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Lead High-Impact Retail Digital Transformation. The Technical Project Manager will be responsible for the successful planning, execution, and finalisation of technical projects, primarily focusing on core IT infrastructure, network architecture, and retail technology deployments. This role requires a broad technical background, exceptional project management skills, and a proven track record in contract negotiation and vendor management, specifically within a retail environment. The person in this role will transform business requirements into technical deliverables, ensuring projects are delivered on time, within budget, and to the highest quality standards. In this role, you will serve as an integral member of the program team, ensuring alignment with the project management methodologies established by Endeavour. You will also foster strong working relationships with business stakeholders and core IT and business leadership teams.
Job Responsibility:
Partner with senior business managers to deliver the technology infrastructure needs of the organisation including projects required as part of the Endeavour Woolworths demerger
Lead the full lifecycle of complex technical projects, including infrastructure upgrades, network refreshes, point-of-sale (POS) systems implementation, and other retail technology initiatives
Serve as the primary liaison between technical teams and business stakeholders. Maintain a broad and deep understanding of network topologies, data center operations, cloud infrastructure, and security best practices to effectively guide project teams
Ensures all products are built to an appropriate level of quality and meet all aspects of the acceptance criteria
Oversee all project-related vendor relationships. This includes drafting, reviewing, negotiating, and managing contracts with external vendors and service providers to ensure favorable terms, adherence to scope, and cost-effectiveness
Drive the successful deployment and integration of technology solutions across a multi-site retail footprint, understanding the unique operational challenges and timelines of the retail business
Develop and maintain detailed project plans, status reports, and executive summaries. Proactively identify and manage risks, communicating potential impacts and mitigation strategies to all levels of the organization
Responsible for creating, monitoring, and controlling project budgets, tracking expenditure, and forecasting resource needs
Drives performance and outcomes. Inspires and builds diverse teams and future leaders
Fosters an inclusive and respectful environment for all team members and stakeholders
must be comfortable working with multiple teams, be aware of all corporate happenings and seeks help when needed
Requirements:
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience)
5+ years of experience in technical project management, managing large-scale IT projects
Demonstrable experience with core IT infrastructure and networks, including WAN/LAN, Wi-Fi, Telco services, virtualisation, cloud services (e.g.,Azure, GCP), and data center technologies
Proven expertise in contract management and negotiation, specifically with technology vendors and Managed Service Providers (MSPs)
Significant experience working within the retail sector, managing projects that directly impact store operations, customer experience, and/or supply chain technology
PMP, PRINCE2, or other relevant project management certification is highly desirable
Excellent written and verbal communication, presentation, and interpersonal skills
Nice to have:
A deep understanding of retail-specific software and hardware, including Point-of-Sale (POS) systems, mobile/handheld devices, and in-store technology
Experience and familiarity with the following platforms: Google Suite
ServiceNow
Planview
Experience leading Transformation projects
What we offer:
We offer flexible working in every sense
An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
Monthly meeting-free days
Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career