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We’re looking for a proactive and highly skilled Technical Quality Lead to manage our onsite QC laboratory and drive technical excellence across the manufacturing process. You’ll ensure the accurate and timely delivery of testing, documentation, and product release, as well as lead the development of technical knowledge to support process optimisation. You’ll act as the onsite expert in process chemistry, ensuring that all finished material meets internal and external standards - safe, legal, and compliant. The role is both strategic and hands-on, encompassing lab work, problem solving, and continuous improvement.
Job Responsibility:
Leading the Manufacturing QC Lab team to deliver timely routine testing, product release documentation, technical investigations, action plan implementation and process optimisation
Managing the site lab, lab staff, and technical service contracts to ensure smooth, in-budget operation and support for on-time-in-full delivery of final products
Carrying out laboratory testing and driving continuous improvement initiatives
Acting as the on-site subject matter expert in manufacturing process chemistry
Providing customer-facing technical support and partnering with commercial colleagues where needed to ensure business continuity
Developing a strong quality culture within Operations by partnering closely with the Production Operations Manager
Overseeing all site technical contracts and ensuring delivery against KPIs
Identifying opportunities within processes and customer-specific procedures, and helping to develop innovative, practical solutions
Requirements:
Bachelor’s degree in Chemistry, with working knowledge of quality management
Strong organic chemistry knowledge and analytical capability, with a logical and structured approach to decision making
Working HPLC knowledge
High attention to detail and a natural curiosity for problem solving
Strong leadership qualities — responsible, reliable, flexible, and with a strong work ethic
Confident communication style, able to question, challenge, and influence change
Highly motivated and analytical, with the ability to work under challenging time constraints
Passion for continuous improvement and enhancing existing processes
Nice to have:
Knowledge of fermentation processes
Experience improving or implementing quality systems within a manufacturing setting
Familiarity with lab management systems or quality documentation tools
Experience supporting or managing customer technical enquiries