Technical Remote Engineer Graduate Jobs

Technical Remote Engineer Graduate

Technical Remote Engineer Graduate role providing remote service and support to ...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Technical Remote Engineer Graduate

Customer Solution Centers provide remote service including customer access, pre-...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS)
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Technical Remote Engineer Graduate

Technical Remote Engineer Graduate role at Hewlett Packard Enterprise providing ...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

High School: completion of post-primary level education prior to University study (e.g., H.S. diploma, 'A' levels (U.K), Baccalaureate (France), etc.)
0-1 year experience in relevant technologies and customer environments
Relevant industry qualification where applicable
Excellent verbal and written communication skills in language to be supported
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS)
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Begin to partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Technical Support Graduate with Romanian and English

We are looking for a Technical Support Graduate with Romanian and English to joi...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Graduated in the last year from a Bachelor/Master program
Very good command of English
Excellent language skills in Romanian
Great communication skills and a social and customer oriented nature
Problem solving qualities
Friendly and positive attitude in the work environment
Self motivated and not afraid of a challenge
Analytical and problem-solving skills
Eager to learn and develop in the technological space

Job Responsibility

Manage customer cases to a satisfactory resolution
Research for a solution through remote diagnosis, documentation and/or knowledge databases within agreed timeframes
Qualification of hardware cases involves diagnosis and/or recommendation of part for the field engineer, and/or direct shipment to the customer
Timely elevation and/or escalation when the case is complex
Timely responding to customers via phone/mail/web
Logging cases, providing information & troubleshooting to solve customer problem according company KPIs for the business
Managing customer expectations by taking into consideration the entitlement and identifying customer problems
Keeping customer informed, setting and following commitments, keeping precise case documentation and case ownership
Participating in projects for process or quality improvements
Managing multiple tasks or cases simultaneously with minimal supervision

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Technical Solutions Consultant Graduate

Technical Solutions Consultant Graduate role at Hewlett Packard Enterprise provi...

Location

United States , Alpharetta

Salary:

45400.00 - 96200.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Completed Bachelor's Degree in Computer Science, Engineering or related field within 1 year of start date
0-1 year of experience in related field
Excellent verbal and written communication skills
Experience in troubleshooting in a technical environment
Excellent analytical and problem solving skills
Software and hardware knowledge of computing, storage and peripheral devices
Advanced proficiency with case management databases and tools
Superior customer service skills
Phone and remote support experience
E-support experience

Job Responsibility

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs
Resolve incoming internal or external businesses and end user's problems via telephone and e-support
Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System
Proactively assist customers to avoid or reduce problem occurrence
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting
Engage team members for support as required to ensure internal or external business and end user SLA demands are met
Partner with and assist the Sales Pursuit team

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Compute Graduate

The Compute Graduate role involves customer case management, issue troubleshooti...

Location

Bulgaria , Sofia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Graduated in the last year from a Bachelor/Master program
at least 1 year experience as Customer Support, Technical Engineer, or in a similar environment
very good command of English
excellent language skills in Spanish
general IT knowledge that allows proper execution of the job responsibilities
knowledge of server / storage / networking / operational systems will be considered an advantage
advanced business process knowledge
advanced knowledge of the main work tools
knowledge of MS Office tools

Job Responsibility

Timely responds to customers via phone/mail/web
logs case, provides information & troubleshoots to solve customer problem according to company KPIs for the business
works with customers to identify the problem statement
once problem statement is clear, determines necessary actions which might include gathering and analysing logs, using remote tools in order to troubleshoot, diagnose and solve the problem
keeps customers informed, sets, and follows commitments, keeps precise case documentation and case ownership
timely elevates and/or escalates to next level when the case is complex
participates in projects for process or quality improvements
keeps documentation as per requirements
compliant with all internal rules, policies and procedures, and ensure performance as per all work instructions and/or orders

What we offer

comprehensive suite of benefits that supports physical, financial and emotional wellbeing
personal & professional development programs
unconditional inclusion
flexibility to manage work and personal needs

Fulltime

Global Support Graduate

We are looking for a Global Support Graduate to join our Customer Solution Cente...

Location

Tunisia , Ariana

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Recently completed a Bachelor’s or Master’s degree in IT, Computer Engineering, or a related field
Excellent communication skills in Italian and English (written and spoken) & French is an advantage
A problem-solving mindset and interest in delivering exceptional customer support
Comfortable working in a dynamic, international, and remote-first environment
Able to handle pressure and prioritize tasks effectively
A collaborative team player with a proactive attitude and eagerness to learn
Basic understanding of computing, storage, or peripheral systems is a plus

Job Responsibility

Deliver remote technical support to customers, partners, and HPE employees, resolving hardware and software issues via phone and digital channels
Troubleshoot and resolve incidents on various HPE technologies, ensuring cases are managed efficiently and customer satisfaction is maintained
Collaborate with experienced team members and escalate more complex issues when necessary
Document case summaries and resolutions, contributing to HPE’s Knowledge Management System (KMS)
Continuously build knowledge on HPE technologies, tools, and processes
Play a key role in customer success by proactively identifying common issues and sharing prevention strategies

What we offer

Initial extensive onboarding to support you with adjusting into the role
Ongoing learning and development throughout the duration of the program
Be mentored by at least one senior member of the team and after two years in the program you can grow into a true professional with valuable relationships and international working experience
Competitive salary and great benefits
Great work-life balance including hybrid working and Wellness Fridays initiative

Fulltime

Network Engineer

This is a highly technical role providing post-sales remote and on-site support ...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Engineering or equivalent Graduates with 8+ years of relevant work experience
Ability to speak and write in English and Spanish fluently
Strong Interpersonal skills
Presentation skills
Ability to work well with many levels of customer engineering and management
7+ years of experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments
7+ years experience in managing large technical account activity revolving around network products from multiple vendors
Work experience working with Service Providers in the Telco Industry environment
Experience in fault isolation logic and techniques
Detailed technical experience in the installation and operation of IP Routers Switches and Firewalls

Job Responsibility

Provide post-sales remote and on-site support of Network products to end-customers in Latam region
Develop and maintain expertise on products deployed within customer's network
Hold network information gathering workshops with customer
Understand customer's organizational structure and network implementation procedures
Carry out testing of new designs, features, and functionality
Validate patches and fixes to operating software
Troubleshoot equipment and network problems
Initiate and track TAC cases through to problem resolution
Track Return Material Authorizations (RMA's)
Analyze network performance in terms of tickets, root causes, common causes, correlation and trends

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Technical Remote Engineer Graduate

Hewlett Packard Enterprise

Location:
Tunisia, Ariana

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
July 24, 2025

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Technical Remote Engineer Graduate

Hewlett Packard Enterprise

Location:Tunisia, Ariana

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:July 24, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
Tunisia, Ariana

Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
July 24, 2025