Technical Program Manager

Microsoft’s Cloud Operations & Innovation (CO+I) organization is the engine that powers Microsoft’s cloud services. As a TPM Technical Program Manager – Workforce Management Platform, you will play a critical role in supporting the delivery and sustained operation of core infrastructure and foundational capabilities that enable more than 200 Microsoft online services, including Bing, Microsoft 365, Xbox, OneDrive, and the Microsoft Azure platform. Our infrastructure consists of a large global portfolio of more than 300 datacenters across 32+ countries, supported by millions of servers. This foundation is built and operated by teams of subject matter experts who enable reliable services for more than 1 billion customers and 20 million businesses worldwide. With environmental sustainability and operational excellence at the forefront of our datacenter design and operations, we continue to grow and evolve to meet the changing demands of a world‑class cloud platform. As a CO+I Workforce Management Platform TPM you are responsible for driving the end‑to‑end delivery and sustained operation of CO+I’s global workforce management platform (Workforce Software) that is critical to payroll accuracy, compliance, and employee experience. You own execution across complex, cross‑functional initiatives, partnering deeply with engineering and business stakeholders to plan, build, test, deploy, and operate at global scale. You establish strong execution discipline, proactively manage risk, and ensure systems are production‑ready, resilient, and continuously improving. Success in this role is measured by predictable delivery, high‑quality releases, operational stability, and your ability to scale workforce management capabilities as long‑lived, and a mission‑critical platform.