Technical Program Manager, Quality and Reliability Job at Harvey (San Francisco)

Technical Program Manager, AI Platform

Figma is growing our team of passionate creatives and builders on a mission to m...

Location

United States , San Francisco; New York

Salary:

180000.00 - 308000.00 USD / Year

Figma

Expiration Date

Until further notice

Requirements

4+ years of technical program management experience (or equivalent) in AI platform, AI research, and AI infrastructure
Understand how AI gets built and scaled: model evaluation loops, annotation pipelines, quota limits, and data versioning
Have hands-on experience running AI cost/capacity reviews, forecast planning, and vendor oversight. Deep understanding of model cost mechanics, including token burn, cache hit rates, latency, and quota limits
Comfort operating in high-ambiguity, high-velocity environments with exec visibility
Strong writing and communication skills — you bring structure, clarity, and momentum to complex technical programs
Bring a systems-thinking mindset to the AI delivery pipeline, and know where to tighten loops or increase speed

Job Responsibility

Own and drive programs supporting Figma’s AI platform — including annotation velocity, evaluation pipelines, and cost/capacity readiness
Partner with Infra and Finance to plan model scaling across providers: track token usage, forecast traffic, manage regional limits, optimize caching strategies, and reduce latency
Lead our internal AI Annotation Program: manage vendors and design annotators. Define task priorities, improve quality standards and increase annotator throughput
Support internal AIOps initiatives — model go/no-go decision making, monitor model behavior, prevent regressions, and ensure readiness across quality gates
Drive cross-functional execution of key AI-powered product features — coordinate scope, risks, comms, and launch checklists
Partner with Data Science to maintain and improve internal visibility: annotation metrics, token quotas, reliability dashboards, and evaluation timelines

What we offer

equity to employees
health, dental & vision
retirement with company contribution
parental leave & reproductive or family planning support
mental health & wellness benefits
generous PTO
company recharge days
a learning & development stipend
a work from home stipend
cell phone reimbursement

Fulltime

Director, Technical Program Management

The Director of Technical Program Management will lead strategic portfolio manag...

Location

United States , Bethesda

Salary:

Not provided

Aledade, Inc.

Expiration Date

Until further notice

Requirements

10+ years of program management, project management or product management experience and a track record of building solutions that create value
4 years of management experience
Deep understanding of product development lifecycles, software development methodologies (Agile, Scrum, Kanban) and understanding of engineering processes.
Proven ability to work effectively with cross-functional teams, including roles such as product managers, business analysts, engineers and designers
Ability to translate technical concepts to non-technical stakeholders and vice versa.
Proficiency in project management and collaboration tools commonly used in software development, such as Jira, Confluence, or GitHub.
Understanding of the specific risks associated with software development projects and the ability to develop and execute risk mitigation plans.

Job Responsibility

Program delivery leadership: Drive planning and execution across multiple teams and platforms, aligning initiatives to business outcomes and OKRs. Orchestrate dependencies, resources, and timelines to deliver reliably at scale. Serve as the accountable owner for portfolio health, including on-time delivery, scope integrity, and benefit realization.
Cross-functional leadership alignment: Create alignment among Product, Engineering, Analytics, Security and GTM on goals, scope, and success criteria. Provide clear, concise communications and executive-ready reporting on status, risks, and trade-offs to enable timely decisions.
Build and lead the technical program management organization
program governance and delivery excellence: Hire, develop, and coach TPMs, fostering a culture of ownership, collaboration, and continuous improvement. Establish program governance, operating rhythms, and tooling (e.g., roadmapping, Jira, dashboards) that improve predictability and transparency. Define and track core delivery metrics (e.g., on-time rate, lead time, dependency aging) and implement data-driven improvements.
Risk, compliance, and quality management: Proactively identify and manage program risks, escalations, and change control to protect timelines and outcomes. Ensure delivery practices align with healthcare requirements such as data privacy and security (e.g., HIPAA), interoperability (e.g., HL7/FHIR), and, where applicable, certifications or regulatory considerations. Partner with Security, Compliance, and QA to prepare for audits, maintain release discipline, and uphold patient safety and product reliability.

What we offer

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options

Fulltime

Technical Records Manager

flydocs is an asset management solution provider with the aviation industry’s mo...

Location

India , Vadodara

Salary:

Not provided

flydocs

Expiration Date

Until further notice

Requirements

8+ years of experience in aviation technical records and asset management, including 3+ years in a managerial role
Expertise in aircraft asset lifecycle management, covering lease agreements, redelivery processes, audits, and regulatory compliance
Proven ability to lead cross-functional teams, prioritize tasks, and manage multiple projects while ensuring compliance with aviation regulations
Strong experience in customer interactions, negotiations, and stakeholder management
Bachelor's degree in Aeronautical/Aerospace/Aircraft Maintenance Engineering (preferable)
Expertise in aircraft technical records, maintenance programs, airworthiness compliance, and transitions
Good knowledge of M&E systems like AMOS, Trax, Maintenix, and OASES
Experience with flydocs or similar digital records management systems preferred
Strong knowledge of EASA, FAA, and ICAO regulations for lease transitions and audits
Skilled in aircraft data migration, audits, and end-of-lease documentation management

Job Responsibility

Oversee technical records project delivery across multiple clients, ensuring customer excellence, operational efficiency, and revenue growth
Lead and optimize team performance, foster a collaborative, high-performing environment, and strategically allocate resources to meet project priorities
Drive continuous process improvements to enhance efficiency, compliance, and overall project excellence
Plan, prioritize, and manage project workloads across multiple clients, ensuring seamless execution and alignment with business goals
Ensure project delivery meets or exceeds customer expectations in quality, speed, and reliability within defined parameters
Strategically allocate resources by leveraging the right expertise and capabilities across teams to effectively achieve project priorities
Drive continuous improvement by evaluating team performance and embedding best practices across operations
Evaluate internal processes and systems to ensure operational effectiveness, collaborating with training, quality, and product innovation teams to drive continuous improvement
Foster seamless collaboration with Engineering Services VP, Tech Managers, Reporting Team Leads, and Finance/Sales/CSM to align client priorities with business objectives and deliverables
Develop and mentor a high-performing team through continuous learning and professional growth opportunities

What we offer

Generous leave policy, 25 annual leaves, 7 sick leaves plus maternity & paternity options
Inclusive medical insurance, For you, plus your spouse and up to two children
Group personal accident policy
Employee Assistance Program (EAP) and telehealth
Term life insurance
Empowerment through ownership
Global networking opportunities

Fulltime

Manager Quality Control - HPLC Labs

Lead the HPLC Labs during the 2nd shift —ensuring compliant, accurate testing an...

Location

United States , Juncos

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree
OR Master’s degree and 3 years of Manufacturing Support, Quality Control and/or Laboratory experience
OR Bachelor’s degree and 5 years of Manufacturing Support, Quality Control and/or Laboratory experience
OR Associate’s degree and 10 years of Manufacturing Support, Quality Control and/or Laboratory experience
OR High school diploma / GED and 12 years of Manufacturing Support, Quality Control and/or Laboratory experience
Experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
Educational background in Life Sciences, Chemistry, Biochemistry, or related fields
Experience in Quality and/or Biochemistry Laboratory operations within a GMP environment, preferably in HPLC testing
Strong knowledge of analytical techniques such as HPLC
Familiarity with laboratory systems such as LIMS, LMES, CIMS, and Empower for HPLC data management

Job Responsibility

Lead and develop a successful QC team, fostering a culture of safety, compliance, and continuous improvement
Oversee daily QC operations to ensure timely, accurate, and reliable testing aligned with production schedules
Serve as the QC subject matter expert during audits and inspections, ensuring inspection readiness
Provide technical guidance and troubleshooting support for complex assays and testing issues
Drive training initiatives and ensure team members are appropriately cross-trained for operational flexibility
Monitor assay results and documentation to ensure compliance with cGMP, SOPs, and regulatory standards
Communicate clear expectations on safety, quality, and compliance, addressing discrepancies promptly
Organize and prioritize team tasks based on impact and deadlines, adjusting as needed to meet changing requirements
Use data and dashboards to monitor QC performance metrics, identify trends, and implement improvements
Collaborate with cross-functional stakeholders to align QC activities with broader site and organizational goals

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental & vision coverage, and life & disability insurance
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and an annual site shutdown
Flexible work models where possible

Fulltime

Engineering Manager, Mobile Quality Engineering

The Quality Engineering team helps Airbnb build high quality software efficientl...

Location

Brazil , São Paulo

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

3+ years of engineering management
7+ years of industry experience with a strong focus on iOS and/or Android developer tooling, testing, or quality engineering
Strong familiarity with software engineering principles, including object-oriented and functional programming paradigms, design patterns, and code quality practices
Hands-on technical leadership leading multiple teams and setting technical direction
Led projects with notable risk and complexity
develops the strategy for project execution
Proven experience leading distributed or regional engineering teams and driving technical outcomes
Skilled in mentoring engineers and creating strong team dynamics across cultural and geographic boundaries
Be an agent of change inside the organization and be comfortable leading through ambiguity
Excellent communication and collaboration skills, with the ability to align local execution to a global strategy

Job Responsibility

Define and promote a quality mindset and strategy across the organization, by creating a vision that drives QE policies, programs and initiatives
Hire and retain a team of high-performing engineers
empower the team to achieve a high level of productivity, reliability and simplicity
Drive a sense of trust and belonging, and build inclusive teams with world class talent
Build and maintain our testing environments, testing data, and testing frameworks, working through ambiguity, concept validation and implementation of a best-in-class solution
Collaborate with cross-functional stakeholders to analyze internal/external failures, and suggest corrective and preventive action
Use a data-based approach to help resolve internal quality issues to prevent defects in code shipment
Partner with global Infra leadership to execute the Brazil site’s technical roadmap
Drive excellence in technical design, reliability, scalability, and efficiency across projects
Collaborate cross-functionally with global teams to ensure alignment on architecture, tooling, and standards

Senior Technical Product Manager

As a Senior Technical Product Manager, Clinical Data Platform, you will be a key...

Location

United States

Salary:

Not provided

Aledade, Inc.

Expiration Date

Until further notice

Requirements

8+ years of product or technical program management experience in healthcare data platforms, interoperability, or machine learning infrastructure, with a focus on clinical data ingestion and transformation, technology-enabled services industry, or a SaaS product
Experience using and writing queries against data for the purposes of performing preliminary research to inform solution design and build internal business understanding
Strong understanding of the software development lifecycle, Agile methodologies, and cross functional collaboration across engineering, informatics and data science teams
Product development experience supporting LLM pipelines or retrieval-augmented generation workflows using structured and unstructured healthcare data
Proven ability to bridge business objectives and platform capabilities in environments requiring data standardization and semantic normalization

Job Responsibility

Define and drive both short and long term technical roadmaps for data pipeline infrastructure, ensuring scalable, reliable ingestion and transformation of structured and unstructured data across diverse upstream sources and downstream consumers to deliver maximum value with minimum risk
Partner cross functionally with engineering, analytics and key business stakeholders to identify data requirements, translate them into technical specifications and support implementation through backlog grooming, solution design and adoption oversight
Monitor pipeline performance and data quality metrics, proactively investigate anomalies with SQL or equivalent query tools to drive root cause analysis and implement improvements to support data completeness, timeliness, analytics and generative AI initiatives
Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful technical solution designs, use data to test hypotheses, and support teams throughout execution
Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes
Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & internal user feedback

What we offer

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options

Fulltime

Manager, Software Quality Assurance

The PC/Flex team at Hewlett Packard Enterprise is seeking a Manager, Software Qu...

Location

United States , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Significant work experience as a software quality engineering leader or similar position working across multiple stakeholder organizations
Knowledge of complete SDLC and experience in software testing methodology, tools, test planning and test execution
Strong coding skills
troubleshooting and analytical skills for performing root cause analysis
Ability to effectively work with stakeholders in multiple engineering teams for defect investigation, root cause analysis, and implementation of corrective/preventative actions
Knowledge of tools and processes for regression, scale, and performance testing
Ability to write clear test specifications
Experience working in continuous integration and continuous delivery
Strong foundation in designing, developing engineering products and services and delivering with highest quality
Solid experience in testing applications running on premise, or in the cloud

Job Responsibility

Enhance and lead the quality engineering team to ensure the teams deliver high quality, performant, accurate and reliable automation
Provide technical leadership and guidance to the quality engineering members
Supervise the development of Test Plans, Test cases, test procedures for testing and automation
Lead in code reviews and ensure that code is high quality
Apply expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established policies
Manage activities of non-exempt/exempt individual contributors and/or managers
Act as a key advisor to senior management on the development of overall policies and long-term goals of the organization
Plan, manage and monitor high-end operational/tactical activities of Staff
Staff members' primary focus is on either high-end tactical or broad strategic issues or a combination of both
Recruit and support development of direct staff members

What we offer

Health & Wellbeing programs
Comprehensive suite of benefits that support physical, financial, and emotional wellbeing
Personal & Professional Development programs
Career development opportunities including programs catered to helping you reach career goals
Unconditional Inclusion practices that celebrate individual uniqueness.

Fulltime

Quality Assurance Engineering Manager

Aruba, a Hewlett Packard Enterprise company, is seeking a Quality Assurance Engi...

Location

Puerto Rico , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electrical Engineering, Computer Science, or a related field (advanced degree preferred)
10+ years of relevant work experience, including 5+ years in a people management role
Proven experience in quality assurance, hardware/software testing, and customer escalation management, preferably in the networking or data center industry
Strong knowledge of hardware testing and validation processes, including optical interconnect standards, thermal profile characterization, and high-speed fabric interconnects for AI-enabled data centers
Proficiency in software testing for device drivers, BIOS, firmware, and hardware/software integration
Familiarity with CPU performance characterization, memory tuning, and platform optimization techniques
Experience with automated testing frameworks, tools, and methodologies
Advanced leadership capabilities, including team building, coaching, conflict resolution, and strategic workforce planning
Experience managing globally distributed teams and fostering cross-functional collaboration
Strong project management skills, including resource prioritization, risk management, and budget oversight

Job Responsibility

Lead and manage the Platform Validation & Customer Escalation Team, including individual contributors and subordinate managers, to ensure product quality and customer satisfaction
Act as the key point of escalation for complex technical issues, working cross-functionally with internal teams to resolve customer challenges effectively
Foster a culture of continuous improvement, innovation, and collaboration within the team
Oversee quality assurance processes for hardware modules (e.g., chassis, line cards, ASICs, transceivers, memory, power controllers) and software components (e.g., device drivers, BIOS, firmware)
Develop and implement rigorous testing frameworks to ensure platform performance, scalability, and reliability
Collaborate with engineering teams to validate designs and ensure hardware/software compatibility
Manage and resolve high-priority customer escalations by identifying root causes and implementing long-term solutions
Collaborate with technical leaders, program managers, and support teams to deliver timely, effective resolutions to customer-reported issues
Utilize insights from escalations to drive product and process improvements, reducing future customer-impacting incidents
Manage headcount, deliverables, schedules, and budgets for quality assurance activities and customer escalations

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

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Technical Program Manager, Quality and Reliability

Job Description

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