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Technical Relationship Manager, Aladdin – Vice President or Associate. Aladdin® is an operating system for investment managers that seeks to connect the information, people, and technology needed to manage money in real time. The Aladdin platform combines risk analytics with portfolio management, trading, compliance, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading, and operational scale. Aladdin is used by a community of over 200 institutional clients around the world, including BlackRock. There are over 50,000 end users of Aladdin globally. The team is comprised of 800+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. We are seeking an Aladdin Technical Relationship Manager to work closely with Aladdin clients to be their trusted consultant, problem solver, and business partner – and to take full advantage of Aladdin.
Job Responsibility:
Own relationships with client teams and help them use Aladdin to achieve their firm’s goals
Able to map Aladdin Product vision across a client’s business / strategic initiative and articulate the value
Understands client’s Aladdin adoption and develops a strategy for approaching clients on product & harvesting opportunities
Acts as a consultative partner to senior client stakeholders, providing product insights
Demonstrates strong segment and industry knowledge
accountable for multiple user segments / clients
Apply deep client and technical expertise to shape regional themes and identifies risks and opportunities
Ensure client feedback on product is communicated to the Product Managers and is tracked through successful development and deployment
Keep updated on regulatory and operational industry trends to help your clients stay ahead of changing times
Engage with clients to define key strategic and tactical initiatives, leveraging your internal network to oversee and execute cross-functional project solutions
Navigates across the firm to drive successful outcomes
Proactively manages through clear communication and transparency, and coaches junior team members
Requirements:
5-7+ years of work experience in the financial services industry for VP
2-3+ years of work experience in the financial services industry for Associate
Strong understanding of FinTech and the investment lifecycle
Working understanding of public / private markets
Familiarity with buy-side investment management workflows such as trading, operations and compliance OR Experience advising clients on portfolio analysis, portfolio optimization, risk decomposition and performance attribution
Outstanding communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
Ambitious approach to large, complex projects, with a flair for problem solving
Self-starter who enjoys a fast-paced, high-intensity environment and works well as part of a multi-disciplinary global team
Nice to have:
Prior experience in Aladdin, eFront, or other private markets financial technology is a plus
Experience with SQL, UNIX or modern programming languages