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The Aladdin Client Engagement team partners directly with clients to help them maximize the value of Aladdin. We operate as trusted advisors, bringing product expertise, market knowledge, and a deep understanding of each client’s investment and operational needs to drive adoption, solve problems, and unlock measurable business outcomes. We are seeking an Associate to serve as a Technical Relationship Manager, bridging institutional client relationship management with practical knowledge of financial markets, investment processes, and the Aladdin ecosystem.
Job Responsibility:
Own and deepen relationships with senior client stakeholders
Translate client business challenges into actionable solutions, leveraging Aladdin functionality and analytics
Lead strategic and tactical initiatives with clients, coordinating cross-functional internal teams to deliver end-to-end solutions
Ensure client feedback on product is communicated to the Product Managers and is tracked through successful development and deployment
Partner with Product, Engineering, and Financial Modeling teams to support client development needs
Guide clients across the full investment and portfolio lifecycle
Stay current on regulatory, market, and operational trends to proactively advise clients
Serve as a workflow subject matter expert
Help Client Engagement leads with harvesting and onboarding additional client business
Educate clients on Aladdin’s regulatory and reporting capabilities
Lead internal stakeholder discussions to align on client priorities and guide product development
Requirements:
2+ years of experience in financial services, consulting, technology, or a related field
or advanced graduate level degree
Bachelor’s degree in Computer Science, Engineering, Finance, Economics, Mathematics, or a related quantitative or business discipline
Technical proficiency and a robust comprehension of Aladdin technology applications
Strong interest in FinTech and the Financial Institutions (Banks and Insurance companies) and/or Asset Management
Familiarity with buy-side investment management or middle-office workflows is preferred
Working understanding of equity, fixed income and derivative markets and their operational workflows
Excellent communication skills, with the ability to simplify complex concepts and engage with both business and technical audiences
Demonstrated leadership, problem solving, and execution skills, with experience driving cross functional initiatives or delivering complex solutions
Nice to have:
Knowledge of alternative investments and their lifecycle
Experience with SQL, UNIX, Python, VBA, C++, PERL, or BI tools (Tableau, PowerBI)