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We are seeking a technically adept and delivery-focused Technical Project Manager to lead the roll out of telematics systems across retrofit and new vehicle installations. This role is pivotal in ensuring the successful deployment of hardware and software solutions across our customer base, working closely with OEMs, retrofitters, operators, and internal stakeholders.
Job Responsibility:
Own the end-to-end implementation of telematics projects, from planning (stock and vehicle availability), site readiness to installation, importing into the Zenobe portal once fitted and testing to go-live
Provide hands-on technical support during installations, including software configuration (site readiness), troubleshooting across multiple systems, and integration with vehicle systems
Liaise with external customers i.e. bus operators, OEMs, fitment partners, and internal teams to ensure smooth execution and alignment with project timelines
Supplier onboarding where needed, with the ability to identify geographical areas
Be able to manage fitment partners proactively with clear roll out plans for capacity building
Coordinate site requirements and readiness assessments to ensure infrastructure and vehicle compatibility, including RAMs and Health & Safety requirements are met
Maintain accurate project documentation, including installation guides, risk registers, and live progress reports to all stakeholders (internal and external)
Create and manage all support cases for any telematics units that require investigation for maintenance/service calls
Capture lessons learned and contribute to the refinement of implementation processes and best practices
Actively contribute to Zenobe's commitment to health and safety, wellbeing and sustainability
Requirements:
Proven experience in project management within the transport, automotive, or telematics sectors
Familiarity with the UK bus industry, including operational practices, vehicle types, and depot environments
Excellent stakeholder management and communication skills
Strong problem-solving skills and organizational skills
Project management certification (e.g., PRINCE2, PMP) is desirable but not essential
Nice to have:
Experience with EVs and charging infrastructure
Strong technical understanding of vehicle systems, CAN bus, telematics hardware, and data integration
Knowledge of data platforms, APIs, and cloud-based telematics solutions
Comfortable working in a fast-paced, evolving environment with a strong delivery mindset
Relationship and People management skills
Ability to work independently, with the ability to use initiative and make decisions independently to keep projects on track
What we offer:
Up to 33% annual bonus
25 days holiday, increasing with length of service up to 30 days, plus bank holidays
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