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Technical Program Manager

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Software Resources

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Location:
United States , New York

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

85.00 - 90.00 USD / Hour
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Job Description:

This position requires proven experience in delivering large, ambiguous, and highly technical programs. Ideal candidates must be highly proactive, detail-oriented, and able to autonomously work on multiple assignments that may span the department. They must be capable of digging into technical details and clearly communicating schedules, risks, status, and processes to a variety of business and technical audiences. They must be able to partner closely with product managers and technical leads to coordinate schedules and deliverables. Strong technical architecture aptitude is essential.

Job Responsibility:

  • Deliver projects from concept to completion by collaborating with engineering teams, product management, design, and other cross-functional stakeholders
  • Understand architectural and design specifications. Suggest alternate solutions that achieve business goals and/or drive alternate solution development via collaborative mechanisms such as story mapping and whiteboarding
  • Facilitate technical meetings
  • follow the discussions to summarize and capture outcomes
  • Facilitate team agile ceremonies (standups, grooming, team retrospective and planning sessions) and ensure they are effective and efficient
  • Track team progress against results and determine solutions to get back on-track when things fall behind schedule
  • Engage with the development teams to build delivery timelines of feature sets for projects and be able to sequence the work based on priorities
  • Collaborate with other TPMs to understand cross-team dependencies and prioritize the work to avoid impediments
  • Attend project meetings and be ready represent engineering teams in communicating team progress, risks, and mitigation plans
  • Prioritize multiple team requests and balance that against other priorities and committed work. Must understand the impact of injecting these requests to the team’s backlog
  • Ensure that all involved parties understand and accept their roles and responsibilities
  • Navigate the TWDC to effectively drive progress, even when the scope of responsibilities may be unclear
  • Track and report key program metrics, informing stakeholders as appropriate
  • Facilitate all build activities (including QA and UAT), as per plan (where applicable)
  • Proactively drive, track, and report on budgets
  • Collaborate with other program management colleagues to coordinate activities across multiple technology teams
  • Effortlessly sift through "noise” and facilitate discussions and activities with a laser focus towards results
  • Exemplify leadership characteristics through collaboration, work ethic, and creative thinking. Strive to inspire others and deliver the best possible outputs
  • Will be owning program end to end. this team supports all identity across the entire team – can be corporate, games, anything related to identity
  • This role will be aligned with the Identity Governance, Devices, Profiles, & Privacy teams, focusing on onboarding business units to identity services
  • The successful candidate will lead tech-driven initiatives to meet our 99.999% operational excellence key performance requirements and improve login and profile success (KPR)
  • They will work closely with highly technical teams, including Client Experience front-end Web engineering, Foundational Platforms, GCI Orchestration, and SDK integration team, to build platform services, build architecture, ensure scaling, and create a forward-looking roadmap

Requirements:

  • BS STEM + 5yrs, Masters + 3yrs, BA/BS + 11 yrs, NO DEGREE = 17YRS EXPERIENCE
  • Must have familiarity of working with scrum teams
  • Must have IAM- Identity Access Management experience
  • Must have large scale corp. program experience
  • Must be able to handle quick pivots, ambiguity
  • 7+ years of experience managing large-scale, strategic, software development programs in a well-established global technology organization
  • Proven ability to facilitate effective communication across disparate teams
  • Evidence of strong planning, delivery, and problem-solving skills
  • Superb written and verbal communications, presentation skills, and meeting facilitation skills (especially when working with senior leadership)
  • BA/BS or equivalent experience required
  • Required Education: BS STEM

Nice to have:

  • IAM Credentialing and/or Experience onboarding
  • Media/streaming experience
  • CIAM – Certified Identity and Access Manager
  • CISSP – Certified Information Systems Security Professional
  • ITIL Foundation
  • ACP Certification
What we offer:
  • medical, dental, and vision coverage
  • a 401(k) with company match
  • short-term disability
  • life insurance with AD&D

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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