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Premium Health is seeking a highly organized and collaborative Technical Project Manager (TPM) to support the successful delivery of IT and technology-driven initiatives across the organization. The Technical Project Manager (TPM) reports to the Director of IT and is responsible for the planning, coordination, and successful delivery of IT projects across the organization. This role supports a wide range of initiatives, including network and infrastructure improvements, cybersecurity initiatives, EHR implementations and upgrades, and third-party vendor integrations. The TPM will work closely with clinical, administrative, and technical teams to keep projects on track, facilitate communication, and ensure projects align with organizational goals, regulatory requirements, and patient care priorities.
Job Responsibility:
Coordinate the planning and execution of end-to-end project activities for IT initiatives, including scope definition, scheduling, budget tracking, and resource allocation in collaboration with IT leadership
Collaborate with internal IT staff, department stakeholders, and external vendors to ensure timely and successful project delivery
Translate stakeholders’ needs into clear technical requirements, project plans, and roadmaps
Support project budget tracking by gathering cost estimates, tracking expenditures, and coordinating procurement activities, ensuring adherence to purchasing policies
Assist with vendor selection, contracting, and procurement processes to support project goals
Support project intake and triage by reviewing incoming IT requests, clarifying scope and requirements, and coordinating prioritization with IT leadership and stakeholders
Monitor project progress, identify risks, and implement mitigation strategies
Review and analyze helpdesk metrics to identify trends, recurring issues, and opportunities for workflow or system improvements, and collaborate with IT leadership to prioritize enhancements
Conduct workflow and business process analysis with clinical, administrative, and operational departments to understand current processes and identify opportunities for IT-driven improvements
Develop and maintain project documentation, such as charters, timelines, status reports, and post-implementation reviews
Support change management, user adoption, and training related to new systems or system upgrades
Ensure compliance with HIPAA, HITECH, and other healthcare IT regulations
Continuously improve project management processes, tools, and standards
Requirements:
Bachelor’s degree in information technology, Computer Science, Healthcare Informatics, or related field
3+ years of experience in IT project management, preferably in a healthcare or nonprofit setting
Excellent communication skills, with the ability to translate technical details for non-technical stakeholders
Strong organization, time management, and prioritization abilities
Critical thinking, problem-solving, and conflict resolution skills
Adaptability and comfort managing multiple concurrent projects in a fast-paced environment
Strong customer service mindset, with focus on supporting clinical and operational needs
Ability to lead cross-functional teams and build consensus across departments
Proficiency with project management tools (e.g., MS Project, Wrike, Asana, Jira, Trello)
Basic understanding of networking, cloud, security, or database environments
Familiarity with HIPAA compliance and healthcare IT standards
Experience conducting business process analysis and stakeholder interviews
Nice to have:
PMP, CSM, or other similar certification
Proficiency with data reporting or analytics tools
Strong understanding of EHR systems (e.g., eClinicalWorks, Epic, NextGen)
Experience working in an FQHC or community health environment
Knowledge of HL7, FHIR, or other healthcare interoperability standards
What we offer:
Public Service Loan Forgiveness (PSLF)
Paid Time Off
Medical, Dental and Vision coverage with MERP
403(b) Retirement plan with employer matching contribution
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