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Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. We’re looking for a hands-on Technical Project Manager and spread the power of Wiz. As part of the CTO operations team, you will focuses on improving deployment pipelines and internal tools by digging into logs, finding recurring issues, and reducing manual work. The role combines technical problem-solving with practical execution and coordination.
Job Responsibility:
Work with engineers and domain leads to help teams improve how they build and operate systems
Help build and maintain the Unified Maturity Table, defining the technical parameters (workflows, support packages, other metrics) and their KPIs that conclude a domain’s readiness and maturity
Partner with the team to refine internal AI agents by measuring the performance of their answers against human expert interventions
Use cluster analysis (AI) of support ticket descriptions to identify recurring patterns, then design and implement automated workflows to streamline resolution
Take part in driving the department’s "operating system" by facilitating design meetings, managing cross-domain syncs, and ensuring the documentation and support packages required for daily execution are current and actionable
Define and implement different thresholds by analyzing support ticket complexity, resolution times, and domain-specific friction
Transition static maturity reports into live, dynamic dashboards with trend lines
Lead design meetings to establish cross-functional standards for domain maturity and system health alerts
Requirements:
3–6 years of hands-on experience as a Software Engineer, Data Engineer, SRE, or Solutions Engineer
Proficiency in querying and analyzing large datasets (SQL, Python, or similar) to diagnose system bottlenecks and deployment failures
A proven track record of taking manual, "friction-heavy" processes and building automated, scalable engineering solutions
Experience with prompt engineering, RAG concepts, and auditing AI model outputs for accuracy and reliability
Ability to translate complex technical friction into a prioritized roadmap for stakeholders and senior leadership and lead the project to the finish line