CrawlJobs Logo

Technical Quality Specialist

figma.com Logo

Figma

Location Icon

Location:
United Kingdom , London

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

As a Technical Quality Specialist on the Product Support team, you will be responsible for troubleshooting complex bugs and working closely with internal teams to elevate the Figma experience for all customers. You will deliver the kind of experiences that build trust throughout the Figma community, from customers to key internal partners such as Product and Engineering.

Job Responsibility:

  • Develop expertise in Figma's products and customer journeys to accurately diagnose sophisticated bugs
  • Interact with Figma customers daily via support channels such as chat, email, or video calls, taking ownership over complex problems
  • Contribute to social support efforts by engaging with customers and users on social media and community platforms
  • Own end-to-end troubleshooting of complex technical issues as the primary point of contact, partnering with Engineering and Product
  • Adapt to supporting customers across multiple products, including assisting with billing and account management issues as needed
  • Maintain schedule flexibility, including occasional weekend or holiday coverage, to support customers globally
  • Recommend tooling and process improvements to enhance with how the team manages to diagnoses bugs
  • Collaborate cross-functionally as a subject matter expert to help develop customer-facing and internal documentation, including training materials
  • Act as the voice of the customer by identifying trends and communicating insights to our Product and Engineering teams

Requirements:

  • 4+ years of experience working in a QA or Support environment for a technical SaaS product
  • Experience collaborating closely with Engineering and Product teams
  • Troubleshooting and debugging experience across multiple platforms (Mac, Windows, iOS, and Android)
  • Consultative communication skills with the ability to tailor a message for your audience
  • Resilience and adaptability

Nice to have:

  • Experience working with design tools like Figma, Adobe Suite, Sketch, Framer
  • Ability to read and write Spanish, Portuguese, Japanese, Korean, German, or French

Additional Information:

Job Posted:
December 08, 2025

Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Technical Quality Specialist

Port Quality Specialist

This position is responsible for testing and improving software updates, creatin...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
https://www.volkswagen-group.com Logo
Volkswagen AG
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ Years of Audi/Volkswagen Technical Experience
  • Audi/Volkswagen Technical Training
  • Master Technician Certification
  • Extensive Audi/Volkswagen Product Knowledge
  • Audi/Volkswagen Diagnostic Tools Training
  • HVE & HVT Certification or in process of obtaining
  • Master Volkswagen Technician or Audi Master Guild
  • Extensive Volkswagen and/or Audi product knowledge
  • Experience with VW/Audi diagnostic tools and equipment programs
  • Extensive experience using VW/Audi wiring diagrams
Job Responsibility
Job Responsibility
  • Tests vehicles under varying conditions to determine and document cause of problems
  • Communicates problems and solutions to VWGoA/VWAG Quality departments
  • Evaluates new diagnostic systems and procedures
  • verifies GFF and service publications
  • Serve as the primary point of contact between VWGoA's Bentley and Lamborghini brands and internal departments
  • Repairs, tests, maintains, and updates VW/Audi vehicles to the latest technical level
  • Performs and evaluates repairs according to newly developed repair information
  • Provides recommendations to internal departments for modifications to repair procedures
  • Perform detailed analysis of failed components such as Engines, Transmission and e-machines to determine root causes
  • Provides on-site vehicle launch support
  • Fulltime
Read More
Arrow Right

Quality Systems Specialist

We are seeking a detail-oriented and technically proficient Quality Systems Spec...
Location
Location
United Kingdom , Burgess Hill
Salary
Salary:
17.00 - 18.94 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-4 years of relevant experience (6-8 years preferred), or a combination of education and practical experience
  • Strong ability to interpret material drawings and catalogs across various design holders
  • Intermediate proficiency in Microsoft Excel, Access, and PowerPoint
  • Fluent in English (written and verbal)
  • Solid understanding of aerospace hardware standards and specifications
Job Responsibility
Job Responsibility
  • Collaborate with global teams to ensure material configurations align with business and regulatory requirements
  • Interpret technical drawings and specifications to implement new material requests in accordance with industry, customer, and company standards
  • Maintain and manage technical documentation repositories to support configuration control
  • Apply FAA restrictions and OEM/customer requirements to material profiles
  • Audit and update system data to ensure accuracy and compliance across material records
  • Fulltime
Read More
Arrow Right

SAP Documentation Quality Specialist

At LeverX, we have had the privilege of working on 1,500+ SAP projects, includin...
Location
Location
Salary
Salary:
Not provided
leverx.com Logo
LeverX
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in IT, Project Management, Linguistics, Technical Writing, or related fields
  • 2–3+ years of experience as a Documentation Specialist, Quality Analyst, PMO Analyst, or SAP Project Coordinator
  • Understanding of Project Management methodologies
  • Good understanding of SAP project documentation types (BRD, FS, TS, Test Cases, Training Docs, etc.)
  • Proficiency with tools such as MS Office or Google Workspace, Confluence, SharePoint, Jira, and PDF/Word review tools (Track Changes, Comments, Version Control)
  • Familiarity with document versioning and approval workflows
  • English B2+
Job Responsibility
Job Responsibility
  • Develop and maintain templates, checklists, and formatting standards for SAP project documents (BRD, FS, TS, Cutover Plan, Test Scripts, etc.)
  • Guide project teams on documentation structure, compliance, and alignment with SAP Activate/ASAP/PMO methodology standards
  • Review documentation for completeness, accuracy, consistency, and adherence to corporate templates and terminology
  • Manage the document register and the review, approval, and release workflow
  • Prepare quality audit reports, identify non-compliance issues, and recommend corrective actions
  • Conduct training and collaborate with PMO to ensure transparency and high documentation quality across projects
What we offer
What we offer
  • 89% of projects use the newest SAP technologies and frameworks
  • Expert communities and internal courses
  • Valuable perks to support your growth and well-being
  • Employment security: We hire for our team, not just for a specific project. If your project ends, we will find you a new one
  • Healthy work atmosphere: On average, our employees stay in the company for 4+ years
Read More
Arrow Right

Technical Information Specialist

The person in this position is responsible for supervising and performing mail h...
Location
Location
United States , Landover, MD
Salary
Salary:
Not provided
pnautomation.com Logo
PN Automation, Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
  • Two(2) years direct experience processing documents
  • At least one (1) year of office, records, or computer experience
  • Ability to type 40 words per minute with no more than two (2) errors
  • Technical background with knowledge of folder structure systems for electronic documents
  • Proficient with office automation tools such as Microsoft Office and other common desktop applications
  • Must have a combination of excellent analytical skills and attention to detail
  • Possess excellent verbal and written communication skills
  • Must be able to lift and move standard boxes (up to 50 lbs)
  • Must be able to work in a fast-paced paper and electronic production environment
Job Responsibility
Job Responsibility
  • Supervising and performing mail handling in support of our customer, the Food and Drug Administration (FDA)
  • Performing all quality controls on documents processed
  • Interfacing with our clients to answer questions on how the work is being processed
  • Supervising mail receipt and delivery, logging, tracking and sorting mail, QC document manifest, etc.
  • Process paper and electronic documents in accordance with current SOPs
  • Perform data entry functions, as needed
  • Perform quality control checks on processed documents according to project requirements with 99% accuracy
  • Use office automation tools daily such as Microsoft Office and other common desktop applications
  • Use client specific databases with great proficiency
  • Make necessary changes to the work process, when requested
  • Fulltime
Read More
Arrow Right

Quality Assurance Specialist

We are looking for a meticulous and technically skilled Quality Assurance Inspec...
Location
Location
United Kingdom , Burgess Hill
Salary
Salary:
38000.00 - 42000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completed technical training, apprenticeship, or equivalent in the aerospace or automotive industry
  • 2-4 years of experience in a similar quality assurance or inspection role
  • Proficient in using mechanical testing tools such as micrometers and calipers
  • Working knowledge of QA inspection methods and procedures
Job Responsibility
Job Responsibility
  • Perform dimensional and visual inspections in line with design specifications and Acceptable Quality Limits (AQL)
  • Verify product compliance and provide objective evidence of inspection results
  • Review certification documents to ensure traceability in accordance with AS9100 and Boeing quality standards
  • Conduct audits, surveillance, and monitoring activities to ensure ongoing compliance
  • Identify and document discrepancies, segregate non-conforming items, and support preliminary review and disposition
  • Participate in product reviews with customers during verification processes
  • Highlight recurring or significant non-conformances and initiate corrective action requests
  • Support the development of inspection plans and assist with internal, customer, and third-party audits
  • Complete internal and external online QA training courses as required
What we offer
What we offer
  • Eye care vouchers and money towards glasses should you require them for VDU purposes
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)
  • Fulltime
Read More
Arrow Right

Quality Specialist – Product Compliance

Undertaken batch review for a variety of Products in Poland that require QP batc...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
theramex.com Logo
Theramex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working in Quality Function within the Pharmaceutical industry
  • Some experience of key areas of Quality Assurance and Pharmaceutical Quality Management Systems (Complaints, CAPA, Deviation, Change Control)
  • Basic Knowledge of the Pharmaceutical GxP regulations
  • Able to foster strong cross-functional relationships
  • Influence, interpersonal, verbal, and written communication skills
  • Able to respond positively to, and effectively implement, change
  • Digitally Savvy
  • Fluency in both English and Polish to handle communication with healthcare authorities in Poland
  • A degree or equivalent in a relevant scientific subject is desirable
Job Responsibility
Job Responsibility
  • Performing a review of manufacturing records for batches of medicinal products certified by Theramex QP
  • Batch Review all MIA Products Prior to QP Certification
  • Establish a close working relationship with the Contract Manufacturers and internal stakeholders (Supply Chain, Regulatory, Medical, Marketing) for assigned products
  • Investigation and resolution of complaints with CMOs
  • Determining and implementing robust CAPAs as required
  • Assessment and approval of deviations
  • Managing and approval of change controls
  • Creation and Maintenance of Quality / Technical Agreements
  • Ensuring CMO’s are supplied and adhere to Compliance Files / Marketing Authorisations
  • Support of on-site audits and visits
Read More
Arrow Right

Welding Quality Specialist

We are seeking a dedicated Welding Quality Specialist with at least 3 years of w...
Location
Location
United States , Metairie
Salary
Salary:
Not provided
bollingershipyards.com Logo
BOLLINGER MISSISSIPPI SHIPBUILDING LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of welding manufacturing experience in shipyard or manufacturing and a bachelor’s degree in engineering, industrial technology, or equivalent specialized education OR 6 years of shipyard manufacturing experience with a technical degree in a similar discipline, supported by working knowledge of quality management systems
  • Auditing experience in quality management systems preferred in shipyard, manufacturing or similar setting
  • Certified Welding Inspector (CWI) certification is preferred
  • Strong knowledge in ASME, AWS, ABS, and/or related technical documents regarding welding practices/procedures
  • NDT Level II certification(s) preferred
  • Strong organizational, analytical, and problem-solving skills with an ability to apply corrective and preventive measures to streamline processes
  • Knowledgeable of quality system concepts in accordance with established standards
  • Strong communication skills, both oral and written
  • Basic knowledge in non-destructive testing or other testing methods
  • Basic computer skills including knowledge of Microsoft Office applications
Job Responsibility
Job Responsibility
  • Serves as a key member of the Operations Support Quality Group, promoting quality policy, objectives, and system directives through training and mentoring, particularly in manufacturing areas throughout the Company
  • Promotes and supports improvement and preventive action processes, including problem-solving techniques such as root cause analysis, implementing action plans, and verifying solution effectiveness
  • Provides welding technology and NDT administration and support as needed
  • Assists in monitoring welding processes, evaluates performance data, develops process improvement initiatives, and implements welding technology
  • Delivers training in quality concepts and weld processes
  • Conducts internal audits to meet ISO 9001 requirements, performs program review to support Company initiatives, and supports external audits as required
  • Performs technical writing to create or revise welding procedures and supporting documents
  • Other duties assigned or requested by Management
What we offer
What we offer
  • Competitive Pay
  • Comprehensive Benefits Package
  • Career Development
  • Cutting-Edge Projects
  • Positive Work Environment & Company Values
  • Fulltime
Read More
Arrow Right

Welding Quality Specialist

We are seeking a dedicated Welding Quality Specialist with at least 3 years of w...
Location
Location
United States , Mandeville
Salary
Salary:
Not provided
bollingershipyards.com Logo
BOLLINGER MISSISSIPPI SHIPBUILDING LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of welding manufacturing experience in shipyard or manufacturing and a bachelor’s degree in engineering, industrial technology, or equivalent specialized education OR 6 years of shipyard manufacturing experience with a technical degree in a similar discipline, supported by working knowledge of quality management systems
  • Auditing experience in quality management systems preferred in shipyard, manufacturing or similar setting
  • Certified Welding Inspector (CWI) certification is preferred
  • Strong knowledge in ASME, AWS, ABS, and/or related technical documents regarding welding practices/procedures
  • NDT Level II certification(s) preferred
  • Strong organizational, analytical, and problem-solving skills with an ability to apply corrective and preventive measures to streamline processes
  • Knowledgeable of quality system concepts in accordance with established standards
  • Strong communication skills, both oral and written
  • Basic knowledge in non-destructive testing or other testing methods
  • Basic computer skills including knowledge of Microsoft Office applications
Job Responsibility
Job Responsibility
  • Serves as a key member of the Operations Support Quality Group, promoting quality policy, objectives, and system directives through training and mentoring, particularly in manufacturing areas throughout the Company
  • Promotes and supports improvement and preventive action processes, including problem-solving techniques such as root cause analysis, implementing action plans, and verifying solution effectiveness
  • Provides welding technology and NDT administration and support as needed
  • Assists in monitoring welding processes, evaluates performance data, develops process improvement initiatives, and implements welding technology
  • Delivers training in quality concepts and weld processes
  • Conducts internal audits to meet ISO 9001 requirements, performs program review to support Company initiatives, and supports external audits as required
  • Performs technical writing to create or revise welding procedures and supporting documents
  • Other duties assigned or requested by Management
What we offer
What we offer
  • Competitive Pay
  • Comprehensive Benefits Package
  • Career Development
  • Cutting-Edge Projects
  • Positive Work Environment & Company Values
  • Fulltime
Read More
Arrow Right