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We’re looking for an exceptional individual. If it’s you, you’ll be a key part of our firm’s Account Team. A successful Technical Project Manager will demonstrate an ability to build trusted relationships with their clients, communicate and promote successful engagement, identify/upsell strategic opportunities in all Zion & Zion product and service areas, and project manage the fulfillment efforts of the team – all of which lead to high client retention.
Job Responsibility:
Become knowledgeable of Agency’s MarTech offerings, including Customer Data Platforms (CDPs), digital media, marketing automation, digital architecture, data strategy, data warehousing, and data visualization
Provide hands on project management during discovery, design, development, testing, implementation, and post implementation phases for Agency’s MarTech offerings
Set project timelines based on statement of work, agency resources, and the realities of the calendar
Work with a team of Zion & Zion product owners (Paid Media, Marketing Automation, UX, Analytics, CDP, Creative, Web) to ensure client vision is executed
Support Zion & Zion product owners in ideation of CDP use cases and advancement of clients’ digital marketing and MarTech maturity
Identify potential obstacles and work toward solutions that keep projects within scope and on-time
Manage customer relationships and become a trusted advisor for clients
Drive internal process improvements across multiple teams and functions
This role will be entirely client focused
Requirements:
Bachelor’s (or advanced degree) in marketing, business, computer science, engineering, or a related discipline
Understanding of highly technical concepts
Ability to have business discussions with clients
Advanced knowledge of MarTech stack solutions / integrations
Experience working with marketing automation, digital analytics, digital media, and/or marketing technology projects within an agency environment
Experience managing projects and timelines
A love of continued education to consistently stay on top of MarTech trends
Ability to clearly present ideas and concepts to clients
Ability to manage multiple projects simultaneously
Ability to build relationships with internal agency team members, third-party partners and clients
Proven strong work ethic
Self-starter
Proficient with Excel, Word, and PowerPoint
Agency or SaaS company experience an absolute must
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