Technical Program Manager, Public Sector Engineering Job at Scale (New York, NY)

Principal Data Engineer

Our Principal Data Engineers are responsible for leading and delivering strategi...

Location

United Kingdom , Bristol; London; Manchester; Swansea

Salary:

100000.00 - 115000.00 GBP / Year

Made Tech

Expiration Date

Until further notice

Requirements

Understanding of the issues and challenges that the public sector faces in delivering services that make the best use of data and digital capabilities, transforming legacy infrastructure, and taking an innovative and user-centric approach
Ability to innovate and take learnings from the commercial sector, other countries and advances in technology and apply them to UK Public Sector challenges to create tangible solutions for our clients
Experience building trusted advisor relationships with senior client stakeholders within the public sector.
Experience of building and leading high performing, consulting teams and creating the leveraged engagements to provide a cost-effective, profitable, successful client-facing delivery
Leadership of bids and solution shaping to produce compelling proposals that help Made Tech win new business and grow the industry
Experience of managing third-party partnerships and suppliers (in conjunction with Made Tech colleagues) to provide a consolidated and seamless delivery team to clients.
Experience in delivering complex and difficult engagements that span multiple capabilities for user-facing digital and data services in the public sector
Experience in identifying opportunities based on client needs and developing targeted solutions to progress the development of the opportunity
Experience of working with sales professionals and commercial responsibility for strategic organisational goals.
Experience working directly with customers and users within a technology consultancy

Job Responsibility

Collaborate with clients to understand their needs, provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials
Assess project performance as a part of the billable delivery team, Quality Assure (QA) the deliverables and outcomes, and ensure client satisfaction. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to develop their careers
Act as a Technical Authority of the Data & AI capability to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge
Participate in business development activities, including bids and pre-sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission
Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues
Serve as a thought leader within Made Tech, our account engagements and the wider public sector and represent the company at industry events

What we offer

30 days of paid annual leave + bank holidays
Flexible Parental Leave
Remote Working
Paid counselling as well as financial and legal advice
Flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan
Optional social and wellbeing calendar of events

Fulltime

Technical Program Manager, AI Delivery for Public Sector & Defence

We're seeking an experienced Technical Program Manager to join Cohere's customer...

Location

Canada , Toronto; Ottawa

Salary:

Not provided

Cohere

Expiration Date

Until further notice

Requirements

7+ years of experience as a Technical or Engineering Program Manager
At least 2 years in customer-facing technical delivery and operations for enterprise-grade software or AI/ML solutions
Experience working with government, defence, or heavily regulated customers (public sector, defence contractors)
Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements
Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
Deep understanding of how government organizations procure, evaluate, and deploy technology
Familiarity with Canadian government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
Understanding of defence and national security considerations in AI deployment
Eligible to obtain Canadian government security clearance (Top Secret preferred)

Job Responsibility

Own end-to-end technical program delivery for Canadian public sector and defence customers, from initial deployment through production scaling
Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
Navigate government procurement processes, RFP responses, and contractual technical obligations
Provide clear, timely, and objective communication across Cohere's engineering organization, customer stakeholders, and government leadership
Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
Present technical roadmaps and status updates to senior government officials and departmental executives
Represent Cohere's technical capabilities in sensitive government and defence contexts
Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles
Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams

What we offer

An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
6 weeks of vacation (30 working days!)

Fulltime

Defence Technical Publication Specialist

Morson Talent is currently seeking a Chinook Technical Publications Specialist t...

Location

United Kingdom , Gosport

Salary:

Not provided

Morson Talent

Expiration Date

Until further notice

Requirements

Leadership & Team Management: Proven ability to lead and mentor a technical publications team
Customer Engagement & Communication: Strong interpersonal and communication skills to effectively collaborate with the MoD and other stakeholders
Project & Program Management: Expertise in developing support requirements, cost estimates, master schedules, and program implementation plans
Technical Publications Expertise: Deep knowledge of technical documentation processes, standards, and quality management systems
Attention to Detail & Quality Assurance: Ability to review and edit technical publications for grammar, format, style, clarity, and technical accuracy
Standards Development & Process Improvement: Experience contributing to the development of new job practices, documentation standards, and continuous improvement initiatives
Problem Solving & Innovation: Capacity to develop innovative solutions to complex problems
Subject Matter Expertise: Recognized authority in technical publications
Change & Configuration Management: Skilled in managing engineering change proposals and assessing their impact on product support and documentation
Digital Tools & Data Management: Familiarity with digital publishing tools, data management systems, and cloud-based delivery platforms is advantageous

Job Responsibility

Lead in establishing support requirements, costs, technical objectives, definitions, statement of work break-down, reports, master schedule, program implementation and integration plans
Lead in the creation of estimates in support of proposal activities and research and development efforts
Monitor process development and coordination of activities to ensure technical data and procedures are documented and current
Create and lead presentations, status reviews, and monitor execution of support programs
Review program and engineering change proposals and assess product support impact
Contribute to the development of new job practices, techniques and standards
Develop solutions to complex problems that require ingenuity and innovation
Serve as subject matter expert to management and special external spokesperson for the organisation on major matters pertaining to its policies, plans and objectives
Lead the Publications team and supporting them on their day to day execution of the CH-47 Chinook publication deliverables to meet the contract requirements
Lead the CH-47 Chinook publications team to ensure First Time Quality is applied to all publication updates and that they comply with quality management system requirements

Technical Account Manager - Public Sector

As a Technical Account Manager (TAM), you’ll be responsible for planning and exe...

Location

United States

Salary:

136000.00 - 151200.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

3+ years of experience working in Public Sector supporting Public Cloud workloads
Strong familiarity with Public Sector compliance frameworks such as FedRAMP, StateRAMP, and NIST
3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer
Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution
Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
B.S. in Computer Science, Engineering, or similar field, or equivalent experience

Job Responsibility

Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction
Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers’ achievement of these key performance indicators and report those both internally and externally
Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
Advocate for customer needs across various departments (product management, support, ...). Offer insights regarding the availability of new features in Wiz. Program manage account escalations effectively
Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer’s organization
Maintain up-to-date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

Public Sector Program Manager / Customer Success Manager

Lead technical delivery, customer success, and relationship management with our ...

Location

United States , Ft. Bragg, Fayetteville

Salary:

Not provided

Unstructured

Expiration Date

Until further notice

Requirements

3–5 years of program management or customer success experience in public sector environments, preferably supporting the U.S. Department of Defense
Established relationship with USSOCOM and/or its components, gained through prior military service or direct business engagement
Ability to work regularly onsite in or near Fort Bragg, NC
Active SECRET clearance (TS/SCI eligibility strongly preferred)
Strong understanding of federal procurement, compliance, and delivery requirements
Experience reviewing and managing contracts, SLAs, and deliverables
Familiarity with machine learning, AI, or enterprise software integrations
Excellent communication skills to bridge technical and non-technical stakeholders
Proven ability to manage complex, multi-stakeholder programs with competing priorities
Ability to identify and pursue expansion opportunities within accounts, partnering closely with the account manager on growth initiatives

Job Responsibility

Own the end-to-end program delivery lifecycle for public sector accounts, particularly within the U.S. Department of Defense and Special Operations community, ensuring milestones, deliverables, and timelines are met
Navigate cross-functional coordination with product, engineering, and solutions teams to deliver tailored solutions
Ensure programs align with customer missions, security requirements, and compliance frameworks
Act as the primary point of contact for public sector customers, building trusted partnerships that drive adoption and long-term value
Proactively collaborate with account managers to identify expansion opportunities and help customers unlock the full potential of the Unstructured platform
Own contract execution, including reviewing deliverables, ensuring compliance, and coordinating with internal stakeholders on contractual obligations
Manage subcontracts, build effective partner relationships, navigate procurement processes, and ensure adherence to federal standards
Guide customers through the implementation and integration of Unstructured solutions within existing workflows and environments
Translate technical capabilities into clear mission impact for both technical and non-technical stakeholders
Represent the voice of the customer internally, providing actionable insights to inform product roadmap and prioritization decisions

What we offer

Company offsites
Best-in-tech swag
Tools needed to do your best work
Medical, dental, and vision coverage from day one
Life and disability insurance
Unlimited PTO
Flexible parental leave
401(k) options
Competitive referral incentives.

Fulltime