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Seeking a Technical Program Manager III to support wireless (cellular) and WiFi initiatives tied to customer experience, lab testing insights, and retail user feedback. This is a program‑level coordination role, focused on ownership and execution across multiple in‑flight sub‑projects rather than launching net‑new initiatives. The environment requires someone who is highly organized, proactive, and accountable, with strong communication and follow‑through. This is an onsite‑heavy role in Philadelphia and is considered a replacement due to prior performance gaps, making ownership and reliability critical.
Job Responsibility:
Program manage multiple small to mid‑sized sub‑projects under broader wireless/WiFi initiatives
Track progress across active workstreams
identify risks, gaps, and dependencies
Create, manage, and maintain Jira tickets and Epics
Ensure work is clearly documented and visible
Coordinate across technical, business, lab, and customer experience stakeholders
Maintain clear documentation and updates (Confluence as needed)
Produce status updates and occasional presentations for leadership
Ensure execution aligns with customer experience goals, informed by lab testing and retail user feedback
Drive accountability to ensure nothing falls through the cracks
Requirements:
5–7+ years of experience in technical program or project management
Hands‑on wireless (cellular) experience is mandatory