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Glean is seeking a Connector TPM to build the "pipes" that feed the Glean Enterprise graph. This requires balancing the high-level product vision with the deep technical constraints of distributed crawling, rate-limiting, and data security.
Job Responsibility:
Own multi‑quarter programs across our highest‑impact connectors (Microsoft 365, Google Workspace, Slack, Atlassian, Salesforce, GitHub, etc.) and the platform capabilities that power all connectors
Work closely with tech leads and architects on system design, scalability, and reliability of our connectors stack
Design the operating model and technical roadmap that allows us to scale from dozens to hundreds of high‑quality connectors without linear increases in operational burden
Technical Leadership: Lead design reviews to balance immediate customer needs with long-term platform scalability
Operational Excellence: Drive connector reliability by setting strict SLOs for data freshness and error rates. Build the telemetry and root-cause culture needed to shift from reactive fixes to proactive, high-uptime operations
Lifecycle Management: Manage the full connector lifecycle from intake and compliance to GTM launch
Requirements:
5+ years in TPM, PM, or Engineering
3+ years leading complex B2B SaaS or cloud infrastructure programs
Deep experience in large-scale distributed data pipelines and enterprise identity/security constraints
Experience with AI/ML, data pipelines, and API integrations
Proven ability to turn ambiguous problems into clear roadmaps, influence architectural designs with staff engineers, and lead rigorous operating rhythms like design reviews and post-mortems
Excellent written and verbal communication: able to write crisp technical program docs and status updates, and comfortable presenting trade‑offs and recommendations to engineering and product leadership
A builder mindset and high ownership: willing to get into logs, dashboards, and traces
comfortable defining new processes and iterating quickly based on what you learn in production
Nice to have:
First hand experience building MCP Servers across various SaaS Services