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Highspot Logo Highspot · IT - Software Development

Technical Program Manager, Solution Delivery

Canada, Vancouver 146000.00 - 178000.00 CAD / Year · Job Posted February 08, 2026
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Job Description

We are seeking a highly organized and detail-oriented Technical Program Manager to join our Product & Engineering organization. This is a high-impact role operating at the intersection of product development and commercial delivery. While every TPM here drives product delivery, you will have a specific focus on a unique challenge: Custom Solution Delivery. You will be the bridge between our Product teams and our customer-facing organizations (GTM, Technical Account Managers), ensuring that when we sell complex, customized SaaS solutions, we deliver them with precision, integrity, and durability.

Job Responsibility

  • Complex Solution Delivery: Lead Custom Delivery Projects
  • Commercial & Client Alignment: Act as the primary technical liaison for our GTM and Customer Success teams
  • Risk Management: Spot scope-creep and delivery risks early
  • Product Program Management: Drive the SDLC
  • GTM Readiness: Ensure that our Sales, Support, and Marketing teams are fully enabled and ready for new launches
  • Cross-Functional Orchestration: Facilitate the rituals that keep teams moving

Requirements

  • B2B SaaS Delivery: Proven experience in a B2B SaaS environment, specifically regarding solution delivery
  • SDLC Mastery: Deep understanding of the SaaS software SDLC / PDLC
  • Customer-Facing Experience: Experience in a customer-facing role
  • Project Planning Expert: Specific experience building project plans for the delivery of custom software solutions
  • Organizational Rigor: Extreme attention to detail
  • Communication: Ability to translate technical constraints to non-technical stakeholders and commercial realities to engineering teams

What we offer

  • Comprehensive medical, dental, vision, disability, and life benefits
  • Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
  • Flexible PTO
  • Generous Holiday Schedule + 5 Days for Annual Holiday Week
  • Quarterly Recharge Fridays (paid days off for mental health recharge)
  • Flexible work schedules
  • Access to Coaches and Therapists through Modern Health
  • 2 Volunteer days per year
  • Monthly transportation allowance for employees that work in our Vancouver Hub location
  • Employees are eligible to receive stock options
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