Technical Project Manager Unified Communications Operator Connect Job at NTT DATA (Frankfurt/Main)

Director, Security Cloud Solution Architects

We are looking for a Director, Security Cloud Solution Architects to join our Fi...

Location

United States , New York

Salary:

130900.00 - 251900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external)
6+ years experience leading technical projects, teams, or functions
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers

Job Responsibility

Coaches team on operating according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record
Leads team on orchestrating and collaborating across Microsoft and customer/partner teams through on-strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction
Oversees team on anticipating and managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks
Executes work in compliance with industry and Microsoft guidelines and procedures
Leads team to continuously prioritize among competing demands in their work and identify where impact occurs with customers, ensuring alignment with business priorities and goals
Leads team on delivering solutions in line with company methodologies
Coaches team on guiding complex customers/partners towards a well-architected solution to increase retention and expansion opportunities
Provides guidance to team on articulating the value of Unified and supports sellers, partnering with account teams to build consumption plans aligned with appropriate services
Leads efforts to provide feedback to Unified Delivery Team on VBDs to refine and further develop content
Drives team on anticipating, identifying, escalating, and mitigating blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption for complex customers/scenarios

Fulltime

Technical Project Manager - UCC & Operator Connect

The Technical Project Manager - UCC & Operator Connect is a hands‑on delivery ro...

Location

Romania , Bucharest

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong understanding of enterprise telephony: DIDs, number routing, SIP, SBC behavior, carrier porting rules, and PSTN fundamentals
Hands‑on experience with Microsoft Teams telephony (Operator Connect, Direct Routing, Teams Voice features)
Proven ability to perform complex data analysis, reconcile datasets, and create structured inventories
Experience with test planning, cutover support, and phased rollouts in large environments
Strong attention to detail, documentation skills, and a methodical approach to technical execution
Ability to work across multiple teams and manage simultaneous technical workstreams
A minimum of 5 years of experience in a related field

Job Responsibility

Technical Discovery & Data Analysis
Porting Preparation & Carrier Coordination
Test Planning & Execution Support
Detailed Rollout & Migration Planning
Technical Documentation & Process Management
Cross‑Functional & Vendor Collaboration
Reporting & Communication

Fulltime

Business Operations Leader

The Business Operations Lead is a strategic and operational member of Mission Co...

Location

United States , Mountain View

Salary:

116900.00 - 277200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
OR equivalent experience
6+ years of experience in business operations, business management, program management, HR operations, or organizational effectiveness roles
Demonstrated experience driving cross-organizational operational systems, workforce planning, or hiring operations
Experience leading complex programs, building mechanisms, and creating repeatable systems that scale
Strong analytical skills, including comfort with forecasting, workforce modeling, dashboards, and business metrics
Clear, concise communicator able to influence across functions and levels
Experience supporting an engineering or technical organization
Experience managing RTO, space planning, or workplace strategy programs
Ability to synthesize complexity for senior leaders

Job Responsibility

Workforce Planning & Talent Operations: Partner closely with Recruiting and HR to operationalize headcount planning, workforce modeling, forecasted attrition, and annual planning cycles
Uphold location strategies, hiring levels, and role profiles across CoreAI to support long-range org design
Partner with Recruiting to support hiring execution, pipeline health reviews, and progress across earlyincareer and internship programs
Create and manage a robust onboarding system that accelerates newhire productivity and cultural integration
Organizational Rhythm & Governance: Plan and lead the monthly CoreAI Managers’ Meeting: build agendas, align speakers, track followups, and maintain clarity of priorities
Evolve and maintain CoreAI operating policies, ensuring they stay updated, consistent, and wellcommunicated
Workplace Experience: Lead CoreAI’s Return to Office (RTO) strategy, including planning, communication, and coordination with Global Workplace Services
Lead space planning across hub locations (e.g., Mountain View, Redmond, Boston, New York), including seatmaps, allocation strategy, and forecasting future demand
Partner with site leads and business managers to ensure a seamless, productive inoffice experience
Culture, Community & Employee Programs: Support and empower employeeled initiatives including ERGs, cultural programs, hackathons, volunteer efforts, and communitybuilding events

Fulltime

Field Tech Senior Associate

The Field Tech Senior Associate role involves providing technical support and tr...

Location

Philippines , Taguig City

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science or a related field is preferred
At least 5 years of experience in a similar role
Strong background in Cisco technologies and network management
Experience troubleshooting hardware, software, and network issues
Experience installing and maintaining hardware and computer peripherals
Experience installing and upgrading operating systems and computer software
Experience troubleshooting networking and connection issues
Experience providing basic training in computer operation and management
Experience with Cisco Unified Communications Manager, Unity voicemail, Voice Gateways, Cisco router/switch, Jabber, Telepresence, and Codian MCU devices
Experience with Avaya phones, Avaya Media Gateway

Job Responsibility

Responding to client support requests
Contacting clients to find out the nature of the problem
Traveling to the client’s location or connecting via a remote link
Troubleshooting hardware and software issues
Installing and maintaining hardware and computer peripherals
Installing and upgrading operating systems and computer software
Troubleshooting networking and connection issues
Advising on software or hardware upgrades
Providing basic training in computer operation and management
Completing job reports and ordering supplies

What we offer

Opportunities for growth within a leading technology services company
Part of an inclusive, adaptable, and forward-thinking organization

Data and AI Solution Architect

The Solution Architect is responsible for translating the client’s business requ...

Location

Singapore , Singapore

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
OR equivalent experience
6+ years technical sales experience
6+ years project management experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Technical or Professional Certification in Domain (e.g., Security)

Job Responsibility

Gather customer/partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of projects and work with customer/partner stakeholders and business sponsor to socialize both the business solution and the project approach to determine if changes are needed to the business solution
Use evidence-based approach to represent the customer/partner as a customer advocate and share insights with Product Engineering teams and the business with a view to improving Microsoft technologies, products, services and offerings such that they can better meet customer/partner needs across a territory
Define and document the Architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution along with the project approach
Work with customers to understand and demonstrate business value (e.g., release of revenue, cost savings) that the business solution realizes and manage and resolve ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved
Generate new and/or improvements to existing intellectual property. Connects gaps and patterns across business and technology areas to drive changes
Identify which ideas should be culled, with consideration for scale across customers and drive the re-use of intellectual property and recommends practices in both pre-sales and delivery as well as participate and contribute to internal/external communities
Lead virtual teams around technologies and customer/partner challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape
Design and lead end‑to‑end enterprise data, GenAI, Copilot, and agentic AI architectures, translating business outcomes into scalable, secure, and governed solutions across cloud data platforms and AI services
Own data platform design (lakehouse/data lake/warehouse, streaming, analytics, semantic models) to ensure the enterprise data estate is AI‑ready (quality, lineage, governance, observability)
Lead data migration and modernization from on‑premises environments to cloud, including planning and executing migrations with minimal disruption, and aligning migration choices to modernization goals

Fulltime

Data and AI Solution Architect

The Solution Architect is responsible for translating the client’s business requ...

Location

Thailand , Bangkok

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
OR equivalent experience
6+ years technical sales experience
6+ years project management experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Technical or Professional Certification in Domain (e.g., Security)

Job Responsibility

Gather customer/partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of projects and work with customer/partner stakeholders and business sponsor to socialize both the business solution and the project approach to determine if changes are needed to the business solution
Use evidence-based approach to represent the customer/partner as a customer advocate and share insights with Product Engineering teams and the business with a view to improving Microsoft technologies, products, services and offerings such that they can better meet customer/partner needs across a territory
Define and document the Architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution along with the project approach
Work with customers to understand and demonstrate business value (e.g., release of revenue, cost savings) that the business solution realizes and manage and resolve ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved
Generate new and/or improvements to existing intellectual property
Connects gaps and patterns across business and technology areas to drive changes
Identify which ideas should be culled, with consideration for scale across customers and drive the re-use of intellectual property and recommends practices in both pre-sales and delivery as well as participate and contribute to internal/external communities
Lead virtual teams around technologies and customer/partner challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape
Design and lead end‑to‑end enterprise data, GenAI, Copilot, and agentic AI architectures, translating business outcomes into scalable, secure, and governed solutions across cloud data platforms and AI services
Own data platform design (lakehouse/data lake/warehouse, streaming, analytics, semantic models) to ensure the enterprise data estate is AI‑ready (quality, lineage, governance, observability)

Fulltime

Senior Manager, AI Strategy & Operations

We’re building the next chapter of Talkiatry – one where AI reimagines how patie...

Location

United States , New York

Salary:

130000.00 - 160000.00 USD / Year

Talkiatry

Expiration Date

Until further notice

Requirements

7+ years of experience in product management, process automation, or technology operations
Hands-on experience applying AI or large language model (LLM) solutions to real-world workflows
Proven success delivering large-scale AI or automation projects from concept through deployment
Strong understanding of conversational AI platforms and voice/text agent design principles
Systems thinking to architect how AI connects across data, telephony, CRM, and workflow tools
Highly analytical with experience in product and operational analytics
Skilled at translating business and user requirements into technical specification
Experience in product management, technical program management, or systems enablement preferred
Exceptional project management and vendor management capabilities
Thrives in cross-functional environments

Job Responsibility

Lead the design and deployment of AI solutions
Partner with Product and Engineering leadership to define Talkiatry’s long-term AI infrastructure strategy
Gather and translate patient needs and agent workflows into AI product requirements
Evaluate emerging technologies to guide the roadmap for AI tooling, model management, and automation pipelines
Champion responsible AI principles in vendor selection, governance, and deployment practices
Own day-to-day AI performance through platform dashboards
Conduct root-cause analyses on performance deviations
Surface performance insights to the Quality & Training team
Maintain governance documentation for model versions, updates, and validation
Oversee the AI-facing knowledge infrastructure

What we offer

Medical, dental, vision, effective day 1 of employment
401K with match
Generous PTO plus paid holidays
Paid parental leave

Fulltime

Technical Services Cross Technology Systems Integration Specialist

The Technical Services Cross Technology Systems Integration Specialist at NTT DA...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or a related field
Valid CCNP Voice/Collaboration Certification required
Seasoned work experience in technical implementation engineering technologies such as Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute etc.
Seasoned experience engaging with clients and conducting presentations
Seasoned report writing experience
Seasoned project management
Seasoned experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments
Seasoned experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS
Seasoned experience with Border Element, media resources, SRST/SRSV
Seasoned experience with Cisco Unified Contact Centre Express

Job Responsibility

Interacts with clients on site and remote to meet complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Responds to escalated client requests
Escalates complex problems to the relevant third parties
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
Included in higher complexity design work, with input to the design expected
Expected to take ownership of relevant technologies according to domain or specialization

Fulltime

Technical Project Manager Unified Communications Operator Connect

NTT DATA

Location:
Germany , Frankfurt/Main

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

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