Technical Publications Manager Job at Airbus (Portsmouth)

Technical Publications Manager

We are seeking a talented and motivated Technical Publications Manager to lead a...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience required
Minimum of 8+ years of experience in technical publications or documentation management
Proven experience managing large teams, including exempt and non-exempt individual contributors
Demonstrated ability to manage global teams and work effectively across time zones
Strong project or team management experience, including strategic planning and execution
Advanced knowledge of technical documentation processes, tools, and standards
Exceptional leadership and team-building skills, with an emphasis on collaboration and growth
Strong organizational and operational management capabilities
Excellent written and verbal communication skills, with the ability to influence and guide stakeholders

Job Responsibility

Manage and mentor a diverse team of technical writers, editors, and designers across multiple time zones
Build a culture of collaboration, innovation, and accountability, ensuring alignment with business goals
Foster a growth mindset within the team by identifying development opportunities and encouraging professional growth
Oversee the creation, production, and reproduction of technical publications such as manuals, brochures, forms, and promotional literature
Ensure publication standards are consistently met across all deliverables
Manage the coordination of printing and binding activities internally and with external vendors
Review and approve graphic layouts, camera-ready art, and reproduction copy requests
Plan, schedule, assign, and review team activities to meet deadlines and quality standards
Provide guidance and recommend process improvements to optimize workflows and align with business strategies
Prepare cost analyses for new programs and manage the publications budget

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Software Technical Account Manager

As a Technical Account Manager, you will be a key player in deploying and suppor...

Location

United States , Richmond; Washington; Springfield

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience
4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors
Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications
Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers
Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements
Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce
Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage
Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights
Willingness to work onsite with customers and be available outside of normal business hours for critical issues
Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion

Job Responsibility

Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services
Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts
Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations
Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements
Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption
Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience
Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs
Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively
Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs

Software Technical Account Manager II

As a Technical Account Manager, you will be a key player in deploying and suppor...

Location

United States , Wichita

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience
4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors
Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications
Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers
Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements
Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce
Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage
Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights
Willingness to work onsite with customers and be available outside of normal business hours for critical issues
Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion

Job Responsibility

Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services
Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts
Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations
Represent agency needs and feedback internally at Axon, influencing product development and service improvements
Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption
Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience
Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs
Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively
Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs

Fulltime

IT Domain Architect, Services and Technical Publications

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

University Degree in Management or Computer Science or equivalent
10 years of relevant experience in IT Services and Technical Publications ecosystems
5 years of relevant experience in the field of Architecture, Applications / Business / IT Consulting / Aerospace
IT Architecture certification(s) is ideal
Capacity to adapt to new situations to support a changing business environment
Strong leadership and analytical skills
Strong presentation skills
Good verbal and written communication skills
Ability to express technical concepts effectively, both verbally and in writing

Job Responsibility

Act as IT Domain Architect to understand and develop IT strategies for Service Domain and Technical Publications, translating needs into functional and technical requirements, ensure completeness of system requirements, end-to-end process, in alignment with Bombardier strategy and architecture, securing high quality standard and use of best practices, aligned with market trends
Working with your business partner to ensure you have extensive knowledge of your business domain and fully understand their business strategies
Define detailed architecture designs, architecture guidelines, standards, quality assurance and roadmaps for your business discipline
Validate Architecture and solution designs created by other members of your domain to ensure alignment with business requirements and Bombardier architecture standards
Work closely with Project Manager (s) and Business Focal (s) addressing scope, solution, planning, budget and handoff to the solution architects working in your business domain
Work closely with Enterprise Architecture Team to ensure business architecture decisions are aligned with enterprise / strategic directives and goals
Work closely with implementation teams to ensure downstream architecture is executed “as designed”
Work closely with other business and technical teams to ensure well-integrated solutions
Participate in the evolution of the Aerospace IT Reference Architecture and Service Design Patterns
Participate in and presenting to the Architecture Review Boards (ARB, DARB) and any project or business related review boards

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Cloud Senior Technical Product Manager

Sr Product Manager, Technical is a visionary, strategist, analyst, customer evan...

Location

United States , Bellevue; Overland Park

Salary:

130900.00 - 236200.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Computer Science, Engineering, IT or equivalent experience
6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment
7+ years of relevant Product Management experience in an agile software product development environment
Advanced level understanding of customer experience
Agile Methodologies Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams
Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
Agile Project Management Experience with Agile backlog/project management tools
Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest
Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role
Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence

Job Responsibility

Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products
Designs and drives end user product research
Partners with business, internal/external stakeholders and Leadership to understand current customer experience, identifies areas of opportunity
Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact
Leverages rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment
Conducts cost-benefit / ROI / NPV analysis, to support decision making
Works with stakeholders and follows enterprise process to secure and maintain product funding
Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process
Communicates, influences, and sells ideas at VP level and below
Influences product feature set or technical improvements to improve customer experience

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
employee stock grants
employee stock purchase plan
paid time off

Fulltime

Senior Programme Manager - Public Sector Engagement

The purpose of this role is to lead engagement for techUK’s Public Services Boar...

Location

United Kingdom , London

Salary:

40000.00 - 45000.00 GBP / Year

techUK

Expiration Date

Until further notice

Requirements

Strong interest in innovation, the use of technology in the public sector and the UK tech industry
Good connections with a network of with senior public sector stakeholders
A self-motivated individual with a positive can-do approach who is comfortable working with competing demands and responding to tight deadlines
Good organisational skills and attention to detail
Excellent written and verbal communication skills with the ability to communicate technical and policy information effectively to a range of audiences
A team player who has experience of managing relationships with a diverse range of stakeholders and is comfortable working with senior individuals in industry
Comfortable with public speaking
Demonstrates an understanding of the Government procurement landscape and the positioning and role of trade bodies
Good high-level knowledge of technology and workings of the technology sector
Demonstrates a strong understanding of the public sector tech market

Job Responsibility

Lead senior level public sector stakeholder engagement for techUK’s Public Services Board, ensuring monthly access to high-level decision makers in government
Liaise with the Chair and Vice Chair of PSB to support the smooth running of the monthly meeting
Support the development, commissioning and publication of at least one PSB report per year
Organise 2 PSB stakeholder dinners a year and a unique member excursion for learning and development purposes
Coordinate activities with other public sector facing member-led committees, and plan at least one cross programme activity
Raise the public profile of the PSB through media engagement and public facing events
Liaise with other techUK teams to identify and exploit cross-fertilisation opportunities with other programmes within techUK
Deputise for the Associate Director, Central Government and Education in their absence as requested
and Any other duties that might from time to time be required by the Associate Director, Central Government and Education and the techUK leadership team.

What we offer

discretionary bonus and comprehensive benefits

Fulltime

Manager, Technical Customer Support, Cloud

Palo Alto Networks is looking for an experienced enterprise support delivery man...

Location

United States , Santa Clara

Salary:

130200.00 - 210575.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

7+ years in technical support
At least 2 years experience in a management OR lead role in a high-touch or white-glove support environment
Strong mentorship skills demonstrated through coaching engineers, setting ambitious goals, and driving performance improvements
Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines
Strong understanding of cloud security principles and best practices
Experience with cloud platforms such as AWS, Azure, or GCP
Broad technology experience, including knowledge of Kubernetes concepts such as pods, services, deployments
Working with container runtimes such as docker and containers
Experience with CI/CD processes (Jenkins, Azure DevOps, etc) container environments, security processes, cloud risk and compliance, and public clouds
Expertise in integrating with diverse technologies and vendor solutions such as SSO, SIEM, APIs, Container Registries

Job Responsibility

Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and objectives
Provide customer support as a strategic differentiator for Palo Alto Networks, helping drive customer loyalty, reference ability and repeat business
Ability to achieve the customer satisfaction goals
Ensure that engineers have the resources and processes necessary to ensure success and performance through release cycles
Mature and experienced guidance and direction to the team to deliver on goals and objectives and maximize engineer opportunity to exceed targets and earn rewards and recognition
Provide appropriate technical and soft skills training and mentoring
Ensure training is effectively addressing our goal to create a learning environment and maximizing customer satisfaction levels
Create consistent onboarding training programs are used and delivered effectively
Propagate Goals & Objectives - Set team goals in-line with overall organizational goals. Set specific goals for direct reports
Perform annual reviews of all direct reports - set quarterly goals and provide regular feedback on performance with respect to agreed upon goals

What we offer

restricted stock units
bonus
employee benefits

Fulltime

Public Finance Project Manager

Benesch is seeking a dynamic and highly motivated Public Finance Project Manager...

Location

United States , Ft. Lauderdale; Jacksonville; Miami; Tampa

Salary:

90000.00 - 120000.00 USD / Year

RimePro Inc

Expiration Date

Until further notice

Requirements

Master’s degree in economics, finance, engineering, planning, public administration, geography, or related area
10+ years of relevant work experience
Strong analytical/qualitative skills
Ability to interpret related data
Strong oral and written communication skills, including presentations to the elected officials, stakeholders, and the general public
Project management experience
Ability to work independently and in a team environment
Demonstrated technical and legal proficiency in impact fees
Public Finance
Economic/demographic analysis/projections

Job Responsibility

Prepare or oversee the preparation of technical analysis in the areas of impact fees, special assessments, infrastructure planning, and funding studies
Assist with quality control and assurance
Prepare project scopes of services and fee estimates
Prepare or review written summaries of analyses, including creating graphs, charts and tables
Lead client meetings and present study methodology and findings to elected officials
Prepare presentation materials for client meetings
Assist in the development of marketing materials, including project proposals
All other duties as assigned

What we offer

Insurance
Retirement plans
Wellness programs
Tuition reimbursement for job-related courses
Ongoing professional development
Personalized training and career development plans
Funding for training, committee work, professional organization memberships, and licenses/certifications
Flexible work schedules and hours
Generous Paid Time Benefits (PTB)
Ten days of paid parental leave

Fulltime

Technical Publications Manager

Airbus

Location:
United Kingdom , Portsmouth ▼
Stevenage

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 23, 2026

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Technical Publications Manager

Airbus

Location:United Kingdom , Portsmouth ▼Stevenage

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 23, 2026

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