Technical Project Manager

• Lead cross-functional enterprise implementation and onboarding projects, owning project planning, execution, and delivery from kickoff through go-live
• Serve as the primary project point of contact for enterprise customers, ensuring clear communication, alignment on scope, and confidence throughout the implementation lifecycle
• Own delivery commitments tied to enterprise revenue realization, proactively managing delivery risk, dependencies, and timelines
• Plan and manage complex technical implementations, including multi-solution deployments, integrations, data dependencies, and sequencing
• Determine and own the recommended product configuration, settings, and end-to-end data flows
• Partner closely with Sales, Solutions Consultants, Professional Services, Product, Engineering, and Customer Success
• Manage multiple concurrent enterprise projects, proactively identifying risks, dependencies, and constraints
• Be the first Technical Project Manager hire supporting enterprise implementations, playing a key role in shaping the function
• Track and report on project status, milestones, and risks
• Identify recurring challenges and opportunities for improvement across enterprise implementations

• 6+ years of experience in project or program management within a technology, SaaS, or enterprise software environment
• Proven experience delivering large-scale, enterprise customer implementations or onboarding engagements
• Strong technical acumen, including familiarity with APIs, integrations, data flows, and system dependencies
• Experience working closely with Product and Engineering teams to deliver customer-facing solutions
• Background in hospitality, retail, payroll, POS, or adjacent enterprise platforms preferred
• Experience managing customer-facing projects with executive visibility and high expectations

Background in hospitality, retail, payroll, POS, or adjacent enterprise platforms

• Unlimited PTO
• Medical, Dental, Vision Insurance
• 401k Match
• Parental Leave
• Laptop and equipment