System data
  • develop specialized management reports that support departmental KRAs
  • Coordinate with internal and external customers to accomplish activities such as printing and/or graphic services, software, systems maintenance, and repairs along with ordering departmental supplies
  • Coordinate events/meetings, secure space, prepare memos and/or notifies participants, arranges for equipment, room set-up, food requirements, etc
  • Initiate follow-up for calls, correspondence, etc. received by the supervisor
  • Maintains associate training records, responsible for collecting, organizing, and updating regulatory documentation for the facilities department
  • Maintains active list of vendor provided services and contact information for normal, after-hour and emergency contact
  • Responds to patient complaints, resolves problems, or directs associate/patient to appropriate Advocate resource
  • Assist Safety Officer with safety inspections and physical environment issues
  • Attend PE Committee meetings and provide administrative support producing meeting minutes in a timely manner
  • Assist safety manager with the development of reports and regulatory paperwork
  • Participation in various modes of job training and/or supplemental classes to enhance existing abilities and acquire new skills
  • Assists supervisor with presentations and classes for new employee and outside contractors as needed
  • Provides training to staff, concerning computer operations and development of presentations
  • Assists supervisor with data analysis and provides recommendations, concerning unusual trends and training needs
  • Assists facility and department with accomplishment of CQI and OI goals

Requirements

  • HS Diploma/GED and completion of formal computer training programs in word processing, spreadsheet, and data base management
  • Advanced Training Beyond HS
  • 5 years of Administrative Support including experience in computer operations
  • Basic skills to provide technical/supervisory support
  • Experienced at performing computer operations using spreadsheet, database, and word processing
  • Ability to lift up to 35 pounds without assistance
  • Ability to work under stressful conditions and in difficult situations
  • Ability to work flexible hours
  • Ability to use telephone and radio
  • Ability to type

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
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