Technical Program Manager Jobs

Octave

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

109700.00 - 135500.00 USD / Year

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Job Description:

The Technical Program Manager will focus on partner integrations and cross-team coordination. This position involves the planning, execution, and governance of technical programs and launches with external partners. You will bridge gaps between engineering, product, operations, data, and partner stakeholders to deliver high-quality solutions on schedule. You will manage partner onboarding, integrations, and testing—driving issue resolution to remove blockers and ensuring alignment and accountability across all parties.

Job Responsibility:

Define and manage program roadmaps, milestones, and success criteria for partner integrations and related product initiatives
Coordinate cross-functional teams to align on requirements, dependencies, timelines, and deliverables
Identifies dependencies, downstream impacts, risks, and resources needed throughout the development process
Lead partner onboarding, technical integrations, and launch readiness, ensuring minimal disruption to user experience
Manage test plans, run bug bashes, and oversee validation cycles to ensure all critical use cases are thoroughly tested before launch
Proactively drive issue resolution and systematically working to identify and remove blockers
Drive continuous improvement of alignment, communication, and support processes to strengthen long-term product success
Create and maintain documentation, training materials, and scalable onboarding resources for internal users and partners
Support partners by troubleshooting issues, managing escalations, and communicating updates clearly and promptly
Investigate and document feature requests and bugs, using sound judgment to escalate or prioritize where appropriate
Facilitate recurring syncs, status updates, and stakeholder reviews with clear agendas, notes, and action tracking
Continuously refine coordination workflows, playbooks, and best practices to improve team efficiency and partner collaboration
Monitor and report on performance, SLAs, and KPIs to inform ongoing improvements

Requirements:

Proven success guiding internal and external partner teams through ambiguity to achieve clarity, alignment, and execution on shared goals
Builds strong, trusting relationships across teams and functions
Communicates clearly and compassionately with both technical and non-technical audiences
Highly organized and skilled at managing multiple programs and priorities simultaneously
Strategic planning and critical analytical thinking
Deep understanding of APIs, integrations, data flows, and system design
Technical knowledge of software development processes and systems
Analytical, data-driven approach to uncover areas for process improvement
Combines attention to detail with a focus on broader business impact
Driven by curiosity to understand how systems work and why they break
Continuously seeks ways to improve products, processes, and operations
Speaks truth with empathy and integrity
4+ years of experience supporting internal operations or program management in a technology-driven environment
2+ years of experience writing and running SQL queries to support analysis and troubleshooting
Experience working closely with engineering teams on technical requirements and delivery
Experience with project management tools like Notion and Google Workspace, as well as development tools such as Shortcut or Linear
Must be eligible to work in the United States without sponsorship now or in the future

What we offer:

Equity in the form of stock options
Company sponsored life insurance, disability and AD&D plans
Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options
Generous Paid Time Off
Paid parental leave benefits

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Technical Program Manager