CrawlJobs Logo

Technical Program Manager II - Copilot Agent & Platform Ecosystem

https://www.microsoft.com/ Logo

Microsoft Corporation

Location Icon

Location:
Ireland , Dublin

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Copilot and Platform Ecosystem (CAPE) team at Microsoft empowers organizations to accelerate productivity and innovation through AI-powered solutions across Microsoft 365, Copilot, Teams, and extensibility platforms. We are seeking a highly skilled and customer-obsessed Technical Program Manager II to lead and drive deep technical resolution across the most complex AI and agent extensibility challenges faced by enterprise customers. In this role, you will partner with global enterprises to design, deploy, and operationalize next-generation AI and collaboration experiences using M365 Copilot, custom Agents, Graph Connectors, and extensibility frameworks. You will bring a strong mix of technical depth, problem-solving, and program leadership — providing architectural clarity, unblocking escalations, and directly shaping Microsoft’s AI platform through real-world customer signal.

Job Responsibility:

  • Serve as the primary driver for resolving the most advanced enterprise AI issues, including grounding inconsistencies, retrieval errors, hallucination reduction, connector authentication issues, and policy conflicts
  • Lead technical escalation across engineering, support, partners, and customer teams
  • Reproduce and isolate AI agent behavior issues using logs, snapshots, payload inspection, and evaluation frameworks
  • Lead complex multi-team programs for Copilot extensibility, deployments, and enterprise agent rollouts
  • Build readiness assessments, deployment playbooks, troubleshooting flows, and best-practice frameworks
  • Identify cross-customer themes and influence engineering roadmaps
  • Run predictable operating rhythms—status updates, risk reviews, and exec-readouts

Requirements:

  • Bachelor's Degree AND inclusive years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • Proven years of experience managing cross-functional and/or cross-team projects
  • Hands-on experience with Microsoft 365 Copilot, Copilot Studio, Power platform Graph Connectors, and Teams extensibility, including grounding strategy choices, content ingestion patterns, and connector-based retrieval behaviors
  • Practical experience integrating enterprise systems such as ServiceNow, Workday, SharePoint, or Dataverse, with an understanding of common authentication, schema, and permission-model challenges
  • Experience creating or operationalizing readiness frameworks, deployment governance models, and scalable delivery playbooks for AI or enterprise platform rollouts
  • Ability to distill customer feedback, telemetry, and escalation patterns into clear product insights, influencing roadmap priorities across engineering and platform teams
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have:

  • Proven years of experience in program management or technical solution delivery in cloud, AI, or enterprise systems
  • Strong technical fluency across AI agents, grounding, connectors, identity flows, and enterprise integrations
  • Proven ability to diagnose and resolve complex multisystem issues involving connectors, retrieval behavior, authentication, and data pipelines
  • Ability to lead technical escalations, synthesize logs and signals, and drive cross functional teams toward root-cause resolution
  • Excellent communication and storytelling skills, with the ability to translate technical problems into clear narratives for executives and engineering teams

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Microsoft Corporation - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Technical Program Manager II - Copilot Agent & Platform Ecosystem

New

Forward Deployed Engineer II

As a Forward Deployed Engineer II (FDE II) in the Microsoft 365 Growth + Incubat...
Location
Location
United States , Redmond
Salary
Salary:
100600.00 - 199000.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 2+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience
  • Demonstrated ability to design and reason about distributed, enterprise-grade systems, including integrations across cloud, data, and application layers
  • Hands-on engineering experience, with the ability to write, review, and reason about code to validate designs and resolve complex technical problems
  • Demonstrated ability to translate customer business requirements into secure, scalable technical architectures
  • Experience working directly with customers or partners on complex technical problems in a delivery, advisory, or enablement capacity
  • Ability to lead technical discussions with both senior technical and business stakeholders
  • Experience working with Microsoft 365 Copilot, Copilot extensibility, or adjacent Microsoft AI platforms
  • Experience building, extending, or enabling Copilot agents or agent-based solutions, or comparable AI-driven systems
  • Familiarity with agent-based system design, including orchestration patterns or grounding approaches
Job Responsibility
Job Responsibility
  • Contribute to solution architecture for agent-based Copilot solutions, supporting discovery, design, and deployment readiness under guidance from senior engineers
  • Assist in developing reference architectures, extensibility frameworks, and reusable design templates, contributing technical input and implementation examples
  • Work alongside customer and partner developers during sprints, shadow build cycles, and design reviews to learn patterns and help unblock technical issues
  • Write, review, and validate code in support of proofs of concept, reference implementations, and architectural validation
  • Support structured validation and user acceptance activities, helping gather technical findings and feedback from customer and partner environments
  • Identify integration challenges and implementation risks, escalating findings and proposing solutions with guidance
  • Learn and apply best practices for security, reliability, and scalability in enterprise agent-based solutions
What we offer
What we offer
  • Relocation assistance is available
  • Fulltime
Read More
Arrow Right
New

Food Service Worker

The Food Service Worker will assist the manager with food/meal preparation; main...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Food Service Certificate as needed
  • Sufficient education or training to read, write, and follow verbal and written instructions
  • Be able to work quickly and concisely under pressure
Job Responsibility
Job Responsibility
  • Prepare quality food and baked goods according to a planned menu
  • Prepare a daily report that verifies transactions
  • Understand what is inclusive of a meal
  • Ensure storage of food in an accurate and sanitary manner
  • Serve food according to meal schedules, department policies and procedures
  • Use and care of kitchen equipment, especially knives
  • Timely preparation of a variety of food items, beverages
  • Add garnishments to ensure customer happiness and eye appeal
  • Coordinate and assist in major cleaning of refrigerators, freezers, and cooking and serving equipment
  • Adhere to all food safety regulations for sanitation, food handling, and storage
Read More
Arrow Right
New

Senior Systems Engineer

We’re ALTEN Technology USA, an engineering company helping clients bring groundb...
Location
Location
United States , North Reading
Salary
Salary:
165000.00 - 190000.00 USD / Year
altenusa.com Logo
ALTEN Technology USA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in systems engineering and product development (or strong product development knowledge)
  • Ability to tailor systems engineering processes to match product/system needs
  • Capability to thrive in a fast-paced, agile environment
  • Ability to work independently
  • Bachelor’s degree (B.S.) in an Engineering field from a technical college or university
  • 6+ years of engineering/product development experience, including 3 years of proven systems engineering proficiency
Job Responsibility
Job Responsibility
  • Concept of Operations
  • Use Cases
  • Behavior Diagrams
  • System Architecture
  • Interface Control Documents
  • Systems engineering documentation and modeling using tools like Visio, Word, Excel, SharePoint, or Model-Based Systems Engineering (MBSE) software such as CAMEO and JAMA
  • Fulltime
Read More
Arrow Right
New

Email Marketing Specialist

On behalf of our client in the non-profit industry, we are seeking a Digital Mar...
Location
Location
United States , Washington, DC
Salary
Salary:
35.00 - 42.00 USD / Hour
cellainc.com Logo
Cella
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in marketing, communications, or a related field required
  • Minimum 4-5 years of digital marketing experience
  • Successful management of Informz
  • Proven experience building, testing, and deploying press releases and statements via Cision
  • Direct experience with ClearVantage
  • Knowledge of HTML/CSS
  • Experience in the higher education and/or nonprofit sector preferred
  • Proven track record of developing and executing successful email marketing campaigns and managing a high volume of email marketing activity
Job Responsibility
Job Responsibility
  • Strategy Development: Develop and execute comprehensive email marketing strategies to align with the organization's objectives to increase member and non-member engagement
  • Campaign Management: Oversee the planning, creation, testing, and execution of email marketing campaigns
  • Project Management: Manage the communication calendar to forecast email marketing campaigns to reduce email fatigue and audience overlap
  • Segmentation and Personalization: Utilize member data to create targeted and personalized email campaigns to increase open and click-through results
  • A/B Testing: Implement and manage A/B testing to optimize email performance, including subject lines and sender profiles
  • Analytics and Reporting: Analyze campaign performance metrics and provide actionable insights to improve future email marketing efforts
  • Compliance: Ensure all email marketing activities comply with industry regulations and best practices, including CAN-SPAM and GDPR
  • Technology Management: Stay current with email marketing technologies and trends to enhance marketing efforts. Serve as the lead point of contact for staff, troubleshooting problems with the email service provider and remedying issues working with internal and external stakeholders. Serve as the administrator for the email service provider while training staff to create and send newsletter campaigns
  • Social Media: Prepare robust social media plans for signature events to promote engagement and grow followers while fostering a community
What we offer
What we offer
  • health/vision/dental, 401k
  • Fulltime
Read More
Arrow Right
New

Filtration Sales Specialist

The Filtration Sales Specialist is responsible to support Account Managers with ...
Location
Location
Austria , Kremesmunster
Salary
Salary:
Not provided
danaher.com Logo
Danaher Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in technical sales, R&D or production in the biopharmaceutical or similar markets
  • Bachelor´s Degree or higher in Biotechnology, LifeSciences or relevant field
  • Self-motivated and used to work independently
  • Fluency in written and spoken English is a prerequisite
  • Willingness to travel – >50%, including overnight, within the territory by car and/or plane
  • Must have a valid driver’s license
Job Responsibility
Job Responsibility
  • Primarily focus on Filtration Consumables opportunities and surrounding single use designs within their region, and supports all Filtration Consumables Products and process related single use technologies are sold both by providing the Account Manager in sales process with product expertise as well as independently identifying opportunities
  • Develop the sales of modality solutions in the assigned sales region/territory, establishing long lasting technical customer relationships
  • Provide high level technical expertise during pre-sales discussions, instrument demonstrations, customer training, post-sales support, seminars, tenders/quotes, and promotional events
  • Lead technical and process related discussions with customer Subject Matter Experts and give applicative support including trouble shooting and answer customer queries of sophisticated technical and applicative nature
  • Develop sales opportunities to create a sales funnel to meet business targets. Manage leads and prospects using customer relationship management software
  • Fulltime
Read More
Arrow Right
New

Catering Services Worker

The Catering Services Worker supports the event operations team in running succe...
Location
Location
United States , New York
Salary
Salary:
23.10 USD / Hour
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous customer service experience preferred
  • Previous catering experience preferred
  • Demonstrate the ability to work independently with limited supervision
  • Must follow the required dress code as assigned
  • Must be available to work event-based hours
  • Must be able to complete Food Handling and Alcohol Service training as required
Job Responsibility
Job Responsibility
  • Set up catering and event service according to client/customer requests and banquet event order
  • Transport and deliver catering food and beverage with all vital supplies and equipment
  • Set up chairs, tables, buffet lines and other event equipment as requested in banquet event order
  • Replenish Food and Beverage products during events
  • Maintain appearance and cleanliness of food service areas during events
  • Pick up and clean up food and beverage deliveries after service
  • Break down and clean area after the conclusion of the events and return equipment to accurate storage
  • Provide excellent customer service to all guests
  • Follow safety policies and procedures
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Work/life resources
  • Retirement savings plans like 401(k)
  • Paid days off such as parental leave and disability coverage
  • Parttime
Read More
Arrow Right
New

Customer Services Advisor

As a Customer Service Advisor, you will be responsible for delivering an excepti...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
leylandsdm.co.uk Logo
Leyland SDM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a customer-facing role, preferably in retail or a similar environment
  • Excellent verbal communication and interpersonal skills
  • Willingness and ability to learn about products, services, and promotions
  • Good organisational skills and attention to detail
  • Ability to work well as part of a team and support colleagues
  • Friendly, approachable, and motivated with a focus on delivering great service
  • Adaptable and reliable, with the ability to work varied shifts, including weekends
  • Takes pride in maintaining a clean, tidy, and welcoming store environment
Job Responsibility
Job Responsibility
  • Advise, serve, and engage with customers to build confidence, loyalty, and ensure a welcoming in-store experience
  • Stay up to date with products, services, promotions, and competitor offerings to provide the best advice and solutions to customers
  • Replenish stock daily, maintain high standards of cleanliness and presentation, and follow company policies and procedures to build brand image and customer confidence
  • Embrace company values, contribute to a positive working environment, and support colleagues to ensure happy customers and team members
  • Maintain a positive attitude, be punctual and reliable, and adapt to changing needs to support a great store atmosphere
  • Take ownership of your own learning and development, complete required training, and stay informed on company communications and promotions
Read More
Arrow Right
New

Web Content Specialist

The Web Content Specialist – Medical is responsible for managing and optimizing ...
Location
Location
India , Kolkata
Salary
Salary:
Not provided
danaher.com Logo
Danaher Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5+ years of hands‑on experience in web content management, including high‑volume updates, CMS operations, localization workflows, and maintaining accuracy and consistency across pages
  • Understanding of the technical foundations of the web, HTML, CSS, JavaScript, JSON, accessibility standards, and how UX principles shape intuitive, compliant, high‑performing digital experiences
  • Comfortable using Google Tag Manager to implement and manage tracking tags, events, and performance insights
  • Stay current with digital trends, especially SEO, AI‑driven search (SGE/AIO), and emerging web technologies, applying this knowledge to improve discoverability and content governance
  • Basic experience managing social media channels or a strong willingness to learn and support cross‑channel content activities
  • Ability to travel –10 % travel, overnight, within territory or locations
Job Responsibility
Job Responsibility
  • Oversee daily management and operational health of the Sitecore‑based Pall Medical website, including monitoring, troubleshooting, backups, content updates, and ensuring brand, design, and accessibility compliance
  • Build, update, and maintain solution hubs, landing pages, blogs, product pages, and campaign pages within Sitecore using modular components and templates. Perform content QA, link checks, responsiveness checks, and accessibility validations before publishing
  • Manage multi‑language content updates through Sitecore localization workflows, ensuring accurate translations, formatting, and metadata alignment. Support content migration, archiving, and sunsetting to maintain a clean, optimized, and compliant website. Coordinate with regional marketers and translation teams to plan, publish, and govern localized content across global markets
  • Implement and maintain the tagging infrastructure via Google Tag Manager, including tags, event tracking, and performance monitoring. Ensure SEO excellence and AI readiness by resolving technical blockers (canonicalization, robots, metadata), optimizing IA, refreshing outdated content, and strengthening semantic structure and alt tagging
  • Manage Pall Medical social media channels as part of cross‑channel content responsibilities. Collaborate cross‑functionally with developers, content creators, IT, and stakeholders, capturing requirements and providing Sitecore training and best‑practice guidance. Stay ahead of evolving AI search trends (SGE, AIO, LLM‑driven search) to enhance discoverability, user engagement, and content governance
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy