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We’re seeking an experienced Technical Program Manager to join Cohere’s customer-facing Engineering Program Management team. We need someone with curiosity, drive, independence, and leadership, who has hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. In return, you’ll have the unique opportunity to shape Cohere’s operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform , Product and Go-to-Market teams, and be the “technical” voice of Cohere for the customer. You will get a chance to create extremely high-impact contributions to our fast-growing company, product and culture.
Job Responsibility:
Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and external partners
Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration
Plan: Create and manage project schedules, identify dependencies, manage risks, and drive organizational alignment
Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates
Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality
Requirements:
Fluency in both English and Japanese (written and verbal)
At least 7 years of experience as an Engineering or Technical Program Manager
At least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions
Knowledge or experience with LLM training or optimization
Problem-focused
Detail-oriented and extremely self-organized
Bias for Action
Experience working with cross-functional teams to ship technical products, services or solutions
Comfortable holding leaders and individual contributors accountable
What we offer:
An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend