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Technical Program Manager, Payments

United States, San Francisco, CA, New York, NY, Los Angeles, CA, Seattle, WA 190000.00 - 250000.00 USD / Year · Job Posted February 18, 2026
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Job Description

We are looking for a strong Technical Program Manager who will work with various Engineering teams to scale our observability, reliability, and on-call capabilities to help with incident management and stability efforts. You will play a key role in enhancing Whatnot’s stability and overall execution model.

Job Responsibility

  • Drive the engineering roadmap, strategy and execution of critical functional initiatives
  • Define requirements & technical roadmap with engineering, product, and cross functional teams to launch and unlock programs lightning speed
  • Clearly communicate roadmap, progress, and insights to key teams and stakeholders
  • Do whatever it takes to ensure the engineering team is operating effectively, unblock them and make sure they can move at a rapid pace
  • Take ownership of any major blocker to the company’s success
  • Drive strategic initiatives across the company as needed

Requirements

  • Bachelor's degree in Engineering, Computer Science or related technical field
  • 5+ years of relevant experience
  • Experience leading complex, multi-disciplinary, and highly visible technical and operational initiatives across the company
  • Ability to thrive in ambiguous environments, identify trade-offs, and make decisions with limited information in high-pressure situations
  • Proven ability to develop sound research methodologies and collect, synthesize, analyze, and interpret data
  • Experienced in design, and hypothesis driven product development
  • Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
  • Startup experience at a high-growth company

Nice to have

Experience in the payments domain

What we offer

  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
  • Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement
  • 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
  • Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work

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