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As a Technical Program Manager (TPM) at Ema, you will orchestrate the delivery of complex, cross-functional initiatives that power our agentic AI platform. You’ll partner closely with Engineering, Product, and AI Application teams to ensure timely, high-quality execution of programs that enable scalable, reliable, and impactful AI solutions for our enterprise customers.
Job Responsibility:
Lead end-to-end delivery of technical programs, from requirements definition and scoping to launch and post-deployment optimization
Translate product strategy into actionable execution plans with clear milestones, success criteria, and measurable outcomes
Build and manage cross-functional execution plans involving Engineering, Product, AI Application Engineering, and Data Science
Anticipate and mitigate program risks, proactively identifying blockers and aligning teams toward solutions
Ensure all deliverables meet quality standards, scalability, and enterprise readiness criteria
Act as the connective tissue across Product, Engineering, and Go-To-Market functions
Drive clarity and alignment across teams by facilitating structured communication, sprint planning, and program status reporting
Define and improve processes for program execution, issue tracking, and dependency management
Foster accountability and transparency through structured program dashboards, KPIs, and progress reviews
Partner with engineering teams to understand system architecture, technical constraints, and integration challenges
Break down complex AI platform initiatives into manageable workstreams and clear technical deliverables
Identify opportunities for automation, efficiency, and scalability across Ema’s agentic AI platform
Support incident management, root cause analysis, and continuous improvement efforts
Provide executive-level updates on program status, risks, and mitigations
Communicate technical concepts clearly to both technical and non-technical stakeholders
Manage expectations across diverse stakeholders—balancing delivery urgency with long-term technical vision
Drive operational excellence by defining and refining program management frameworks
Lead retrospectives and post-mortems to capture learnings and improve delivery velocity
Mentor junior PMs or cross-functional leads in structured program delivery methods
Requirements:
10+ years of experience in Technical Program Management, Engineering Program Management, or equivalent roles within Enterprise SaaS, AI, or automation platforms
Proven ability to lead large, cross-functional technical initiatives from concept to completion
Strong understanding of cloud platforms (AWS, GCP, Azure), APIs, and enterprise system integrations
Experience with agile methodologies, sprint planning, and backlog prioritization
Excellent stakeholder management, communication, and presentation skills
Demonstrated ability to work with engineering teams on AI or data-driven systems
Strong analytical mindset with the ability to make data-driven decisions
Startup experience and comfort with fast-moving environments are highly desirable
What we offer:
Competitive compensation, performance-based bonuses, and rapid career growth opportunities