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Technical Project Manager - Client Integration - Officer

https://www.citi.com/ Logo

Citi

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Location:
United States , Tampa

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

69050.00 - 96350.00 USD / Year
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Job Description:

Citi is seeking a candidate for the position of Client Connectivity Integration Specialist. This is a hands-on, technically-oriented role sitting at the intersection of infrastructure, integration engineering, and client engagement — ideal for someone who has built real-world experience and is ready to deepen their expertise in financial services connectivity. You will be embedded in a team that owns the end-to-end connectivity lifecycle for Citi's Prime Brokerage and FDC clients — from initial setup and testing through to ongoing support and enhancement. You'll work directly with clients' technical counterparts to design, configure, and troubleshoot integration solutions, while collaborating internally with technology leads and business stakeholders.

Job Responsibility:

  • Lead end-to-end SFTP/SWIFT/API connectivity setup
  • Capture, document, and validate integration requirements for each client onboarding or change request
  • Read and interpret network diagrams and integration workflows
  • Use Unix/Shell scripting to investigate file transfer issues
  • Leverage SQL to explore data configurations
  • Utilize AI tooling to supplement technical gaps
  • Identify, document, and escalate issues
  • Serve as the primary technical point of contact for external clients
  • Provide clear, timely status updates to internal technology leads and business stakeholders
  • Translate technical concepts for non-technical audiences
  • Coordinate application rollouts and client-facing testing cycles
  • Track and manage integration requests using JIRA
  • Contribute to team runbooks
  • Project planning, execution and management for Connectivity migrations
  • Manage multiple concurrent requests in a fast-paced environment

Requirements:

  • 1–3 years of professional experience in a technical role — integration support, IT operations, systems analysis, or technical project coordination
  • Hands-on familiarity with SFTP and comfort working in a Unix/Shell environment
  • Experience using JIRA, Confluence, and/or SharePoint for task tracking and documentation
  • Strong written and verbal communication skills, with the ability to engage confidently with external clients' technical teams
  • Organized and methodical, with a track record of managing competing priorities independently
  • Bachelor’s/University degree or equivalent experience
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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