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At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey? We are looking for a Technical Project Manager who will manage high-complexity projects to successful completion from initiation through delivery to closure. In this role, you will coordinate with cross-functional teams and our global customers to complete distinct projects both on time and within budget. You will be responsible for driving customer engagement operations that raise the bar for how JFrog Professional Services consultants interact with customers, resources, systems, and data to optimize engagement delivery. Project Managers need to have substantial experience managing software projects and relying on traditional systems and software development methodologies, as well as practical experience with agile project management methodologies. The ideal candidate will possess a mix of technical consulting, business analysis, and process design experience. In this role, you will work cross-functionally, own large complex projects, and be committed to providing teams the tools and resources to follow JFrog delivery best practices and continuously improve the process.
Job Responsibility:
Define a vision, roadmap, and long-term direction for customer engagement operations
Develop and manage projects from ideation through execution, including project scope, timeline, and project execution, and coordinate remote work closely with teams
Address bottlenecks, provide escalation management, anticipate and make tradeoffs and balance the business needs versus technical constraints
Develop business metrics and KPIs to increase adoption and develop audit mechanisms (e.g., metrics, reporting, evaluation standards) to track and report on adoption
Provide consistent, executive-level reporting on project status and outcomes
Demonstrate effective communication skills (both verbal and written) across all levels of the business
Requirements:
5+ years of relevant experience in Technical Project Management
Knowledge of specific industry project management and technical delivery methodologies for software (e.g., Project Management Institute (PMI) methodologies, agile/scrum, and/or software SDLC)
Bachelor’s degree in engineering, computer science or related field
Demonstrated progressive experience working as a project manager on Software Delivery or IT-based projects with external customers or clients, preferably enterprise customers
Experience using various project management and/or agile tools
Demonstrate strong communication skills across all levels of the business from technical partners to senior leadership
Demonstrated experience with structured thinking to proactively recognize business challenges, map business processes, gather business requirements, evaluate tools, develop roadmaps, devise/recommend solutions, and communicate complex ideas
Self-starter attitude with the ability to work with very little guidance and direction
Proven ability to manage multiple projects simultaneously while maintaining strict attention to detail
Understanding of software development lifecycle, preferably experience in an agile and/or DevOps environment
Demonstrated ability to think strategically about business, products, and technical challenges
Native spoken & written French and excellent spoken & written English
Nice to have:
Experience with FinancialForce/Certinia PSA is a plus
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