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Technical Program Manager, Communication

https://www.circlek.com Logo

Circle K

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Location:
India, Gurugram

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Technical Program Manager, Communications will thoughtfully guide products from concept to launch by connecting the technical and business worlds. You’ll own the communication initiatives across our North American and European business, breaking down complex problems into the experiential building blocks of massively scalable features.

Job Responsibility:

  • Oversee the configuration, administration, and maintenance of Adobe Campaign instances
  • Collaborate with marketing teams to design, implement, and optimize marketing campaigns
  • Manage data integration processes
  • Work with other teams to integrate Adobe Campaign with other platforms
  • Identify and resolve technical issues within Adobe Campaign
  • Develop and maintain reporting dashboards
  • Create and maintain documentation for processes, workflows, and best practices
  • Partner with cross-functional teams
  • Manage day to day operations of Adobe campaign
  • Liaison for all development teams and contracts
  • Work closely with the Director of Loyalty Technology, other Technical Program Managers, and Solution Architects
  • Work cross-functionally with loyalty, personalization, and marketing stakeholders
  • Collaborate closely with product owners and managers
  • Coordinate with product managers and architects
  • Lead SAFe agile ceremonies
  • Ensure all testing environments are ready and stable
  • Collaborate closely with the data & analytics teams

Requirements:

  • Bachelor’s degree required
  • Master’s degree preferred (MBA/MS Computer Science/M.Tech Computer Science, etc.)
  • 8+ Years with industry experience in program management
  • Minimum 2+ years in Adobe Campaign (preferred)
  • Relevant working experience in a communication platform or MarTech stack
  • Adobe Campaign (technical, workflows, integrations, reporting, etc.)
  • Project management methodologies (Agile, Scrum, Waterfall)
  • Marketing technology and digital marketing best practices
  • Data integration, SQL, and API handling
  • Communication and stakeholder management
  • Risk management and problem-solving
  • Leadership and cross-functional team management

Nice to have:

  • Delivery Excellence
  • Business disposition
  • Social intelligence
  • Innovation and agility

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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