Technical Project Support Specialist Job at Arcfield (Newport)

New

Bilingual Technical Support Specialist (French & English)

This is where your work makes a difference. At Baxter, we believe every person—r...

Location

Canada , Mississauga

Salary:

57664.00 - 86496.00 CAD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bilingual proficiency in English and French (required)
One of the following: A Bachelor’s or Associate’s degree in biomedical engineering, electrical engineering, mechanical engineering, or a related technical field (preferred), OR A degree in another field combined with relevant technical work experience, OR A high school diploma (or equivalent) with hands-on technical experience in a related field
Demonstrated technical aptitude through hands-on experience such as internships, co-ops, academic projects, lab work, certifications, or practical work experience in a technical environment
Exposure to electrical and/or mechanical systems through coursework, training, or on-the-job experience, including basic troubleshooting, testing, or diagnostics
Ability to read and interpret technical documentation (e.g., manuals, service guides, blueprints, or schematics), or a strong willingness to learn
Experience documenting technical issues, service activities, or project work using structured tools or systems (academic or professional), or the ability to quickly learn new systems
Familiarity with order management, service documentation, or inventory tracking concepts through work, coursework, or projects is an asset
Proficiency with Microsoft Word, Excel, and PowerPoint (or similar tools)
Willingness and ability to travel within the U.S. and Canada for training as required

Job Responsibility

Provide technical support to customers and field service representatives via phone and email in a technical support help desk environment
Perform mechanical and electrical troubleshooting on Baxter medical devices to identify root causes and recommend appropriate solutions
Document and manage all capital customer interactions and capital field service work order requests using Baxter-approved contact management systems
Conduct customer follow-up activities to confirm issue resolution and close service interactions
Review, create, and track service part orders within the Order Management System, including order fulfillment and delivery confirmation
Document and track engineering part returns for failure analysis in accordance with Baxter procedures
Support field service, marketing, and sales teams with technical input related to product releases, upgrades, modifications, and technical documentation
Read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams
travel within the U.S. and Canada for training as required

Fulltime

Technical Support Specialist

As a Technical Support Specialist, you ensure the smooth operation and business ...

Location

Switzerland , Lyssach

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience in IT support, technical services, or high passion within this Field
Solid understanding of hardware, software, and IT infrastructure
Familiarity with IT service management, IKEA processes and tools
Strong problem-solving skills and ability to work independently
Customer-oriented with excellent communication skills
Ability to manage multiple priorities in a dynamic environment
Basic understanding of project and change management
Interest in digital innovation and emerging technologies
Fluent in German and good understanding in English

Job Responsibility

Ensure availability of digital products and platforms
Manage IT asset lifecycle (inventory, procurement, deployment)
Provide 2nd-level support for hardware and software
Support rollouts, upgrades, and new site setups
Perform monitoring and preventive maintenance
Resolve and prioritize incidents, escalate when needed
Support projects and global deployments
Train on-site staff and new hires

What we offer

28 vacation days (based on a 100% workload)
8 weeks paid parental leave for fathers
20 weeks paid parental leave for mothers
Very attractive social benefits
15% staff discount on your purchase - in every Swiss IKEA store
85% to 100% of your yearly travel ticket paid by employer
Free parking facilities
Unlimited access to the LinkedIn learning platform
Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)
Bonus payments for all employees

Fulltime

Bilingual Technical Support Specialist (French & English)

This is where your work makes a difference. At Baxter, we believe every person—r...

Location

Canada , Mississauga

Salary:

57664.00 - 86496.00 CAD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bilingual proficiency in English and French (required)
Bachelor's degree in biomedical engineering, Electrical Engineering, or Mechanical Engineering (required)
Hands-on technical experience gained through internships, co-op placements, academic projects, laboratory work, or entry-level technical roles
Exposure to electrical and mechanical systems through coursework, labs, or field experience, including troubleshooting, testing, or diagnostics
Ability to read and interpret technical manuals, service documentation, blueprints, and electrical schematic diagrams
Experience documenting technical issues, service requests, or project work using structured systems or tools (academic or professional)
Familiarity with order management, service documentation, or inventory tracking concepts through coursework, projects, or work experience
Proficiency with Microsoft Word, Excel, and PowerPoint
ability to travel within the U.S. and Canada for training as required

Job Responsibility

Provide technical support to customers and field service representatives via phone and email in a technical support help desk environment
Perform mechanical and electrical troubleshooting on Baxter medical devices to identify root causes and recommend appropriate solutions
Document and manage all capital customer interactions and capital field service work order requests using Baxter-approved contact management systems
Conduct customer follow-up activities to confirm issue resolution and close service interactions
Review, create, and track service part orders within the Order Management System, including order fulfillment and delivery confirmation
Document and track engineering part returns for failure analysis in accordance with Baxter procedures
Support field service, marketing, and sales teams with technical input related to product releases, upgrades, modifications, and technical documentation
Read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams
travel within the U.S. and Canada for training as required

Fulltime

Bilingual Technical Support Specialist (French & English)

Location

Canada , Mississauga

Salary:

57664.00 - 86496.00 CAD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bilingual proficiency in English and French (required)
Bachelor's degree in biomedical engineering, Electrical Engineering, or Mechanical Engineering (required)
Hands-on technical experience gained through internships, co-op placements, academic projects, laboratory work, or entry-level technical roles
Exposure to electrical and mechanical systems through coursework, labs, or field experience, including troubleshooting, testing, or diagnostics
Ability to read and interpret technical manuals, service documentation, blueprints, and electrical schematic diagrams
Experience documenting technical issues, service requests, or project work using structured systems or tools (academic or professional)
Familiarity with order management, service documentation, or inventory tracking concepts through coursework, projects, or work experience
Proficiency with Microsoft Word, Excel, and PowerPoint
ability to travel within the U.S. and Canada for training as required

Job Responsibility

Provide technical support to customers and field service representatives via phone and email in a technical support help desk environment
Perform mechanical and electrical troubleshooting on Baxter medical devices to identify root causes and recommend appropriate solutions
Document and manage all capital customer interactions and capital field service work order requests using Baxter-approved contact management systems
Conduct customer follow-up activities to confirm issue resolution and close service interactions
Review, create, and track service part orders within the Order Management System, including order fulfillment and delivery confirmation
Document and track engineering part returns for failure analysis in accordance with Baxter procedures
Support field service, marketing, and sales teams with technical input related to product releases, upgrades, modifications, and technical documentation
Read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams
travel within the U.S. and Canada for training as required.

What we offer

Management Incentive Compensation Plan (target payout)
equitable pay
reasonable accommodations for disabilities
recruitment fraud protection

Fulltime

Specialist- Technical Support Administrator

Location

India , Chennai

Salary:

Not provided

Nordex Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in engineering, Project Management or related field
Minimum of 4-6 yrs experience ( preferably from wind industry)
Proven experience in project coordination or similar role
Strong analytical and data manipulation skills in Excel
Strong organizational and time management skills with the ability to prioritize tasks effectively & Strong multitasking skills
Good stakeholder management, excellent communication and interpersonal skills to collaborate with internal and external stakeholders
Advanced Microsoft office skills & Understanding technical background

Job Responsibility

Support in Process Improvement, Creation, Implementation, and Documentation
Assist in Technical Incident Handling Support
Ensure all documentation & reporting adhere to compliance standards
Support in fleet performance analytic reports and reporting processes such as, SCADA&IT Creating PowerBI Report on the turbines and sites causing the most problematic issues on ART ((Availability Reporting Tool)) system, Creating SW for checking and reporting the status of site SCADA and CIF disks, Creating SW for checking and reporting communication loss between SCM and LRO
Electrical Creating and reporting a Power BI dashboard for Repeated Alarms and Warnings, Durations, Top Failure Analysis, WTG's with power limitations and ST Analysis
Reporting changes in transformer DGA analysis throughout the process
Creating predictive maintenance SW and dashboard of main converters by analyzing internal logs
Mechanical Recording operations performed in the repair workshop and tracking cost-saving reports, Analyzing main component and oil temperature/pressure trends on a PowerBI Dasboard and reporting when above site average
Training Automating of reporting for the generation of STC reports, reporting the validity checks for external trainings (HACA, High Voltage, TSL, etc.)
Supporting for Power BI design changes for Internal Training Academy

Technical Support Specialist

Allied Universal® is hiring a Technical Support Specialist for the Corporate Off...

Location

United States , Conshohocken

Salary:

23.34 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
Minimum of two (2) years of help desk or technical support experience
Basic understanding of Windows operating systems
Familiarity with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Strong customer service and communication skills
Willingness to learn internal systems and processes (e.g., ordering systems, ERP/CRM tools)
Basic knowledge of computer hardware and troubleshooting
Ability to follow instructions and work within established procedures
Ability to manage multiple tasks and prioritize effectively
Strong attention to detail and organizational skills

Job Responsibility

Provide Second-level technical support to internal customers on software and hardware issues
Troubleshoot and resolve basic to moderate technical problems in a timely manner
Set up, configure, and maintain hardware, including PCs, laptops, and printers
Assist users with standard applications and internal systems
Document issues, resolutions, and processes as needed
Escalate complex issues to senior team members when appropriate
Assist with IT projects and tasks as assigned
Support network connectivity issues in coordination with network operations

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k), subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Bilingual Technical Support Specialist

As a Bilingual Technical Support Specialist, this is where your technical expert...

Location

Canada , Mississauga

Salary:

57664.00 - 86496.00 CAD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bilingual proficiency in English and French (required)
Bachelor's degree in biomedical engineering, Electrical Engineering, or Mechanical Engineering (required)
Hands-on technical experience gained through internships, co-op placements, academic projects, laboratory work, or entry-level technical roles
Exposure to electrical and mechanical systems through coursework, labs, or field experience, including troubleshooting, testing, or diagnostics
Ability to read and interpret technical manuals, service documentation, blueprints, and electrical schematic diagrams
Experience documenting technical issues, service requests, or project work using structured systems or tools (academic or professional)
Familiarity with order management, service documentation, or inventory tracking concepts through coursework, projects, or work experience
Proficiency with Microsoft Word, Excel, and PowerPoint
ability to travel within the U.S. and Canada for training as required.

Job Responsibility

Provide technical support to customers and field service representatives via phone and email in a technical support help desk environment
Perform mechanical and electrical troubleshooting on Baxter medical devices to identify root causes and recommend appropriate solutions
Document and manage all capital customer interactions and capital field service work order requests using Baxter-approved contact management systems
Conduct customer follow-up activities to confirm issue resolution and close service interactions
Review, create, and track service part orders within the Order Management System, including order fulfillment and delivery confirmation
Document and track engineering part returns for failure analysis in accordance with Baxter procedures
Support field service, marketing, and sales teams with technical input related to product releases, upgrades, modifications, and technical documentation
Read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams
travel within the U.S. and Canada for training as required.

Fulltime

Technical Support Specialist

Location

Switzerland , Pratteln

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Manage the lifecycle of all IT assets within the defined region including maintaining an accurate inventory, procurement of new hardware and software and implementation and configuration of new assets
General understanding of the end users' needs, IKEA business processes, Digital products and platforms at IKEA
General knowledge of relevant technology standards, trends and innovations
General knowledge of IT service management, processes and toolsets, procedures and guidelines
Extensive knowledge of IKEA IT policy, guidelines and principles as well as information security and how to use them in daily job tasks
General knowledge of the IKEA Digital landscape (Group and Country) and how it works for the IKEA Business
General knowledge of the IKEA IT Infrastructure standards and environment
General understanding of the business impact of service requests and incidents within the Country(s)
Basic knowledge of project and change management
General knowledge of the IKEA Concept, the IKEA Brand Identity and the IKEA culture & Values

Job Responsibility

Responsible for ensuring business continuity of all supported Digital products and platforms by providing technical specialist competence in an independent way, to maximize efficiencies and meet the identified business demands
Manage the lifecycle of all IT assets within the defined region including maintaining an accurate inventory, procurement of new hardware and software and implementation and configuration of new assets
Lead or support on-site project implementation/deployment efforts with regard to implementation of new Digital products, lifecycle refresh of hardware solutions and all technical implementation work related to the build-up of new locations
Provide 2nd level hardware and software support for end users at multiple sites within a defined region, and provide after-hours support for business-critical issues, aligned with Group Digital service operations framework
Perform preventive maintenance and routine monitoring to include creation and follow-up of a service
Competence Profile schedule for fixed assets, daily and weekly review of all applicable monitoring tools in order to identify and avoid potential business interruptions
Take necessary decisions and actions to solve issues, as well as prioritize issues according to business needs, and know when and how to escalate an issue in the support chain
Ensure projects in need of Technical Support receive such support through participation in necessary project teams and actively ensuring necessary preparations and activities are in place for local projects at global deployments
Provide hands-on basic technical training for onsite support staff and of new hires, including setting up and introducing technical equipment (e.g. laptops)

What we offer

28 vacation days (based on a 100% workload)
8 weeks paid parental leave for fathers
20 weeks paid parental leave for mothers
Very attractive social benefits
15% staff discount on your purchase - in every Swiss IKEA store
We pay between 85% and 100% of your yearly travel ticket
Free parking facilities
Unlimited access to the LinkedIn learning platform
Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)
Bonus payments for all employees.

Parttime

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Technical Project Support Specialist

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