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Technical Project Manager to support major initiatives within a Network Operations & Architecture PMO. This role focuses on application development supporting Network Operations Center (NOC) and Security Operations Center (SOC) teams. You will partner closely with business stakeholders, IT development teams, and program leadership to deliver technical enhancements, system improvements, and operational efficiencies.
Job Responsibility:
Support application development for NOC and SOC environments
Serve as liaison between Network Operations SMEs, IT developers, and program leadership
Lead cross-functional technical projects from planning through delivery
Gather requirements, write user stories, and define acceptance criteria
Coordinate testing, document test cases, track progress, and support bug-fix prioritization
Manage project schedules, budgets, risks, and weekly reporting
Ensure projects deliver on time, within scope, and within budget
Maintain project documentation, process documentation, and operating procedures
Coordinate internal resources and third‑party vendors
Provide direction to operations support engineers
Requirements:
8+ years managing cross-functional technical projects
7+ years strong technical background
Telecom experience, ideally within Network Operations (NOC/SOC)
Ability to interpret and apply technical standards
Ability to participate in technical network discussions
Experience gathering requirements and coordinating user testing
Strong documentation, communication, and stakeholder‑management skills
Proficiency with Microsoft Office and project lifecycle tools
Experience managing both IT and business-side projects