Technical Program Manager

• Full accountability for the successful delivery of one or more strategic client programmes
• Primary point of contact for the client – on operational, tactical, and strategic levels, including escalation management
• Lead and coordinate multiple parallel projects through your project management team
• Identify risks, dependencies, and opportunities across the client landscape and proactively drive solutions
• Build and develop high-performing, self-organized delivery teams with a strong focus on collaboration and quality
• Collaborate closely with in-house experts (UX, UI, Dev, QA) and manage external vendors as needed
• Ensure end-to-end delivery ownership including budget, forecasting, resource planning, and quality assurance
• Continuously improve delivery structures, methodologies, and tools

• Proven previous experience in a senior project or program management role, ideally in a digital agency or e-commerce environment delivering large scale digital, technical solutions
• Proven track record managing complex, cross-functional client programmes
• Strong understanding of digital products, platforms, and technical frameworks
• Excellent communication and stakeholder management skills
• Experience working with a wide range of internal and external stakeholders, including C-level clients
• Expertise in agile and/or traditional project management methods and tools
• High level of ownership, structure, and quality awareness
• Working proficiency in English and German is required

Experience in mentoring or managing project managers is a plus

• Flexible, hybrid working policy (1-2 days at the office, depending on location)
• Company pension scheme
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket
• Occasional breakfast/lunch at the office, Smoothie Tuesdays
• Stay happy and healthy with a contribution to your health through the OpenUp platform
• €30 per month - You can use the flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/ or public transport
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards
• Awesome clients
• The opportunity for possibility
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities