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Technical Program Manager III

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Robert Half

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Location:
United States , Philadelphia

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Seeking a Technical Program Manager III to support wireless (cellular) and WiFi initiatives tied to customer experience, lab testing insights, and retail user feedback. This is a program‑level coordination role, focused on ownership and execution across multiple in‑flight sub‑projects rather than launching net‑new initiatives. The environment requires someone who is highly organized, proactive, and accountable, with strong communication and follow‑through. This is an onsite‑heavy role in Philadelphia and is considered a replacement due to prior performance gaps, making ownership and reliability critical.

Job Responsibility:

  • Program manage multiple small to mid‑sized sub‑projects under broader wireless/WiFi initiatives
  • Track progress across active workstreams
  • identify risks, gaps, and dependencies
  • Create, manage, and maintain Jira tickets and Epics
  • Ensure work is clearly documented and visible
  • Coordinate across technical, business, lab, and customer experience stakeholders
  • Maintain clear documentation and updates (Confluence as needed)
  • Produce status updates and occasional presentations for leadership
  • Ensure execution aligns with customer experience goals, informed by lab testing and retail user feedback
  • Drive accountability to ensure nothing falls through the cracks

Requirements:

  • 5–7+ years of experience in technical program or project management
  • Hands‑on wireless (cellular) experience is mandatory
  • Experience managing multiple concurrent workstreams
  • Strong Jira experience required, including: Ticket creation, Epic creation and tracking, Workflow visibility and progress tracking
  • Excellent organization, communication, and stakeholder management skills
  • Comfortable working independently in ambiguous environments

Nice to have:

  • Experience supporting WiFi initiatives
  • Familiarity with Confluence (documentation, not heavy authoring)
  • Experience tied to customer experience, lab testing, or feedback‑driven programs
  • Telecom or large enterprise environment exposure
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 22, 2026

Work Type:
On-site work
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