Technical Project Manager

• Backlog Support & Initiative Management
• Manage a backlog of ~30 high-impact initiatives, focusing on discovery, problem framing, and gathering cross-functional insights to ensure projects are ready for steering committee prioritization
• Roadmap & Project Updates
• Collaborate with tech teams to help maintain an up-to-date roadmap, tracking progress and communicating key updates to stakeholders
• Support coordination efforts across teams, making sure project information is clear and accessible and escalating any risks or blockers
• Quarterly Reports & Internal Training
• Assist with the creation of quarterly win reports for senior leadership presentations, capturing program highlights and key outcomes
• Enhance training and enablement materials for Internal Tools tech teams to elevate our standards in planning and delivering impactful initiatives

• Bachelor’s degree in computer science, Business, Information Systems, or a related field
• 3+ years of progressive experience in technical product management, enterprise systems (e.g., Salesforce, Gainsight, Netsuite, CDP), consulting, or internal tool development
• Familiarity with project management best practices, with demonstrated interest in backlog management and cross-functional coordination
• Excellent communication and organizational skills, with strong attention to detail and the ability to manage multiple priorities effectively
• Proven ability to lead stakeholder discussions, provide project updates, and clarify expected outcomes
• Expertise in identifying root causes of complex technical issues and crafting precise technical requirements
• Strong customer focus, with an ability to translate customer insights into team and project goals
• Adaptable and able to thrive in a dynamic, fast-paced environment

Experience in the Fintech industry is preferred