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At Booker, we’re building solutions that help colleagues work smarter and enable us to serve our customers even better. We’re now looking for a Technical Programme Manager to lead the delivery of our new Booker Marketplace — a complex, cross‑functional technology programme that will play a key role in our future growth. As a Technical Programme Manager, you’ll deliver large‑scale, cross‑functional programmes with significant business and technical complexity. You’ll work closely with Product, Engineering and business teams to ensure we deliver value early and often, keeping colleagues aligned, informed and engaged throughout. You’ll be responsible for shaping clear delivery plans, managing technical implementation, overseeing governance, and ensuring risks, issues and dependencies are well understood and acted on quickly. You will bring structure, clarity and calm leadership to a fast‑moving environment, helping Booker deliver the Marketplace programme safely, on time and within budget. This role is pivotal to ensuring colleagues, systems and processes are ready to support the Marketplace launch and ongoing improvements.
Job Responsibility:
Lead the delivery of complex programmes with multiple business and technical risks, ensuring alignment to key Booker priorities
Create, own and track detailed delivery plans—including technical implementation—keeping stakeholders across Booker updated
Ensure governance processes are followed so the Marketplace programme stays on track for time, cost and quality
Maintain strong stakeholder engagement, monitoring compliance with timelines and updating RACI, risk and issue registers for senior leaders
Understand technical architectures well enough to anticipate impacts on dependencies, timelines and implementation
Use your knowledge of engineering best practice and infrastructure to appreciate and overcome delivery challenges
Build positive relationships and hold delivery partners to account on outcomes, quality and improvement plans
Work collaboratively to improve processes and ensure systems are used effectively
Identify and resolve project issues quickly to protect system stability, availability and functionality
Produce accurate project management documentation reliably and efficiently
Organise training and guidance to ensure end users are set up for success
Requirements:
Strong programme management experience with the ability to influence and build credible relationships with senior stakeholders
Proven project, stakeholder and programme management skills, with a track record of delivering complex technology initiatives
Strong reporting and financial forecasting skills, with confidence navigating change and ambiguity
Experience delivering web‑served projects
Understanding of order‑to‑invoice processes and how they interact with wider business functions
Strong communication and influencing skills, with the ability to adapt your style across teams and suppliers
A consistent track record of delivering results and driving accountability
Strong organisational skills, clear documentation discipline and the ability to communicate confidently and effectively
Nice to have:
Familiarity with API interaction is desirable
Experience training others is helpful
A project management qualification is desirable
What we offer:
A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off at Tesco Cafe and 20% off all F&F purchases
10% off pay monthly & SIM only deals with Tesco Mobile
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
30% off when you spend £50 or more on glasses, prescription sunglasses and contact lenses
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution
Life Assurance - You are covered for death in service life cover of up to three times annual pay
Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family