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Technical Program Manager

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Location:
United States , San Francisco

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

200000.00 - 250000.00 USD / Year
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Job Description:

As Technical Program Manager, Handshake AI Research, you will own the execution backbone of HART’s research initiatives. You will translate research goals and partner requirements into well-structured technical programs, ensuring delivery across Research, Engineering, and Operations. This role is ideal for someone who thrives at the intersection of research ambition and operational reality — someone who can bring structure to ambiguity, manage complex cross-functional dependencies, and scale technically rigorous work into repeatable systems. You will act as the Directly Responsible Individual for research programs, ensuring alignment, execution quality, and on-time delivery for initiatives spanning data quality, evaluation frameworks, and post-training workflows.

Job Responsibility:

  • Own end-to-end program execution for Handshake AI Research initiatives, from early scoping through pilot, scale, and steady-state operations
  • Translate research objectives and partner needs into clear technical requirements, milestones, and delivery plans
  • Serve as the primary execution lead bridging Research, Engineering, Operations, and external AI lab partners
  • Drive programs across HART’s core pillars: Data Quality & Validation
  • Evaluation & Benchmarking
  • Post-training data workflows (RLHF / RLAIF / domain-expert labeling)
  • Manage timelines, risks, dependencies, and resourcing across multiple concurrent research programs
  • Partner with engineering to ensure tooling and infrastructure support scalable research execution
  • Collaborate with operations, quality, and analytics teams to design repeatable, high-quality research pipelines
  • Track success metrics aligned with research OKRs, partner commitments, and evaluation outcomes
  • Identify bottlenecks, propose system-level improvements, and drive continuous process optimization
  • Communicate program status, tradeoffs, and outcomes clearly to internal leadership and external stakeholders

Requirements:

  • Experience as a Technical Program Manager, Program Manager, or equivalent, owning complex cross-functional initiatives
  • Strong technical foundation in machine learning systems, particularly LLMs, post-training workflows, and evaluation frameworks
  • Experience working closely with researchers and engineers, translating research goals into executable programs
  • Familiarity with data annotation, data quality, or evaluation pipelines in ML systems
  • Proven ability to manage ambiguity, align stakeholders, and deliver in fast-moving environments
  • Excellent written and verbal communication skills, with the ability to explain complex technical work to diverse audiences
  • Systems thinker with a bias toward execution, scalability, and operational rigor
  • Comfort partnering with external organizations (AI labs, academic institutions, or industry partners)
What we offer:
  • Equity in a fast-growing company
  • 401(k) match, competitive compensation, financial coaching
  • Paid parental leave, fertility benefits, parental coaching
  • Medical, dental, and vision, mental health support, $500 wellness stipend
  • $2,000 learning stipend, ongoing development
  • Internet, commuting, and free lunch/gym in our SF office
  • Flexible PTO, 15 holidays + 2 flex days, winter #ShakeBreak where our whole office closes for a week
  • Team outings & referral bonuses

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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