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Technical Program Manager, Connectors

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Glean

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Location:
United States , Palo Alto

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Contract Type:
Not provided

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Salary:

198000.00 - 235500.00 USD / Year

Job Description:

Glean is seeking a Connector TPM to build the "pipes" that feed the Glean Enterprise graph. This requires balancing the high-level product vision with the deep technical constraints of distributed crawling, rate-limiting, and data security.

Job Responsibility:

  • Own multi‑quarter programs across our highest‑impact connectors (Microsoft 365, Google Workspace, Slack, Atlassian, Salesforce, GitHub, etc.) and the platform capabilities that power all connectors
  • Work closely with tech leads and architects on system design, scalability, and reliability of our connectors stack
  • Design the operating model and technical roadmap that allows us to scale from dozens to hundreds of high‑quality connectors without linear increases in operational burden
  • Technical Leadership: Lead design reviews to balance immediate customer needs with long-term platform scalability
  • Operational Excellence: Drive connector reliability by setting strict SLOs for data freshness and error rates. Build the telemetry and root-cause culture needed to shift from reactive fixes to proactive, high-uptime operations
  • Lifecycle Management: Manage the full connector lifecycle from intake and compliance to GTM launch

Requirements:

  • 5+ years in TPM, PM, or Engineering
  • 3+ years leading complex B2B SaaS or cloud infrastructure programs
  • Deep experience in large-scale distributed data pipelines and enterprise identity/security constraints
  • Experience with AI/ML, data pipelines, and API integrations
  • Proven ability to turn ambiguous problems into clear roadmaps, influence architectural designs with staff engineers, and lead rigorous operating rhythms like design reviews and post-mortems
  • Excellent written and verbal communication: able to write crisp technical program docs and status updates, and comfortable presenting trade‑offs and recommendations to engineering and product leadership
  • A builder mindset and high ownership: willing to get into logs, dashboards, and traces
  • comfortable defining new processes and iterating quickly based on what you learn in production

Nice to have:

First hand experience building MCP Servers across various SaaS Services

What we offer:
  • Medical, Vision, and Dental coverage
  • generous time-off policy
  • opportunity to contribute to your 401k plan
  • home office improvement stipend
  • annual education and wellness stipends
  • vibrant company culture through regular events
  • healthy lunches daily

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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