Technical Publications, Sales and Customer Service Analyst Job at Bombardier (Dorval)

Technical Publications, Sales and Customer Service Analyst

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Proficient with Microsoft Office suite (Word, Excel, PowerPoint, Access and Project)
Familiar with the usage of SAP, Salesforce and sales forecasting and subscription management systems/software
Technical or University diploma and experience as a sales representative
Experience in sales by solicitation, telephone or other are considered assets
Bilingual (French and English)
Organized and manage time efficiently, while working toward aggressive deadlines
Strong customer service experience will be an asset
Excellent interpersonal, communication, and presentation skills
Team player
Work independently with little supervision and make sound decisions

Job Responsibility

Develop, lead and implement strategic initiatives to drive sales and continuously hit and exceed objectives
Coordinate sales effort with team members and various stakeholders
Solicit customers to offer business solution appropriate to their needs
Ensure account management and coordination of key customer accounts under existing contract
Provide account management and coordination of key customer accounts and contracts
Maintain client records and data integrity in the subscription management system in place
Develop methods and strategies for assessing large amounts of data cleansing and data integrity
Prepare daily, weekly, monthly, quarterly, and annual sales reviews
Provide customized reports and recommendations supporting ongoing business decisions or initiatives
Perform needs analysis of existing/potential customers

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Senior Technical Product Marketing Manager

We are seeking an enthusiastic Senior Technical Product Marketing Manager to dev...

Location

United States

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Proven experience in Service Management, along with hands-on experience in implementing Service Management solutions
Over 7 years of experience in technical product marketing, solutions consulting, implementation, sales engineering, or product management, preferably within ITSM, ESM, or ITOM software sectors
A comprehensive understanding of the priorities and needs of ITSM and IT operations leaders
Exceptional communication skills
proficient in presenting and demonstrating the value of products and solutions to IT buyers, influencers, and internal stakeholders
Outstanding public speaking and presentation abilities, capable of engaging and inspiring diverse audiences. Demonstrates confidence in both practices and products
Strong networking and relationship-building skills. Proficient in establishing trusted relationships with analysts and other influencers through product and solution briefings, demonstrations, evaluations, and engagement in online communities and social media
Experience representing organizations at industry events and conferences
Relevant certifications in ITSM or related fields are advantageous

Job Responsibility

Develop compelling, differentiated, and feature-accurate content and messaging that effectively highlights the Atlassian Service Management solution
Represent the organization at industry conferences, seminars, and events, delivering presentations and participating in panel discussions
Establish and maintain relationships with key stakeholders, including industry leaders, partners, and prospective clients
Remain informed about industry trends and advancements to ensure our solutions remain competitive and relevant
Serve as a spokesperson for the organization, providing insights and thought leadership on Service Management practices and innovations
Engage directly with senior leadership teams at our largest customers to facilitate their understanding of the transition to the Atlassian Service Management solution, emphasizing the integration of practices, personnel, and product
Collect feedback from external engagements to inform product development and strategic initiatives

What we offer

health coverage
paid volunteer days
wellness resources
bonuses
commissions
equity

Fulltime

Solution architect

This Associate is an experienced bid professional developing, authoring, and cos...

Location

United Kingdom , Guisborough

Salary:

Not provided

Bid Solutions

Expiration Date

Until further notice

Requirements

experienced bid professional
developing, authoring, and costing applications solutions
strong track record of producing winning deliverable propositions
core bid team member and lead applications Solution Manager on successful must-win UK and global bids
success rate greater than one win per year over the last six years
responsible for 50% of marks on highest scoring written answers
delivered compelling commercial models
designed key themes for communicating complex global proposition
delivered first UK ISA S88-compliant batch process control system
experienced IT professional with over 30 years' industry knowledge

Sr Solution Architect

Do you enjoy solving problems, looking at problems through a different lens, and...

Location

United Kingdom , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Proven success and expertise in architecting innovative solutions primarily in a client-facing role
Ability to quickly build relationships and credibility with customers
Ability to build trust to drive change with customers
Track record of delivering quality solutions as a technical leader
Executes recognized Architectural methods, processes and tools
A passion for learning about and experimenting with new technologies
Confidence in creating and delivering technical presentations and training
Excellent organization and planning skills
Bachelor’s degree relevant to Information Technology/Computer Science, Engineering (or equivalent)
Technical knowledge of Microsoft security and identity technologies, such as Active Directory, Azure Active Directory, Microsoft Defender, Azure, Azure Security Center, and Sentinel

Job Responsibility

Business to Technology Strategy: Articulating value propositions for the most strategic Microsoft products and services
Actively and insightfully listen to translate and articulate customer challenges and translate these to business objectives and project outcomes
Support the sales process and provide input on contract, staffing, assumptions and risks
Quantify she needs of the business to achieve value outcomes, champion required methodology, capture/reuse IP and share best practices
Demonstrate ability to match technical solutions with customer business requirements
Technology Delivery Management: Strong leadership of Technical Delivery teams, driving high performance and collaboration in complex matrix environments
Demonstrate an understanding of and champions Customer/Partner Change management and adoption principles
Own Delivery Excellence
Demonstrate expertise in chosen field, drive opportunities to accelerate the adoption of the Microsoft Cloud
Drive and support innovation focusing on industry solutions and customer business outcomes on the Microsoft platform

Fulltime

Pricing Management Specialist

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

A degree in Business Administration, Finance, Accounting, or other related field
5+ years of relevant experience in pricing, financial analysis, or a related field
strong execution skills, with a proven ability to manage projects with deadlines and multiple stakeholders
a keen eye for detail and numbers, thriving in both independent and team environments
experience in data modeling, analysis, and strategy execution to support business decisions
advanced proficiency in Excel, Access, and Power BI
the ability to create and deliver presentations
strong communication skills and an open, collaborative mindset
a self-starter mentality, always looking for ways to innovate and optimize
bilingual proficiency in English and French (written and spoken)

Job Responsibility

Continuously refine and enhance pricing strategies across all aftermarket revenue drivers, including parts, products, labor rates, technical publications, mobile response teams, digital services, and cost-per-hour programs
execute the annual aftermarket pricing strategy, analyzing over 200,000 parts and 9,000 products while aligning with financial objectives
collaborate with pricing analysts to ensure the correct application of pricing models and strategies
take ownership of market-based pricing analyses, gathering insights, tracking results, and supporting execution
research market dynamics, collect benchmark data, and assess the competitive landscape, including aircraft manufacturers, suppliers, and dealers
contribute to the evolution of pricing models by identifying opportunities to improve efficiency and implementing necessary enhancements
conduct cost analyses to support Procurement and Material Logistics, identifying cost-reduction opportunities
partner with the Sales team to develop customer-specific sales and discount strategies that drive incremental business and enhance customer loyalty

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Senior Trust Analyst

The Trust Engagement team is a globally distributed group of risk professionals ...

Location

Poland , Gdańsk

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

7+ years experience working with customers across Security, Governance, Risk and Compliance domain areas
Expertise to guide discussions about security and risk trade-offs
Customer facing or consulting engagement experience
Success with customer, executive, or board member briefings on strategy
Knowledge of security, compliance and privacy frameworks & standards (e.g., GDPR, HIPAA, SOC2, ISO27001, NIST 800-53, PCI-DSS, C5)
Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions
Familiarity with large-scale enterprise SaaS platforms and challenges across security, privacy and compliance related to customer trust
Understanding of cybersecurity principles and their application in a SaaS context
Understanding infrastructure and delivery models of SaaS products
Proficient knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services

Job Responsibility

Represent Atlassian with our Strategic & Enterprise customers to remove trust as a blocker for customer acquisition, customer migration, and long term customer retention
Be accountable for engaging in a variety of Atlassian customer facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures
Manage complex customer security reviews & audits
Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements
Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations
Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers
Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.
Mentor team through technical leadership and knowledge sharing.

What we offer

Health and wellbeing resources
Paid volunteer days
Various perks described at go.atlassian.com/perksandbenefits.

Fulltime

Senior Trust Analyst

The Trust Engagement team is a globally distributed group of risk professionals ...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5-7+ years experience working with customers across Security, Governance, Risk and Compliance domain areas
Expertise to guide discussions about security and risk trade-offs
Customer facing or consulting engagement experience
Success with customer, executive, or board member briefings on strategy
Knowledge of security, compliance and privacy frameworks & standards (e.g., GDPR, HIPAA, SOC2, ISO27001, NIST 800-53, PCI-DSS)
Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions
Familiarity with large-scale enterprise SaaS platforms and challenges across security, privacy and compliance related to customer trust
Understanding of cybersecurity principles and their application in a SaaS context
Understanding infrastructure and delivery models of SaaS products
Proficient knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services

Job Responsibility

Represent Atlassian with our customers to remove trust as a blocker for customer acquisition, customer migration, and long term customer retention
Be accountable for engaging in a variety of Atlassian customer facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures
Manage complex customer security reviews & audits
Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements
Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations
Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers
Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.
Mentor team through technical leadership and knowledge sharing

What we offer

health and wellbeing resources
paid volunteer days

Senior Trust Analyst

The Trust Engagement team is a globally distributed group of Security and Risk p...

Location

Poland , Gdańsk

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

7+ years experience working with customers across Security, Governance, Risk and Compliance domain areas
Expertise to lead discussions with decision makers about security and risk trade-offs
Direct customer-facing or consulting engagement experience
Success with customer, executive, or board member briefings on strategy, including impactful and effective presentations
Knowledge of security, compliance, and privacy frameworks & standards (e.g., GDPR, HIPAA, SOC2, ISO27001, NIST 800-53, PCI-DSS, C5, DORA, NIS2)
Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions
Familiarity with large-scale enterprise SaaS platforms and challenges across security, privacy and compliance related to customer trust
Experience with cybersecurity principles and controls, including their application in a SaaS context
Understanding infrastructure and delivery models of SaaS products
Proficient knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services

Job Responsibility

Represent Atlassian with our Strategic & Enterprise customers to manage trust-related questions and concerns for customer acquisition, customer migration, and long term customer retention
Be accountable for engaging in a variety of Atlassian customer facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, Privacy measures, Resilience efforts and Anti-Abuse program
Manage complex customer security reviews & audits
Support Atlassian’s legal teams in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements
Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations
Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers
Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.
Mentor team through technical leadership and knowledge sharing.

What we offer

Health and wellbeing resources
Paid volunteer days
Wide range of perks and benefits designed to support you and your family.

Technical Publications, Sales and Customer Service Analyst

Bombardier

Location:
Canada , Dorval

Category:
Sales

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 27, 2025

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