Technical Quality Manager Job at Kaizen Global (Surrey)

Technical and Quality Manager (Polymers)

At AO Recycling, we are committed to extracting as much value as possible from t...

Location

United Kingdom , Telford

Salary:

50000.00 - 55000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Minimum 3 years' experience in a senior quality or technical role, with people management responsibilities. Plastics experience preferred.
Laboratory experience (working and managing).
Deep technical understanding of polymer science, moulding and product development desirable.
Knowledge and experience of ISO and relevant regulatory standards desirable.
Degree in Polymer Sciences or a related technical field.
Experience in using SPC and Lean Six Sigma required.
Flexible and responsive approach with pragmatic and logical thinking required for the role.
Be able to prioritise what is critical and manage daily tasks, whilst solving complex problems and delivering R&D.

Job Responsibility

Take ownership for projects to create new and improved products, working with customers and other stakeholders to deliver within specifications (colour, mechanical properties, external standards such as food grade/toy grade/EL standards).
Lead root cause analysis, quickly determining non-conformance, managing customer complaints and implementing corrective and preventative actions, whilst understanding the commercial and operational implications.
Monitor and report failure analysis trends, erosion of quality or product performance and liaise with relevant teams to determine corrective actions.
Leading process improvements utilising Statistical Process Control and Lean techniques to improve production efficiency, reduce output inconsistencies and waste/reprocessing.
First line manager for a team of 3 laboratory technicians running a fully equipped operational laboratory testing 24 hours a day, 5 days per week.
Ensuring all products meet technical specifications driven by internal targets or customer specifications, including mechanical properties and colour.
Training and developing your teams, upskilling where required, ensuring all holidays and absences are managed to ensure your department always delivers against KPI'S and fostering a sense of collective responsibility.
Providing technical and laboratory support for the wider AO Recycling business, including testing other (non-plastic) outputs using key laboratory equipment to ensure regulatory compliance and accurate classification.
Develop and maintain written/technical instructions and procedures, ensuring consistent departmental outputs, with these meeting business and external audit requirements.
Attending daily operational review meetings, providing updates on quality performance, live defects, and ongoing improvement work.

What we offer

25 days holiday
Pension: Contribute 5% of your annual salary and we'll do the same
Be a VIP at the AO Arena: opportunities to win free tickets and pre-sale access
Health & wellbeing: discounted gym membership, and Help @ Hand scheme with access to virtual GP's, Mental Health support and much more
Discounts: exclusive discounts across our product range
Family leave: Enhanced Maternity, Paternity and Adoption leave
2 fully paid days a year to donate your time to any charity of your choice
Free Food Thursday - Last Thursday of every month, lunch is on us

Fulltime

Technical and Quality Manager (Polymers)

At AO Recycling, we are committed to extracting as much value as possible from t...

Location

United Kingdom , Telford

Salary:

50000.00 - 55000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Minimum 3 years’ experience in a senior quality or technical role, with people management responsibilities. Plastics experience preferred.
Laboratory experience (working and managing).
Deep technical understanding of polymer science, moulding and product development desirable.
Knowledge and experience of ISO and relevant regulatory standards desirable.
Degree in Polymer Sciences or a related technical field.
Experience in using SPC and Lean Six Sigma required.
Flexible and responsive approach with pragmatic and logical thinking required for the role.
Be able to prioritise what is critical and manage daily tasks, whilst solving complex problems and delivering R&D.

Job Responsibility

Take ownership for projects to create new and improved products, working with customers and other stakeholders to deliver within specifications (colour, mechanical properties, external standards such as food grade/toy grade/EL standards).
Lead root cause analysis, quickly determining non-conformance, managing customer complaints and implementing corrective and preventative actions, whilst understanding the commercial and operational implications.
Monitor and report failure analysis trends, erosion of quality or product performance and liaise with relevant teams to determine corrective actions.
Leading process improvements utilising Statistical Process Control and Lean techniques to improve production efficiency, reduce output inconsistencies and waste/reprocessing.
First line manager for a team of 3 laboratory technicians running a fully equipped operational laboratory testing 24 hours a day, 5 days per week.
Ensuring all products meet technical specifications driven by internal targets or customer specifications, including mechanical properties and colour.
Training and developing your teams, upskilling where required, ensuring all holidays and absences are managed to ensure your department always delivers against KPI’S and fostering a sense of collective responsibility.
Providing technical and laboratory support for the wider AO Recycling business, including testing other (non-plastic) outputs using key laboratory equipment to ensure regulatory compliance and accurate classification.
Develop and maintain written/technical instructions and procedures, ensuring consistent departmental outputs, with these meeting business and external audit requirements.
Attending daily operational review meetings, providing updates on quality performance, live defects, and ongoing improvement work.

What we offer

Holidays
25 days holiday
Pension
Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future.
Be a VIP at the AO Arena
we have loads of opportunities to win free tickets and pre-sale access!
Health & wellbeing
discounted gym membership, and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more.
Discounts
exclusive discounts across our product range.

Fulltime

Technical and Quality Manager

At AO Recycling, we are committed to extracting as much value as possible from t...

Location

United Kingdom , Telford

Salary:

50000.00 - 55000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Minimum 3 years’ experience in a senior quality or technical role, with people management responsibilities
Laboratory experience (working and managing)
Deep technical understanding of polymer science, moulding and product development desirable
Knowledge and experience of ISO and relevant regulatory standards desirable
Degree in Polymer Sciences or a related technical field
Experience in using SPC and Lean Six Sigma required
Flexible and responsive approach with pragmatic and logical thinking required for the role
Be able to prioritise what is critical and manage daily tasks, whilst solving complex problems and delivering R&D

Job Responsibility

Take ownership for projects to create new and improved products, working with customers and other stakeholders to deliver within specifications
Lead root cause analysis, quickly determining non-conformance, managing customer complaints and implementing corrective and preventative actions
Monitor and report failure analysis trends, erosion of quality or product performance and liaise with relevant teams to determine corrective actions
Leading process improvements utilising Statistical Process Control and Lean techniques
First line manager for a team of 3 laboratory technicians running a fully equipped operational laboratory
Ensuring all products meet technical specifications driven by internal targets or customer specifications
Training and developing your teams, upskilling where required
Providing technical and laboratory support for the wider AO Recycling business
Develop and maintain written/technical instructions and procedures
Attending daily operational review meetings, providing updates on quality performance

What we offer

25 days holiday
Pension
Contribute 5% of your annual salary and we'll do the same
Be a VIP at the AO Arena
discounted gym membership
Help @ Hand scheme giving you access to virtual GP’s, Mental Health support
exclusive discounts across our product range
Enhanced Maternity, Paternity and Adoption leave
2 fully paid days a year to donate your time to any charity
Free Food Thursday - Last Thursday of every month, lunch is on us

Fulltime

Technical and Quality Manager

At AO Recycling, we are committed to extracting as much value as possible from t...

Location

United Kingdom , Telford

Salary:

50000.00 - 55000.00 GBP / Year

AO

Expiration Date

Until further notice

Requirements

Minimum 3 years’ experience in a senior quality or technical role, with people management responsibilities
Laboratory experience (working and managing)
Degree in Polymer Sciences or a related technical field
Experience in using SPC and Lean Six Sigma required
Flexible and responsive approach with pragmatic and logical thinking required for the role
Be able to prioritise what is critical and manage daily tasks, whilst solving complex problems and delivering R&D

Job Responsibility

Take ownership for projects to create new and improved products, working with customers and other stakeholders to deliver within specifications
Lead root cause analysis, quickly determining non-conformance, managing customer complaints and implementing corrective and preventative actions
Monitor and report failure analysis trends, erosion of quality or product performance and liaise with relevant teams to determine corrective actions
Leading process improvements utilising Statistical Process Control and Lean techniques
First line manager for a team of 3 laboratory technicians
Ensuring all products meet technical specifications
Training and developing your teams
Providing technical and laboratory support for the wider AO Recycling business
Develop and maintain written/technical instructions and procedures
Attending daily operational review meetings

What we offer

25 days holiday
Pension
Be a VIP at the AO Arena
Health & wellbeing
Discounts
Family leave
Making a difference
Free Food Thursday

Fulltime

Technical Program Manager, Quality

At Sesame, we are building the next generation of voice-based personal agents. W...

Location

United States , San Francisco, Bellevue

Salary:

200000.00 - 260000.00 USD / Year

Sesame

Expiration Date

Until further notice

Requirements

BS or MS in Computer Science, Electrical Engineering, or a related technical discipline
3+ years of experience managing LLM research or AI/ML product cycles
A solid technical understanding of LLMs (training, prompting, inference, quality) and the unique constraints of voice-based interfaces
Proficiency in Python with the ability to independently write and implement evaluation logic and data-handling scripts
Proven ability to coordinate and align with stakeholders across different functions, managing complex dependencies with great technical depth

Job Responsibility

Manage the end-to-end lifecycle of LLM projects, navigating the transition from research milestones to production-level deployments
Transform subjective user feedback into objective metrics and datasets
Design and implement technical evaluations to address issues found in the field
Track internal and external feedback, ensuring identified issues are followed through to resolution in subsequent iterations
Maintain the technical roadmap for voice-based capabilities, proactively identifying dependencies and resolving technical blockers across teams
Ensure the roadmap incorporates the specialized work and constraints of all teams—not just ML—to deliver a cohesive user experience

What we offer

401k matching
100% employer-paid health, vision, and dental benefits
Unlimited PTO and sick time
Flexible spending account matching (medical FSA)

Fulltime

Technical Program Manager, Quality and Reliability

We are looking for a Technical Program Manager, Quality and Reliability to champ...

Location

United States , San Francisco

Salary:

200000.00 - 275000.00 USD / Year

Harvey

Expiration Date

Until further notice

Requirements

5+ years of experience in technical program management or release management, ideally within SaaS or fast-moving tech companies
Prior Experience working as Software QA or Test Engineer, preferably with SaaS products
Strong understanding of engineering workflows, including CI/CD, release cycles, and infrastructure planning
Experience partnering with engineering and product leadership to achieve cross-team quality and reliability objectives
Excellent communication skills—you can distill complexity into clarity for both technical and non-technical audiences
A track record of building systems and processes that scale with growth
Comfort in ambiguity and eagerness to build structure where there is none
Bachelor’s degree in Computer Science, Engineering, or related technical field

Job Responsibility

Own release management end-to-end, ensuring on-time, high-quality product releases through coordination across all teams in a fast-paced environment
Introduce and enforce change safety standards, such as risk assessments, rollback procedures, feature flag, and bug bashes to reduce regressions and customer impact
Lead horizontal reliability initiatives focused on improving test coverage, observability, and incident response readiness
Define, measure, and report on reliability metrics (e.g. change failure rate, MTTR, SLI), and drive accountability for sustained improvement
Identify systemic gaps in release processes, testing, monitoring, and incident response
convert findings into structured improvement plans with clear owners and timelines
Drive rapid triage and resolution of customer-reported issues in partnership with Product and User Operations, ensuring timely followup and continuous improvements
Own and improve the incident management lifecycle: Facilitate rigorous post-incident reviews, ensuring root causes are identified and corrective and preventative actions are tracked to completion
Oversee vendor reliability and SLA compliance, including performance monitoring, incident escalation, and periodic business reviews

What we offer

Offers Equity
Offers Bonus
Comprehensive health, dental and vision coverage
retirement benefits (401k match up to 4%)
flexible PTO

Fulltime

Technical Program Manager, Quality and Release

As a Quality and Release Technical Program Manager (TPM), you’ll drive the coord...

Location

United States , Detroit

Salary:

76905.00 - 106100.00 USD / Year

Canopy

Expiration Date

Until further notice

Requirements

Bachelor's degree Engineering, Computer Science, Business Administration, or a related technical discipline
2–5 years of experience in Technical Program Management, Release Management, or a related technical operations/support coordination role
Strong organizational and communication skills, with a bias for action and an ability to drive clarity during fast-moving release cycles and support incidents
Solid expertise with program and release management methodologies, including managing cross-functional readiness, risk, and quality gates
Proven ability to manage multiple concurrent releases and operational workflows in a high-paced engineering environment
Familiarity with Agile development practices, Jira, CI/CD pipelines, and standard software deployment and support processes
Comfort with data-driven decision-making, including analyzing release metrics, incident trends, and support data to identify risks and improvement opportunities

Job Responsibility

Lead the end-to-end software release lifecycle across firmware, app, cloud, platform services, and external partner systems ensuring compatibility, reliability, high-quality, and well-communicated rollouts
Drive product quality and release reliability by defining and enforcing release criteria, gates, approval processes, and coordinating cross-team testing and readiness
Create, track, and analyze key KPIs including pre- and post-deployment metrics to monitor release performance, identify trends, and inform continuous improvement
Manage on-call and incident processes, including escalations, SLAs, and post-incident reviews, while coordinating with all Customer Care tiers for effective resolution
Monitor release health in real time and lead rapid triage and rollback/mitigation decisions when necessary
Maintain transparent communication on release status, risks, and outcomes to leadership and stakeholders
Continuously improve release, support, and incident processes through documentation, change logs, release notes, release process automation, and operational excellence initiatives

What we offer

Comprehensive medical benefits coverage, dental plans and vision coverage
Health care and dependent care spending accounts
Employee and Family Assistance Program (EAP)
Employee discount programs
Retirement plan with a generous company match
Generous Paid Time Off, Sick, and Holidays
Family Leave (Maternity, Paternity)
Short- and long-term disability
Life insurance and accidental death & dismemberment insurance

Fulltime

Technical Documentation Quality Manager

The Quality Manager is responsible for ensuring the quality of Technical Product...

Location

Switzerland , Uzwil

Salary:

Not provided

Bühler Group

Expiration Date

Until further notice

Requirements

High level of technical expertise
Advanced user knowledge in XML-based editing systems, preferably ST4
Knowledge of media editing
Excellent knowledge of written and spoken English, C1 or equivalent
Focus on service and customer-orientation and a commitment to quality
Ability to work on a team and independently
Good communication skills and a sociable demeanour
Willingness to work with international teams, with sound intercultural skills & understanding
Ability to convey difficult concepts in a simple and understandable manner
Willingness to travel 10–15% for onsite training

Job Responsibility

Oversee the correction and review of documentation created by the local Technical Writers
Establish, improve, and update writing guidelines for English content creation
Structure modular texts within the CMS System ST4
Assume responsibility for quality and standards as an ambassador
Assume responsibility for creating and updating documentation included with products based on norms and company-internal standards
Coach and mentor junior technical writers and onboarders across different businesses
Conduct training courses for new onboarders
Complete timely and accurate audits and report on findings
Ensure all relevant regulations, work rules, and quality procedures are followed on the department

What we offer

Daily fitness menu from 7,50 CHF
OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit
Attractive first-class travelcard or free parking
Preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor
Special conditions for cell phone subscriptions via Mobilezone with Sunrise and Swisscom
Promotion of physical activity through self-organized circuit training and running groups
Vouchers for Update and Activ Fitness
Discounts from the Kita Chinderhus Rägeboge Uzwil for parents/guardians

Fulltime

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Technical Quality Manager

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